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Three Steps of Service

These are the standard that we must hold ourselves accountable to complete

Mindset around rejection

Client says no to a treatment:

Client says no to rebooking:

Client says no to take home care

What are the objections

Goal:

Not to think about their response but our responsibility as a professional to ask, recommend, and control how we want to operate our business while building strong relationships

OVERCOME REJECTION

Dig deep to find where this fear began

Remember it isn't a rejection of YOU personally but the role you play, or the service or product you sell.

Homework:

Write out the bricks in your life: the obstacles you face, fears that stop you, challenges that hold you back.

Now Write out the mindset, attitude, education, tools, and people that are on your success train that help create the momentum you need to run over all those bricks in your life!