Service Advisors that over-deliver and how to build a team that goes above and beyond to fulfill the amazing customer experience.

First, the SERVICE DRIVE guru’s joke about Gary’s cholesterol issues as he’s just had his blood taken, in addition to Gary revealing his new tattoo! They then move onto the main topic this week of Service Advisors who over deliver and those who “almost see the business as their own and have an overwhelming care for the customer”. Chris then breaks down a good h