Comfort and joy were in short supply this year, but we're doing our best to end 2020 on a cozy note. Merissa of Basecamp support talks about surprising customers with gifts throughout the year, whether it's to thank them for their fandom or apologize for a disappointing experience. Then Wailin shares a few items from her 2020 gift guide, and Joan of Basecamp customer support reviews a scented candle. Wishing all of our listeners a restful holiday season, and we'll see you in 2021!

Show Notes

Fabric in Flames - 00:35

love languages - 3:15

Basecamp merch store - 6:15

Elami - 10:42

Voluspa - 14:29

Packed With Purpose - 15:32

Gift Boss - 15:58

Greetabl - 16:15

Barefoot Dreams blankets - 17:13

Minky Couture blankets - 17:19

Oprah's Favorite Things - 17:35

Barefoot Dreams CozyChic Lite Circle Cardigan - 19:05

Glerups slippers - 19:28

Solo Stove - 20:06

Corksicle Classic stemless wine tumbler - 20:25

Parks Project x Rumpl sherpa blanket - 20:46

Spindrift subscription - 21:25

Mason Cash cane mixing bowls - 21:46

Neogen A-Clear Soothing Clear Spot Patch - 23:06

Ello Tidal 20-ounce Glass Tumbler with Lid - 23:58

Joan Stewart on Twitter - 24:35

Shaun reviewed the Boy Smells "Polyamberous" candle in our previous episode - 24:48

Kacey Musgraves "Slow Burn" collection - 25:53

IKEA's special edition candles - 26:18

"Amber" by 311 - 27:45