It's 9am and you've already handled a candidate no-show, fielded a client complaint, and squeezed in a "quick minute" with your top biller. By 5pm, your to-do list remains untouched, your team has left, and you're still at your desk wondering where the day went. Sound familiar? In this episode, Katy and Jane tackle the brutal reality of firefighting management and reveal why your best work shouldn't happen after everyone goes home. If you've ever cancelled a one-to-one because a client emergency came up, or found yourself muttering "it's just quicker if I do it myself," this conversation will hit close to home. Katy and Jane share the framework that helped one of their clients reclaim 26 hours per week—time that was being swallowed by tasks that should never have reached their desk.

In This Episode:

• Discover why the belief "if it needs to be done, I need to do it" keeps you trapped in a cycle of dependency and prevents your business from scaling beyond you
• Learn the parenting-to-business analogy that reveals exactly when to hold your team's hand and when to step back (and why keeping your team in metaphorical nappies at age 18 mirrors what's happening in your business)
• Understand how to implement the "open hours, closed hours" technique that immediately eliminated 50% of team questions without damaging relationships or performance
• Explore the simple exercise that exposes how many hours you're spending solving problems versus preventing them—and why teaching someone to fish beats handing them one every single day
• Uncover the three-month process one recruitment business owner used to fix their interview-to-placement ratio without having to prep every candidate themselves

Ready to Stop Being the Bottleneck?

Whether you're the top biller who's also managing the team, or you're drowning in "quick questions" that steal your strategic thinking time, Katy and Jane offer practical systems you can start implementing this week. They're not talking about vague leadership principles—this is the real work of extracting yourself from every process, setting boundaries that stick, and building a team that solves 80% of problems without you.

Tune in to find out why your freedom as a business owner depends on making your team slightly uncomfortable, how to document the genius that's currently trapped in your head, and what to track for one week that will completely change how you see your time.

Listen now and take back control of your calendar.

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Ready to Scale Your Recruitment Business to 7 Figures (and beyond)?

Take the first step toward predictable growth with our FREE RESOURCES designed to support recruitment and executive search business owners in building profitable, scalable businesses.

Watch Our Free Training: Discover a proven system that can help your team achieve 5, 10, or even 20 extra placements per month, consistently and reliably. Learn how to Attract, Convert, and Deliver high-quality placements over the next 30 days – watch here https://learn.centredexcellence.co.uk/vsl-youtube61658857

Join Our Recruitment Business Accelerator Community: Connect with like-minded Recruitment and Executive Search Business Owners in our exclusive Facebook group. Elevate your skills, gain insights, and learn what it takes to build a 7+ figure recruitment business. Join Here - https://www.facebook.com/groups/526435818123500

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Want to See How This Could Work for You?

Let's chat! Apply for a free consultation to see if and how our strategies can work for your recruitment or executive search business. Provide us with some details about your business, and let's explore how you can achieve sustainable growth. Apply here - https://profitaccelerator.centredexcellence.co.uk/apply?utm_source=podcast