Wisdom From The Top with Guy Raz

Sprint: Dan Hesse


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Customers crave simplicity, Dan Hesse figured out early in his career, as he streamlined phone bills at Sprint. He saved 2 billion dollars, just by taking better care of customers in a few key ways. Plus, just how hard Sprint had to work to get the iPhone on its network, and the movie he hoped would change the company culture.
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Wisdom From The Top with Guy RazBy Guy Raz | Luminary

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