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This episode features Nick Brunacini, Terry Garrison and John Vance.

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This episode was recorded October 17, 2024 at the Alan V. Brunacini Command Training Center in Phoenix, AZ.

Join John Vance, Nick Brunacini, and Terry Garrison as they unpack the remarkable dynamics between a fire department's administration and labor, showcasing the power of mutual respect and defined roles. Hear from Nick about the robust bond between a fire chief and union president, and how this unique partnership can revolutionize work and customer service standards.

Reflect on the challenges faced during the COVID pandemic, particularly the vaccination mandate for paramedic students, as Terry Garrison shares a personal story of navigating resistance with openness and resolve. Discover the importance of collaboration with union representatives and how it mirrors other safety protocols, ensuring harmony even in adversity. This episode is packed with anecdotes that highlight the need for a structured chain of command, especially in smaller departments, to support the workforce and deliver exceptional community service.