Why should we care about Emotional Intelligence when building a company today? People with high EQ, work better with others, manage customers more effectively and cultivate an accepting company culture.   

Today's Quote:

“Emotion is more powerful than logic” - Albert Einstein

Show Guest:

Dr. Shawn Andrews is a keynote speaker, organizational consultant, and the founder and CEO of Andrews Research International. She serves as adjunct professor at Pepperdine Graziadio Business School, where she teaches courses on Organizational Behavior, Women in Leadership, Diversity in Organizations, and Leadership and Ethics. She was the 2017 Diversity & Inclusion columnist for Training Industry Magazine, and is the author of the book, The Power of Perception: Leadership, Emotional Intelligence, and the Gender Divide (Amazon.com)

Episode highlights:

What is EQ?

Set of emotional and social skills that collectively establish how well we:

Why is it Important?

What if you don’t have EQ? How do you get it?

EQ for different roles:

Leadership:

Sales:

Marketing / Creative:

Customer Service:

Product Development /Manufacturing:

Interviewing for EQ