Is selling your clients sleazy? Or is giving them away for FREE even dumber?

Michelle & Chrissy from 👉Beauty Pros Exchange <---yes click here! the first online marketplace for independent beauty professionals - join Paula and Chrissy to blow up the industry's dirtiest secret: your client list is your biggest asset and you should be cashing out on it.

If you've ever had to rebuild your clientele after moving from Dallas to Seattle, got stuck discounting with Groupon, or got a fake 1-star Yelp review from your ex-husband named Brian... this one's for you.

IN THIS RAW EPISODE, WE GET INTO:

• How to sell your clientele and why every independent hairstylist, booth renter, and salon owner needs an exit plan
• Why Groupon is the devil and the 4-letter word that keeps you stuck at $85 for a partial while your suite mate charges $300
• The difference between selling PEOPLE vs. selling contact info to a vetted pro you trust
• How to buy a ready-made clientele instead of starting from scratch when you relocate
• Why Google and Yelp reviews are dead and what clients actually look at now
• The real cost of giving your book away for free: "No skin in the game, just fucking give it to me"
• How to stop discounting your work - because if you discount your work, you DO discounted work

Beauty Pros Exchange is hairstylists helping hairstylists. No handouts, just a hand up to finally monetize your book on the way out and help another beauty pro grow fast.

Stop begging for referrals. Stop living on Groupon. Start banking on your book.

GUESTS: Michelle & Chrissy from Beauty Pros Exchange Follow them om insta @beautyprosexchange/

HOSTS: Jason & Paula from Shit I Told My Hairdresser

👉 LEARN MORE: Beauty Pros Exchange - link in show notes + on our Instagram @shititoldmyhairdresser

Got shit to tell your hairdresser? Email us: [email protected]

Website: shititoldmyhairdresser.com

Liked this? Smash that subscribe button on Apple Podcasts & Spotify - it's free.

sell clientele, buy clientele, beauty pros exchange, monetize client list, independent hairstylist, booth renter, how to sell salon clients, Groupon for salons, rebuild clientele, salon owner business, beauty industry marketplace

Jason Townsend and Paula Dahlberg pull back the curtain on the beauty industry with unfiltered conversations about salon culture, hairstylist life, toxic work environments, nightmare clients, celebrity encounters, relationships, burnout, and the chaos that happens behind the chair.

From hilarious salon horror stories to serious conversations about identity, mental health, beauty standards, and industry politics, Sh!t I Told My Hairdresser says the quiet parts out loud with raw honesty, dark humor, and zero filter.

New episodes weekly featuring hairstylists, salon owners, beauty insiders, celebrities, and real stories the industry usually keeps behind closed doors.

Hosted on Acast. See acast.com/privacy for more information.

Is professional bleach at TJ Maxx the new normal?!

This week on Shit I Told My Hairdresser, we're diving into TWO things pissing off hairdressers everywhere.

First up - THE DIVERSION SCANDAL. Stylists are finding Wella Blondor and other pro-only lightener at TJ Maxx from LA to North Carolina. We brought in diversion expert Elyse aka @eleserocks to break it down: Is that viral video real or fake? Did Wella change the Blondor formula with new metal chelators? Why is professional color being diverted to discount stores like TJ Maxx and Nordstrom Rack? And why are hair brands using us to build hype then dumping product?

Then - PAULA'S BEAUTY SCHOOL VISIT FROM HELL. Paula went to a cosmetology school and has... thoughts. We get into the uncomfortable truth about beauty school fundraising, where that $20k+ tuition really goes, why students with no money are being asked to fundraise, and that $300k educator travel budget. If you're thinking about cosmetology school or you went to beauty school, you need to hear this.

We talk:

• Wella Blondor diversion at TJ Maxx & Nordstrom Rack explained
• Professional product diversion: how brands divert pro hair products
• Is the viral TJ Maxx bleach video real?
• Beauty school / cosmetology school red flags
• Beauty School fundraising and student experience
• Why the hair industry is built on word of mouth but brands aren't giving back

GUEST: Elyse - @eleserocks on Instagram

This is a must-listen for hairstylists, cosmetologists, beauty school students, salon owners, and anyone sick of professional-only products showing up at discount stores.

TIMESTAMPS:

00:00 - Professional bleach at TJ Maxx? WTF

01:00 - Welcome to Shit I Told My Hairdresser

03:00 - The Wella Blondor diversion drama with Elyse

20:00 - Nordstrom Rack, Bed Head, and 20 years of diversion

30:00 - Paula's cosmetology school visit

58:00 - Dirty Shitology: Are beauty schools scamming students?

Tell 10 friends you love and 20 you hate. And stay shitty.

Jason Townsend and Paula Dahlberg pull back the curtain on the beauty industry with unfiltered conversations about salon culture, hairstylist life, toxic work environments, nightmare clients, celebrity encounters, relationships, burnout, and the chaos that happens behind the chair.

From hilarious salon horror stories to serious conversations about identity, mental health, beauty standards, and industry politics, Sh!t I Told My Hairdresser says the quiet parts out loud with raw honesty, dark humor, and zero filter.

New episodes weekly featuring hairstylists, salon owners, beauty insiders, celebrities, and real stories the industry usually keeps behind closed doors.

Hosted on Acast. See acast.com/privacy for more information.

Your salon booking system is scamming you.

On this episode of Shit I Told My Hairdresser, Jason and Paula sit down with Om, founder of Prexi the brand new salon booking app built ONLY for licensed professionals.

We’ve all been there. Your booking system does half the job, you spend more time FIXING what clients booked than actually booking them, and when you call for help they send you to a forum full of pissed off hairdressers. Sound familiar, Avenue? Boulevard? Whatever.

Om did the research on 40+ booking platforms and discovered the dirtiest secret in the beauty industry: You can become a licensed cosmetologist, esthetician, barber, and hairdresser in 60 SECONDS without touching hair or showing a license. No license verification. No accountability. Just profits.

This is why we needed Prexi

Contact Om via the link [email protected]. Or on Instagram @helloPrexi Tell him what you want to see. This is our chance to have a booking system run by hairdressers, for hairdressers.

salon booking system, salon booking app, salon software, hairdresser, licensed cosmetologist, cosmetology, barber, esthetician, Prexy, best booking app for hairdressers, Booksy alternative, Vagaro alternative, salon business

Jason Townsend and Paula Dahlberg pull back the curtain on the beauty industry with unfiltered conversations about salon culture, hairstylist life, toxic work environments, nightmare clients, celebrity encounters, relationships, burnout, and the chaos that happens behind the chair.

From hilarious salon horror stories to serious conversations about identity, mental health, beauty standards, and industry politics, Sh!t I Told My Hairdresser says the quiet parts out loud with raw honesty, dark humor, and zero filter.

New episodes weekly featuring hairstylists, salon owners, beauty insiders, celebrities, and real stories the industry usually keeps behind closed doors.

Hosted on Acast. See acast.com/privacy for more information.

Is your nail tech dipping your fingers into a communal jar of poop soup? Award-winning manicurist Renee Abugaben (Nay Nays Nails, Folsom's Best 3x) exposes why dip powder is a scam, how to spot a dirty salon, gel vs acrylic truth, and the nastiest client confessions ever — from mayonnaise nails to chewed-off acrylics.

This week on Shit I Told My Hairdresser, Jason and Paula finally have a MANICURIST on the pod — and she's not holding back

CONNECT WITH RENEE:

Instagram: @naynaysnails916/

Folsom, CA - Now accepting waitlist for 2027 (kidding... kinda)

LOVE THE SHIT WE TELL?

Tap FOLLOW on Apple Podcasts & Spotify - it's free and keeps us unfiltered.

Got a horror story? Leave us a voicemail at shititoldmyhairdresser.com or DM us on TikTok / Instagram @shititoldmyhairdresser

Jason Townsend and Paula Dahlberg pull back the curtain on the beauty industry with unfiltered conversations about salon culture, hairstylist life, toxic work environments, nightmare clients, celebrity encounters, relationships, burnout, and the chaos that happens behind the chair.

From hilarious salon horror stories to serious conversations about identity, mental health, beauty standards, and industry politics, Sh!t I Told My Hairdresser says the quiet parts out loud with raw honesty, dark humor, and zero filter.

New episodes weekly featuring hairstylists, salon owners, beauty insiders, celebrities, and real stories the industry usually keeps behind closed doors.

Hosted on Acast. See acast.com/privacy for more information.

Jackie Kennedy's Hairstylist Tells All,Peter Lamas | From Cuba to Camelot Pt 1

What did Jackie Kennedy really tell her hairstylist about the JFK assassination?

In this exclusive Part 1, legendary celebrity hairstylist Peter Lamas author of Jackie's Hairstylist: My Life in Camelot — sits down with Shit I Told My Hairdresser to share the stories he was never allowed to tell.

Peter arrived in America in 1960 as a 17-year-old Cuban immigrant who didn't speak English, learning the language on a park bench in Brooklyn Heights. Within 8 years, he was styling Jackie Kennedy Onassis herself.

In this episode you'll hear:

JACKIE KENNEDY & JFK SECRETS

• Why Jackie banned John-John from flying lessons — and her chilling premonition
• What Jackie confessed to Peter on the 25th anniversary of JFK's death about the Zapruder film, the Grassy Knoll, and Oswald being a "stooge"
• The truth about Jackie O chain-smoking, her signature scent, and why you'll never find a photo of her with a cigarette
• Doing house calls at her NYC apartment because she was hiding from paparazzi

VIDAL SASSOON & THE $5,000 HAIRCUT

• How Peter talked his way into an apprenticeship at Vidal Sassoon — the only salon in NYC doing apprenticeships besides Kenneth Battelle
• Being mentored by Vidal Sassoon, Paul Mitchell & Robert Pearson
• Flying first-class luggage to Paramount Studios for the most expensive haircut in history: Mia Farrow's pixie cut the day Frank Sinatra served her divorce papers
• What really happened on the set of Rosemary's Baby

60 YEARS OF HOLLYWOOD & FASHION HISTORY

• Working at Kenneth — the Mecca where all the socialites and celebrities went
• Styling icons: Twiggy, Jean Shrimpton, Veruschka, Diana Ross as Josephine Baker, Louise Brooks (he did her hair for 10 years before learning who she was)
• How the 60s British Invasion, the miniskirt, and Broadway's Hair revolutionized beauty
• From Fidel Castro's Cuba to sketching at the Art Students League of New York to the White House

Peter's new book Jackie's Hairstylist has 30+ 5-star reviews on Amazon in its first week and is being called "cinematic."

This is Part 1 of our 2-part interview. Part 2 drops next week.

Featuring: Peter Lamas — 60+ year career, Cuban-American hairstylist, artist, sculptor, author, Vidal Sassoon protégé, Kenneth stylist.

Keywords: jackie kennedy hairstylist, jackie o hair, jfk assassination, zapruder film, grassy knoll, vidal sassoon, paul mitchell, mia farrow haircut, celebrity hairstylist, kenneth battelle, 1960s hair history, bob haircut history, diana ross hair, twiggy hair

Hit FOLLOW on Apple Podcasts + leave a 5-star review.

Got a crazy client story? DM us on Instagram @shititoldmyhairdresser — we might read it on air.

Order Peter's Book: Jackie's Hairstylist on Amazon & wherever books are sold.

Jason Townsend and Paula Dahlberg pull back the curtain on the beauty industry with unfiltered conversations about salon culture, hairstylist life, toxic work environments, nightmare clients, celebrity encounters, relationships, burnout, and the chaos that happens behind the chair.

From hilarious salon horror stories to serious conversations about identity, mental health, beauty standards, and industry politics, Sh!t I Told My Hairdresser says the quiet parts out loud with raw honesty, dark humor, and zero filter.

New episodes weekly featuring hairstylists, salon owners, beauty insiders, celebrities, and real stories the industry usually keeps behind closed doors.

Hosted on Acast. See acast.com/privacy for more information.

THE NON-APOLOGY MASTERCLASS -Nicholas gives his official apology to Kevin Murphy and Paula gives her apology to Unilever, Pantene, Suave, TRESemmé, and Prell: "You're absolutely right, and I apologize... it's all the same mush." and Jason just doesn't give a F*CK! Learn how to apologize without actually apologizing.

DIVERSION IS NOT A MYSTERY - How 35,000 units of Pureology end up on Groupon for less than your SalonCentric cost, and why your sales rep says "that's diversion" like it's not their own company doing it.

WHY WE SAID NO APOLOGIES, NO FUCKS GIVEN - The loyalty conversation they don't want you to have. When you buy from us, you keep the baseball jersey on our kid's back. When you buy from Safeway, you're helping buy someone's 3rd house in the Bahamas you're never invited to.

It's the sorry-not-sorry, backhanded apology episode that big beauty brands don't want you to hear.

We ask for one thing: If you like free shows like this, follow us on Apple Podcasts and Spotify. It costs you nothing and it keeps this show free and independent.

Jason Townsend and Paula Dahlberg pull back the curtain on the beauty industry with unfiltered conversations about salon culture, hairstylist life, toxic work environments, nightmare clients, celebrity encounters, relationships, burnout, and the chaos that happens behind the chair.

From hilarious salon horror stories to serious conversations about identity, mental health, beauty standards, and industry politics, Sh!t I Told My Hairdresser says the quiet parts out loud with raw honesty, dark humor, and zero filter.

New episodes weekly featuring hairstylists, salon owners, beauty insiders, celebrities, and real stories the industry usually keeps behind closed doors.

Hosted on Acast. See acast.com/privacy for more information.

Charged for towels, backbar, and credit card fees while being called a 1099 commission employee? It's not normal. It's illegal.

We sat down with Margaret, Founder of Beyond The Chair Co., the nonprofit leading the fight for beauty education reform and regulation reform. A 10-year licensed stylist who left the industry after facing zero labor protections, she went back to school in her 30s, created her own degree in Applied Aesthetics, and is now earning her Master's in Public Affairs focused on fixing cosmetology licensure.

In this episode, Margaret breaks down:

• Why most commission stylists are misclassified and have no employment rights
• The real numbers: why cosmetology has the highest student loan default rate of any credentialing program
• How federally recognized apprenticeships pay you while you learn, with a 93% pass rate vs 76% in beauty school
• Why 55% of hairdressers legally can't unionize as booth renters or independent contractors, and the worker-owned co-op loophole that solves it
• Inside Mayday Salon in Nashville - the first worker-owned cooperative salon that's already profitable in year one

If you work in a commission salon, booth rent, suite, or own a salon, you need to hear where to actually go to learn your rights: Your Department of Labor, Washington L&I, and resources at beyondthechairco.com

Have a story about misclassification, wage theft, or no HR when you needed it? Leave us a voicemail at shititoldmyhairdresser.com and we might feature you. RESOURCES MENTIONED IN THIS EPISODE:

Beyond the Chair Co. - beyondthechairco.com Instagram @beyondthechairco

Mayday Salon Cooperative (Nashville)

Department of Labor - For misclassification claims

L&I - Washington State Labor & Industries for commission rights

Before Beauty Nonprofit - Legal resources for stylists

And remember stay shitty!

Jason Townsend and Paula Dahlberg pull back the curtain on the beauty industry with unfiltered conversations about salon culture, hairstylist life, toxic work environments, nightmare clients, celebrity encounters, relationships, burnout, and the chaos that happens behind the chair.

From hilarious salon horror stories to serious conversations about identity, mental health, beauty standards, and industry politics, Sh!t I Told My Hairdresser says the quiet parts out loud with raw honesty, dark humor, and zero filter.

New episodes weekly featuring hairstylists, salon owners, beauty insiders, celebrities, and real stories the industry usually keeps behind closed doors.

Hosted on Acast. See acast.com/privacy for more information.

What happens when addiction, crime, and a broken system collide—and someone finds a way back? In this episode, Hanzo Shears educator Collin Martin shares his remarkable journey from felony drug charges and homelessness to 16 years of sobriety and a successful career educating hairdressers across the country. We also uncover a shocking beauty school student loan fraud case, discuss why addiction remains a hidden crisis in the salon industry, and explore how mentorship, accountability, and second chances can transform lives. If you're a hairdresser, salon owner, cosmetology student, or simply love powerful comeback stories, this is an episode you won't forget.

Follow Collin on insta 📸 and visit him on his website and get cutting education https://collinmartinhair.com/

Jason Townsend and Paula Dahlberg pull back the curtain on the beauty industry with unfiltered conversations about salon culture, hairstylist life, toxic work environments, nightmare clients, celebrity encounters, relationships, burnout, and the chaos that happens behind the chair.

From hilarious salon horror stories to serious conversations about identity, mental health, beauty standards, and industry politics, Sh!t I Told My Hairdresser says the quiet parts out loud with raw honesty, dark humor, and zero filter.

New episodes weekly featuring hairstylists, salon owners, beauty insiders, celebrities, and real stories the industry usually keeps behind closed doors.

Hosted on Acast. See acast.com/privacy for more information.

Fourth-generation hairstylist, cosmetic chemist, and West Coast Blondes founder Nicholas joins Jason and Paula for one of the most eye-opening conversations we've had. From celebrity salons and LA Fashion Week to formulating professional haircare from the ground up, Nicholas breaks down how the beauty industry really works.

We expose white-label products, corporate consolidation, misleading marketing, influencer culture, overpriced salon products, and why so many hairdressers are being sold a version of success that doesn't match reality. We also dive into the science behind blonde hair, product formulation, salon profitability, affiliate income, and why independent stylists have more power than they realize.

If you're a hairstylist, salon owner, beauty professional, or someone who wants to understand what really happens behind the beauty industry curtain, this is an episode you don't want to miss.

Click the links below and get to know West Coast Blondes and Nicholas

Follow Nicholas & West Coast Blondes 📲 Instagram

🛍️ Shop West Coast Blondes Explore the professional haircare line built specifically for blondes and pre-lightened hair.

🤝 Become an Educator or Sales Rep Interested in partnering with West Coast Blondes? Learn how to join the team.

🎓 NPA Hair Learn more about Nicholas' education platform and professional training.

🎙️ Listen to the West Coast Blondes Podcast Hear more unfiltered conversations about the beauty industry, product formulation, business, and the future of hairdressing.

▶️ Watch on YouTube Subscribe for full interviews, education, product deep dives, and exclusive video content.

Jason Townsend and Paula Dahlberg pull back the curtain on the beauty industry with unfiltered conversations about salon culture, hairstylist life, toxic work environments, nightmare clients, celebrity encounters, relationships, burnout, and the chaos that happens behind the chair.

From hilarious salon horror stories to serious conversations about identity, mental health, beauty standards, and industry politics, Sh!t I Told My Hairdresser says the quiet parts out loud with raw honesty, dark humor, and zero filter.

New episodes weekly featuring hairstylists, salon owners, beauty insiders, celebrities, and real stories the industry usually keeps behind closed doors.

Hosted on Acast. See acast.com/privacy for more information.

In this episode of Sh!t I Told My Hairdresser, Jason Townsend and Paula Dahlberg sit down with veteran salon owner and educator Mila, who shares her account of being recruited with promises of a national education platform—only to see those opportunities disappear amid alleged corporate politics, conflicts of interest, and years of frustration. Alongside Shaunda, they discuss the impact they say it had on their salons, careers, and business relationships. 

The conversation explores:

• How beauty brands recruit salon owners and educators
• The politics behind becoming a platform artist
• Allegations of bait-and-switch recruiting tactics
• Conflicts of interest between sales reps and salons
• The realities of growing a successful salon business
• Leadership, integrity, and protecting your reputation
• Why more hairdressers are speaking openly about industry practices

Whether you're a hairstylist, salon owner, cosmetology student, beauty educator, platform artist, or beauty entrepreneur, this episode offers an inside look at the challenges many professionals say exist behind the scenes of the beauty industry.

Sh!t I Told My Hairdresser is the podcast that pulls back the curtain on the hair industry, exposing the conversations many professionals have privately—but few are willing to have publicly. If you're looking for honest discussions about salon culture, beauty business, education, and the future of the industry, this is an episode you won't want to miss. 

Jason Townsend and Paula Dahlberg pull back the curtain on the beauty industry with unfiltered conversations about salon culture, hairstylist life, toxic work environments, nightmare clients, celebrity encounters, relationships, burnout, and the chaos that happens behind the chair.

From hilarious salon horror stories to serious conversations about identity, mental health, beauty standards, and industry politics, Sh!t I Told My Hairdresser says the quiet parts out loud with raw honesty, dark humor, and zero filter.

New episodes weekly featuring hairstylists, salon owners, beauty insiders, celebrities, and real stories the industry usually keeps behind closed doors.

Hosted on Acast. See acast.com/privacy for more information.