SPA HIVE
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SPA HIVE episodes

  • Communicate like a Boss

    Julie's BIG THREE takeaways: 

    1. Identify Your Communication Style: Understanding whether you are an over-communicator, under-communicator, passive-aggressive, or any other type helps in tailoring your approach to different situations and relationships, both personal and professional.
  • Set Clear Expectations: Effective communication involves setting clear expectations from the beginning. This helps in avoiding misunderstandings and disappointments, especially in professional settings like a spa, where client satisfaction is crucial.
  • Consistency is Key: Consistency in communication and actions builds trust and ensures everyone is on the same page. Whether it's how you handle treatments in a spa or how you communicate with your team, being consistent is essential for success.
  • Comments, Questions, or Podcast Ideas? Email [email protected]

    Spa Startup 101: How to Launch a Profitable Spa Business

    Save $25 OFF Julie’s Favorite Planner: Savor 90-Day Planner; i.refs.cc/1l05nWWP

    Shop now with Julie and the Spa Hive: https://www.amazon.com/shop/jmpankey

    Could you use more business resources from me and my trusted SpaHive Community? Join us for free at

    https://www.facebook.com/groups/TheSpaHive/

    SPAHIVE BY JMPANKEY INSTAGRAM:

    https://www.instagram.com/jmpankey

    Looking to take the next step, join the SpaHive VIP and take massive action to grow and expand your life personally and professionally.

    SPAHIVE VIP -

    www.juliepankey.com/spahive

    29 min
  • Water Boarding Vs. Vichy Shower

    Julie's TOP THREE Takeaways from this episode: 

    1. Communication is key, you can never over-communicate especially to a new guest. 
  • Encourage feedback - nothing worse than not knowing where you can improve. 
  • The need for continuous improvement - always keep your skills fresh and new, and encourage and require ongoing education for your staff.
  • Comments, Questions, or Podcast Ideas? Email [email protected]

    Spa Startup 101: How to Launch a Profitable Spa Business

    Save $25 OFF Julie’s Favorite Planner: Savor 90-Day Planner; i.refs.cc/1l05nWWP

    Shop now with Julie and the Spa Hive: https://www.amazon.com/shop/jmpankey

    Could you use more business resources from me and my trusted SpaHive Community? Join us for free at

    https://www.facebook.com/groups/TheSpaHive/

    SPAHIVE BY JMPANKEY INSTAGRAM:

    https://www.instagram.com/jmpankey

    Looking to take the next step, join the SpaHive VIP and take massive action to grow and expand your life personally and professionally.

    SPAHIVE VIP -

    www.juliepankey.com/spahive

    29 min
  • Should we just let them quit?

    Julie's TOP THREE Takeaways from this episode: 

    Value and Appreciation: Employees want to feel valued and appreciated for their contributions. Expressing genuine appreciation and recognizing their efforts can go a long way in fostering loyalty and satisfaction.

    Consistency Matters: Upholding consistent standards, policies, and procedures demonstrates integrity and professionalism. It sets expectations and creates a fair work environment for everyone.

    Learning from Setbacks: Sometimes, despite our best efforts, we may still experience setbacks or losses. It's crucial to reflect on these experiences, learn from them, and adapt our strategies for better outcomes in the future.

    Comments, Questions, or Podcast Ideas? Email [email protected]

    Spa Startup 101: How to Launch a Profitable Spa Business

    Save $25 OFF Julie’s Favorite Planner: Savor 90-Day Planner; i.refs.cc/1l05nWWP

    Shop now with Julie and the Spa Hive: https://www.amazon.com/shop/jmpankey

    Could you use more business resources from me and my trusted SpaHive Community? Join us for free at

    https://www.facebook.com/groups/TheSpaHive/

    SPAHIVE BY JMPANKEY INSTAGRAM:

    https://www.instagram.com/jmpankey

    Looking to take the next step, join the SpaHive VIP and take massive action to grow and expand your life personally and professionally.

    SPAHIVE VIP -

    www.juliepankey.com/spahive

    28 min
  • A Spa coaches Guide to Kindergarten Wisdom

    In this episode of Spa Hive, Julie Pankey takes us on a heartwarming journey through the eyes of a child, sharing invaluable lessons learned from her granddaughter and her experiences with substitute teaching. From the joy of living in the moment to the power of kindness and resilience, Julie reminds us that life's greatest lessons often come from the smallest sources. Tune in for a dose of inspiration and a fresh perspective on embracing life's ups and downs with childlike wonder and grace!

    Comments, Questions, or Podcast Ideas? Email [email protected]

    Spa Startup 101: How to Launch a Profitable Spa Business

    Save $25 OFF Julie’s Favorite Planner: Savor 90-Day Planner; i.refs.cc/1l05nWWP

    Shop now with Julie and the Spa Hive: https://www.amazon.com/shop/jmpankey

    Could you use more business resources from me and my trusted SpaHive Community? Join us for free at

    https://www.facebook.com/groups/TheSpaHive/

    SPAHIVE BY JMPANKEY INSTAGRAM:

    https://www.instagram.com/jmpankey

    Looking to take the next step, join the SpaHive VIP and take massive action to grow and expand your life personally and professionally.

    SPAHIVE VIP -

    www.juliepankey.com/spahive

    27 min
  • Lessons from SpaHive Bronx

    In this episode, Julie Pankey your host explores the timeless debate: cat person or dog person? From amusing anecdotes about mice to heartfelt stories of canine companionship, Julie reflects on why she considers herself a devoted dog lover. Join Julie as she shares experiences with Bronx, a special rescue pup, and the valuable lessons he's taught her about patience, acceptance, and embracing life's adventures. 

    Comments, Questions, or Podcast Ideas? Email [email protected]

    Spa Startup 101: How to Launch a Profitable Spa Business

    Save $25 OFF Julie’s Favorite Planner: Savor 90-Day Planner; i.refs.cc/1l05nWWP

    Shop now with Julie and the Spa Hive: https://www.amazon.com/shop/jmpankey

    Could you use more business resources from me and my trusted SpaHive Community? Join us for free at

    https://www.facebook.com/groups/TheSpaHive/

    SPAHIVE BY JMPANKEY INSTAGRAM:

    https://www.instagram.com/jmpankey

    Looking to take the next step, join the SpaHive VIP and take massive action to grow and expand your life personally and professionally.

    SPAHIVE VIP -

    www.juliepankey.com/spahive

    20 min
  • Spa Hive Events… Tales from the past

    Join Julie Pankey, your host, for a whirlwind journey through the unforgettable moments of SpaHive events past! From way too 'corporate-y' beginnings to jaw-dropping bar tabs and unexpected root canals, Julie fearlessly spills the tea on it all. Get ready to peel back the curtain on industry events like never before - this episode is an absolute must-listen!

    Comments, Questions, or Podcast Ideas? Email [email protected]

    Spa Startup 101: How to Launch a Profitable Spa Business

    Save $25 OFF Julie’s Favorite Planner: Savor 90-Day Planner; i.refs.cc/1l05nWWP

    Shop now with Julie and the Spa Hive: https://www.amazon.com/shop/jmpankey

    Could you use more business resources from me and my trusted SpaHive Community? Join us for free at

    https://www.facebook.com/groups/TheSpaHive/

    SPAHIVE BY JMPANKEY INSTAGRAM:

    https://www.instagram.com/jmpankey

    Looking to take the next step, join the SpaHive VIP and take massive action to grow and expand your life personally and professionally.

    SPAHIVE VIP -

    www.juliepankey.com/spahive

    28 min
  • Spa Tales: from Water Cups to Wisdom

    In this week's episode of the SpaHive podcast, join me for a trip down memory lane as I recount a particularly memorable encounter with a demanding guest from my early days in the industry. From flinging water cups to kneeling apologies, it's a story filled with valuable lessons learned (and not learned!). Tune in to hear how I navigated the situation, stood my ground, and ultimately emerged with a newfound understanding of service versus servitude. Plus, stick around for some juicy insights on leadership and guest interactions that you won't want to miss!

    Comments, Questions, or Podcast Ideas? Email [email protected]

    Spa Startup 101: How to Launch a Profitable Spa Business

    Save $25 OFF Julie’s Favorite Planner: Savor 90-Day Planner; i.refs.cc/1l05nWWP

    Shop now with Julie and the Spa Hive: https://www.amazon.com/shop/jmpankey

    Could you use more business resources from me and my trusted SpaHive Community? Join us for free at

    https://www.facebook.com/groups/TheSpaHive/

    SPAHIVE BY JMPANKEY INSTAGRAM:

    https://www.instagram.com/jmpankey

    Looking to take the next step, join the SpaHive VIP and take massive action to grow and expand your life personally and professionally.

    SPAHIVE VIP -

    www.juliepankey.com/spahive

    23 min
  • Zen to Zany: a day in the life

    Julie Panky takes listeners on a rollercoaster day filled with unexpected twists and turns, showcasing the reality behind the scenes of running a successful business. From forgotten meetings to missed appointments and spiraling stress, Julie shares her candid experiences and offers valuable insights into finding gratitude, regaining control, and navigating through challenging moments with resilience and empowerment. 

    Comments, Questions, or Podcast Ideas? Email [email protected]

    Spa Startup 101: How to Launch a Profitable Spa Business

    Save $25 OFF Julie’s Favorite Planner: Savor 90-Day Planner; i.refs.cc/1l05nWWP

    Shop now with Julie and the Spa Hive: https://www.amazon.com/shop/jmpankey

    Could you use more business resources from me and my trusted SpaHive Community? Join us for free at

    https://www.facebook.com/groups/TheSpaHive/

    SPAHIVE BY JMPANKEY INSTAGRAM:

    https://www.instagram.com/jmpankey

    Looking to take the next step, join the SpaHive VIP and take massive action to grow and expand your life personally and professionally.

    SPAHIVE VIP -

    www.juliepankey.com/spahive

    22 min
  • Navigating Success, One Conversation at a Time

    In this episode of SpaHive, we dive into the essential secrets to personal and professional growth. Delving into the power of connections and networking, Julie Pankey your host, reflects on the pivotal moments that shaped her success and shares valuable insights gleaned from years in the industry. From cultivating meaningful relationships to embracing discomfort in pursuit of new experiences, join us as we explore the journey to finding contentment and fulfillment in both work and life. Tune in for actionable tips and heartfelt anecdotes that illuminate the path to greater growth and development.

    Comments, Questions, or Podcast Ideas? Email [email protected]

    Spa Startup 101: How to Launch a Profitable Spa Business

    Save $25 OFF Julie’s Favorite Planner: Savor 90-Day Planner; i.refs.cc/1l05nWWP

    Shop now with Julie and the Spa Hive: https://www.amazon.com/shop/jmpankey

    Could you use more business resources from me and my trusted SpaHive Community? Join us for free at

    https://www.facebook.com/groups/TheSpaHive/

    SPAHIVE BY JMPANKEY INSTAGRAM:

    https://www.instagram.com/jmpankey

    Looking to take the next step, join the SpaHive VIP and take massive action to grow and expand your life personally and professionally.

    SPAHIVE VIP -

    www.juliepankey.com/spahive

    31 min
  • Unleashing Your Inner Animal for Leadership Success

    Julie Pankey your SpaHive host is talking all about Spirit Animals, and how her spirit animal(s) shows up. From majestic lions to cunning wolves, we'll uncover the secrets of finding your inner guide and leading with intregity. Let's unlock the secrets of authentic leadership together.

     

    Top Three Takeaways:  

    Embrace Your Inner Guide: Discovering your spirit animal(s) can offer profound insights into your leadership style and personal growth journey. Whether you resonate with the confidence of a lion or the strategic prowess of a wolf, embracing your inner guide empowers you to lead with authenticity and integrity.

     

    Balance Confidence with Humility: While embodying traits of powerful animals like lions can be inspiring, it's equally important to cultivate the collaborative spirit of wolves. Striking a balance between confidence and humility allows for effective leadership that empowers and uplifts others, fostering a culture of teamwork and cooperation.

     

    Empowerment through Delegation: True leadership isn't about hoarding knowledge or control—it's about empowering others to excel. By sharing skills, delegating tasks, and nurturing the growth of your team, you create a supportive environment where everyone can thrive. Remember, a leader's success is measured not just by personal achievements, but by the success and empowerment of those they lead.

     

    Comments, Questions, or Podcast Ideas? Email [email protected]

    Spa Startup 101: How to Launch a Profitable Spa Business

    Save $25 OFF Julie’s Favorite Planner: Savor 90-Day Planner; i.refs.cc/1l05nWWP

    Shop now with Julie and the Spa Hive: https://www.amazon.com/shop/jmpankey

    Could you use more business resources from me and my trusted SpaHive Community? Join us for free at

    https://www.facebook.com/groups/TheSpaHive/

    SPAHIVE BY JMPANKEY INSTAGRAM:

    https://www.instagram.com/jmpankey

    Looking to take the next step, join the SpaHive VIP and take massive action to grow and expand your life personally and professionally.

    SPAHIVE VIP -

    www.juliepankey.com/spahive

    29 min

About SPA HIVE

From the publisher's feed

The SpaHive Podcast is for spa owners, wellness entrepreneurs, hospitality leaders — and anyone building a business with heart and strategy.

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