In this episode of “At Your Convenience,” CSP Editor Chuck Ulie talks with Steve Morris, president of St. Paul, Minnesota-based Retail Management Inc.

Morris discusses leveraging technology to handle today’s labor woes, the importance of maintaining menu consistency while sprinkling in limited-time offers and how getting customers inside a c-store starts with the moment they’re looking at the building.

Retail Management Inc. handles the operations, marketing and accounting functions for any small-format retailer including convenience stores and truckstops, vape shops and liquor stores. Operations include staffing and supervising, product replenishment and ordering and vendor negotiation.

“At Your Convenience” brings industry experts and analysts together with CSP editors to discuss the latest in c-store news and trends. From mergers and acquisitions to foodservice and technology, the podcast delivers the story straight to listeners in short-format episodes, perfect for the morning commute or a quick break at the office.