The landscape of how people are engaging and selling took a 180 in the last 12 months but one thing hasn't changed - we still have two ears and one mouth that should be used proportionally.  Steve Nicola, VP of Sales at Nuilte, talks about what his team has learned and what changed to stay operational. One thing is for sure, business still goes on even though everything is different - and that will lead to permanent change, possibly for the better.