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The final installment in The Art of Conflict Resolution series
Come to the Table - Collaborative Problem-solving
In this episode, we’ll look at coming to the table to do some collaborative problem-solving.
This is typically the last step toward resolving conflict. If you’ve gotten this far – Congratulations!
If you’re struggling, consider going back to episode 4 The Art of Conflict Resolution for an overview of the conflict resolution series.
In this final episode, we’ll look at:
· The difference between compromise and collaboration
· Ideas that encourage people to come to the table to collaborate
· Obstacles that prevent people from coming to the table
· WIIFM - What's in it for Me?
· 6 steps for collaborative problem-solving
Thank you for listening! Please come back for Season 3 which will start with Building Better Boundaries.
Bolton, R. P. (1979). People Skills: How to assert yourself, listen to others, and resolve conflicts. New York: Simon & Schuster, Inc.
Sande, K. (2004). The Peace Maker. Grand Rapids: Baker Books.
In this episode, we’ll look at using assertive communication in when it’s our turn to state our views, needs, feelings, and opinions in conflict.
We’ll discuss how Jesus was assertive, what it means to be assertive, and some myths and truths associated with this type of communication.
We’ll analyze the payoffs and penalties to each of the 3 main communication styles: Submissive, assertive, aggressive.
We’ll examine what’s in it for me (WIIFM) and break down steps to form a solid assertive statement.
We’ll look at when this type of communication can come in handy beyond conflict resolution and answer some commonly asked questions about assertive communication.
Bolton, R. P. (1979). People Skills: How to assert yourself, listen to others, and resolve conflicts. New York: Simon & Schuster, Inc.
SHOW NOTES:
Link to extended episode notes (hope it works!) - Season 2 Ep. 8: The Gift of Listening
In this episode we discuss the role of listening in our lives and how it can transform conflict.
Highlights of this episode include:
· The benefits of robust listening skills
· Definitions of listening and empathy
· When it's not a good time to listen
· Considering your intentions before listening
· Active or Attentive listening
· Empathic listening
o Includes cautions for empathic listening
James 1:19 provides some guidance including being quick to listen, slow to speak and slow to become angry.
Bolton, R. P. (1979). People Skills: How to assert yourself, listen to others, and resolve conflicts. New York: Simon & Schuster, Inc.
Leal, B. I. (2017). 4 Essential keys to effective communication in love, life, work-anywhere! .
Newberg, A. M., & Waldman, M. R. (2013). Words Can Change Your Brain. New York: Avery an imprint of Penguin Random House, LLC.
Rogers, C. (1980). A Way of Being. Houghton Mifflin Company.
Sande, K. (2004). The Peace Maker. Grand Rapids: Baker Books.
How to Improve Your Empathic Listening Skills: 7 Techniques article https://positivepsychology.com/empathic-listening/
Contact me at - [email protected]
My website: www.Iheartresolution.com
In Season 2, Episode 5 we discuss the effects of conflict and stress and suggested 6 steps for resolving conflict.
In this episode we discuss the second step in resolving conflict which is to treat the other with respect. James 1:19 provides some guidance including being quick to listen, slow to speak and slow to become angry.
In addition, this podcast considers body language, choice of words, and the language of cooperation – integral for conflict resolution.
We’ll also analyze altruistic punishment or the idea that we’re biologically wired to punish those who fail to understand social reciprocity.
This podcast addresses each of these components and provides ideas and insight that will help prepare you to engage with the other in a way that can build relationships and promote well-being.
Sande, K. (2004). The Peace Maker. Grand Rapids: Baker Books.
Sapolsky, R. (2010). Stress and Your Body Course Guidebook. Chantilly, Virginia, United States.
Wilmot, W. W., & Hocker, J. L. (2011). Interpersonal Conflict. New York: The McGraw-Hill Companies.
The Art of Conflict Management: Achieving Solutions for Life, Work, and Beyond
Part of the Great Courses Series by Michael Dues, Ph.D.
Contact me at - [email protected]
My website: www.Iheartresolution.com
In Season 2, Episode 5 we discuss the effects of conflict and stress and suggest 6 steps for resolving conflict.
In this episode we discuss the first step in resolving conflict which is to step back, pause, prepare, and pray for your attitude.
This podcast addresses each of these components and provides insight and ideas to help prepare you to engage with the other in a way that can build relationships and promote well-being.
You can contact me at - [email protected]
My website: www.Iheartresolution.com
To support this podcast, click on:
https://anchor.fm/christina-r-wilson/support
You can also copy the link and paste it into your web browser.
Thank you in advance!
References
Sande, K. (2004). The Peace Maker. Grand Rapids: Baker Books.
Sapolsky, R. (2010). Stress and Your Body Course Guidebook. Chantilly, Virginia, United States.
Wilmot, W. W., & Hocker, J. L. (2011). Interpersonal Conflict. New York: The McGraw-Hill Companies.
The Art of Conflict Management: Achieving Solutions for Life, Work, and Beyond
Part of the Great Courses Series by Michael Dues, Ph.D.
Conflict is unavoidable so what can one do? This podcast discusses the effects of conflict handled poorly, the impact and signs of stress as a result of conflict, and the benefits of conflict handled well. We also discuss the effects of conflict on children. I share some ideas for conflict mitigation and prevention, common conflict components, and basic ideas to prepare for and resolve conflict.
For conflict coaching or training, I can be reached at [email protected]
Everyone faces failure to some degree. It doesn't feel good but is it always a bad thing? Listen and find out more about failure and how to survive and even thrive through failure.
In this episode we look at the difference between self-confidence and self-worth. We also review a new "self" word - self-regard. We compare yardsticks our culture and the media use to measure people versus what God says about us. Then we'll look at practical ways to begin to form a more pragmatic view of ourselves.
SHOW NOTES:
SHOW NOTES:
Season 2 Episode 3
Amy Cuddy nonverbals
https://www.youtube.com/watch?v=hI9kJuWEuIo
21-day reminder from www.Chellbee.com
A. Review of our strengths: Answer the following:
1. What things am I good at?
2. What do I like about my body?
3. Some things I’ve done to help others
4. What do I value?
5. What are some compliments I’ve received?
6. Think of challenges you’ve overcome.
7. What makes me unique?
8. Times I’ve made others happy.
B. Journal At the end of each day for 5 days
Day 1 – I felt proud of myself when…
Or I enjoyed…
Day 2 – The highlight of my day was…
3 small successes I had today were…
Day 3 – 3 unique things about me…
My best attribute about me is…
Day 4 – 5 things or people I’m thankful for
I’m excited for…
Day 5 – I feel best about myself when…
5 ways my life is awesome…
Steven Furtick Meditation
https://www.youtube.com/watch?v=7lNPJJpxkg4
I've been away for a while taking care of some things but it's time to get back. The next episode is about self-confidence and self-worth and I'm thinking it will be a two-parter. Stay tuned!
In this podcast, we'll review some of the research regarding causes of procrastination. We'll look at generalized procrastination and the spiritual aspects of seizing the day through Bartimaeus. We'll hear from guests on their perspective of procrastination and look at some solutions. We've got this!
SHOW NOTES:
From the publisher's feed