In this powerful episode of the Sales Talk Show, we dive deep into one of the most important topics in the landscape and snow industry: how to grow your customer base and keep your current clients loyal for the long haul.

Join us as we explore the key strategies behind building a strong personal brand as a sales professional, earning and maintaining trust with your clients, and creating long-term, profitable relationships. 

Listen in as we shares real-world insights on: 

- Defining and communicating your personal sales brand
- Building trust through authenticity and consistency
- The real value of networking—and how to do it right
- Strategies to close and extend deals for multi-year contracts
- Relationship-building that drives referrals and repeat business

Whether you’re in the field or in the office, this episode is packed with actionable insight.

Tune in now and take your customer relationships to the next level!

Real Talk with Real Experience from sales and business leaders Bill Butts and David Lammers who will leave you with solid practical take-aways that you will be able to use both personally and professionally in your everyday life!

Brought to you by Metal Pless and our partners Landscape Ontario Horticultural Trades Association and Snow & Ice Management Association

Is your sales team selling with precision — or just winging it?

In this special live episode from the SIMA Symposium, we’re joined by Scott Lesak from Kasel Rocks Landscape Co. to dig into what it really means to professionalize your sales process.

We’re talking:

Pre-qualification that actually qualifies
Smarter estimating + job costing that doesn’t burn profits
Knowing when (and how) to negotiate confidently
Highlighting the key mindset shift: "Selling is a process, not a personality"If you want your team to sell smarter — not just harder — don’t miss this one. Tune in now and level up your sales game!Real Talk with Real Experience from sales and business leaders Bill Butts and David Lammers who will leave you with solid practical take-aways that you will be able to use both personally and professionally in your everyday life!Brought to you by Metal Pless and our partners Landscape Ontario Horticultural Trades Association and Snow & Ice Management Association

#SalesTalkShow #SIMA2025 #SalesLeadership #SalesProcess #LivePodcast #SnowAndIce #ProfessionalSelling

n this episode of Sales Talk Show, we’re joined by the incredibly successful Steve Wheatcroft, a seasoned entrepreneur who’s mastered the art of growing businesses and developing systems that scale. Steve shares his remarkable journey of scaling his company, successfully selling it, and continuing his role as an advisor. For those considering an exit strategy, this conversation is filled with invaluable lessons on making your business ready for sale and how to transition smoothly afterward.

Throughout the episode, Steve highlights the critical importance of having an operations team that’s not only in sync with sales but is also equipped to handle the growth you’re planning. He dives into the strategic steps he took to build a robust operations team capable of supporting new sales and expansion.

But it’s not all about systems and scaling—Steve also offers some unique perspectives on the patience required in sales. Using a compelling analogy, he compares sales to fishing: the importance of finding the right “spot,” choosing the right “tackle,” and understanding that success doesn’t always happen right away. It’s a process that requires persistence, refinement, and sometimes going back to the drawing board with a different approach.

Tune in to Episode 13 of Sales Talk Show for these game-changing insights that will help you grow, scale, and stay persistent in your sales journey!

In Episode 12, we’re tackling the real sales challenges YOU face! Thanks to your feedback and questions, we’re diving deep into the most common hurdles that sales professionals encounter every day. Whether it’s overcoming objections, refining your pitch, or managing customer relationships, we’ve got actionable solutions and expert insights to help you level up your sales game.

This episode is packed with answers to YOUR burning questions. We’ll share strategies that you can immediately apply to drive better results and grow your success.

Keep the feedback coming—your input shapes future episodes, and we’re here to ensure that every show gives you the tools and tips you need to succeed.

Tune in to Episode 12 now and let’s break through those sales challenges together!

Real Talk with Real Experience from sales and business leaders Bill Butts and David Lammers who will leave you with solid practical take-aways that you will be able to use both personally and professionally in your everyday life!Brought to you by Metal Pless and our partners Landscape Ontario Horticultural Trades Association and Snow & Ice Management Association

As we know, the sales process involves numerous touch-points and follow-through, requiring significant time, resources, attention, and dedication. In this episode, we'll focus on the most critical aspect of the process: understanding the key challenges, strategies and opportunities associated with closing a sale.

Joining us is special guest Samantha Betancourt from RCS Rotolo Consultants Inc. where as Corporate Strategist, Samantha specializes in driving growth and market expansion through strategic business development, analyzing market trends, building key relationships, and executing strategies to strengthen their brand presence.

Since 1976, RCI has designed, constructed and maintained many of the most innovative and beautiful landscapes throughout the southeastern United States where it continues to provide commercial landscape services with over 1200 employees at 19 locations operating throughout 8 states.

Listen in as we discuss sales management best practices to help clear the path for you and your team to be successful. 

Real Talk with Real Experience from sales and business leaders Bill Butts and David Lammers who will leave you with solid practical take-aways that you will be able to use both personally and professionally in your everyday life!

Brought to you by Metal Pless and our partners Landscape Ontario Horticultural Trades Association and Snow & Ice Management Association

Sales is more than selling—it’s about creating impact! Imagine offering solutions that transform lives and improve communities. When clients see the value you are bringing to their lives and the world around them, trust and loyalty follow. 

Join us in Episode 10 as we discuss “Sales Differentiation that Makes a Real Difference” with special guest Alan White from Turf Systems Inc. in Burlington, Ontario. Listen in as we discuss the power differentiation plays in aligning sales strategies with outcomes that make a tangible difference. 

Real Talk with Real Experience from sales and business leaders Bill Butts and David Lammers who will leave you with solid practical take-aways that you will be able to use both personally and professionally in your everyday life! Brought to you by Metal Pless and our partners Landscape Ontario Horticultural Trades Association and Snow & Ice Management Association

This is where the rubber meets the road. "Approach each customer with the idea of helping them solve a problem or achieve a goal, not of selling a product or service" Brian Tracy

We are teeing up our 2024 YEAR-END EVENT with a special sales and marketing guest Jonathan Burns from CANADA  where we will talk: THE CONSULTATIVE PROCESS OF SALES & CLIENT DEVELOPMENT

As Jonathan states: "The key issue in consultative selling is to accurately define the problem. Generally the presented or stated issue is not the real, root issue.So why is that? Managers in companies generally want to come across as competent in the area they own. They will rarely start out by offering up admissions of weaknesses or gaps in the areas they manage or in their abilities. They generally start out by blaming their current vendor. "Sound familiar? "You have to drill-in for the root issue like rotating around 1) probing to understand, 2) demonstrating competence and giving examples that show your expertise and competence and then going back into probing questions.  You have to keep going deeper and deeper beyond the presenting issue to get to the underlying root issue." This is when we sell TRUE VALUE!!!

The client experience in business is everything —and nothing comes easy; it’s a grind. Success takes time and active presence. Boots on the ground 👊 We're going to discuss the importance of the After-Sale where the REAL success happens. Our operations and service teams are key. Building a culture around post-sale client engagement and goal setting with team involvement and buy-in.We're excited to have Ryan Hazelton join us from Anderson Equipment Company 🇺🇸 as we discuss the role sales team members play 'in the field', with our clients and operations teams. Understanding our client’s world, needs, and challenges.

Patrick LOVES people and business and as a result is a lifetime customer service and sales expert with experience, knowledge and strategy that will surely help take your sales-game to the next level and leave you with solid practical take-aways you will be able to use both personally and professionally in your everyday life! Join our episode and #listenin on Real Talk with Real Experience from sales and business leaders @Bill Butts and @David Lammers brought to you by @Metal Pless and our partners @Landscape Ontario Horticultural Trades Association and @Snow & Ice Management Association To Follow and Listen/Watch past shows visit: 

LinkedIn: @salestalkshow https://lnkd.in/gZV_r5jb 

YouTube: @salestalkshow https://lnkd.in/gA7HBiVS 

We are excited to launch 🚀 Episode 6 of the Sales Talk Show

We will discuss the topic: Sales that Scale! We will unpack what it takes to establish and communicate sales goals, and how to communicate pipeline updates company wide so that everyone knows where things are at and what’s happening, with the ultimate goal being what to expect and how to plan to scale up.

Everything comes back to PPE:

>PLAN

>PREPARE

>EXECUTE

Join us and listen in on Real Talk with Real Experience from sales and business leaders Bill Butts and David Lammers brought to you by Metal Pless and our partners Landscape Ontario Horticultural Trades Association and Snow & Ice Management Association