This episode features Mark Broadwater, VP Egan Company, leading Egan’s ATS Group: Building Automation, Technology Systems and Service. His 28 years in the industry sets Mark apart from many leaders as he supports the sales team and look for new opportunities to connect the dots inside Egan.

It was Mark’s grandfather, a furniture maker, who inspired him to learn a craft and it launched his career as a field technician after completing the Electrical Construction program at Albert Lea Technical College. Today, he has enjoyed working in a hands-on role.

Mark is famous for saying, “Don’t lose your people in the numbers.” He also stresses how Egan Company had the right processes in place before they focused on the people. He asks the question, “Where do you lay your head at night?”

His point is to get to know your people and knowing where people are from and digging into their lives. It’s more than saying “Hi” in the hallway. It’s about asking about the soccer tournament or their vacation.

In this interview, you will hear Mark’s focus and heart on people and building relationships.

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