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This episode features Nick Brunacini, Chris Stewart and John Vance.

We want your helmet (for the AVB CTC)! Check this out to find out more: https://www.youtube.com/watch?v=Qg5_ZwoCZo0

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This episode was recorded at the AVB CTC in Phoenix, AZ on September 12, 2024, although this was supposed to be an "evergreen" episode!

How can the presence of support officers transform the efficiency and safety of fire response operations? Join us as we make a compelling case for the critical 24/7 role these officers play. From maintaining accountability and offering crucial information to enhancing overall incident management, discover why support officers are indispensable on the fire ground. We'll unpack their multifaceted responsibilities that allow incident commanders to focus on strategic and tactical decisions, ultimately leading to well-coordinated and effective emergency responses.