Strategies for patient-centered and employee-focused care

In this special sponsored episode, we welcome Jennifer Baron, chief experience officer at NRC Health. The discussion focuses on generational differences in health care expectations, challenges in aligning patient and employee experiences, and practical strategies for reimagining care practices. Jennifer shares valuable insights on building trust, improving communication, and fostering empathy to create more human health care experiences.

VISIT SPONSOR → https://nrchealth.com/

SUBSCRIBE TO THE PODCAST → https://kevinmd.com/podcast