Every shop’s got that one “super tech” everybody’s supposed to worship. The guy who somehow turns 90 hours every week, never gets comebacks, and magically has every gravy job routed straight to his bay. Yeah. That guy. The one who games the system, steals hours, cuts corners, and leaves the rest of the shop buried in warranty comebacks he somehow never sees again.

And the worst part? Management protects him. Every. Single. Time.

In this episode, I break down how these scammers operate, why they get away with it, and how dealership managers enable the whole thing because it keeps their numbers looking good on paper. We’re talking stolen dispatch, fake “productivity,” sabotaged hours, favoritism, the secret rules nobody admits exist, and how the shop culture rots from the inside when a scammer gets crowned king.

If you’ve ever wondered why the honest tech turning real hours can’t catch a break… or why the same guy keeps walking out with the fat check while you’re drowning in leftovers… this episode is for you.

We’re calling it what it is: a system built to reward the wrong people.

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