We continue our series on vendor management by focusing on how to effectively manage crews from their first job through establishing a long-term relationship.

• Horror stories about bad crews illustrate what can go wrong without proper management
• Red flags during interviews include claiming to "do everything" while green flags include transparency about specialized skills
• Requesting photos of previous work helps assess quality and attention to detail
• Building a "bullpen" of vetted crews before you need them prevents desperate hiring decisions
• Investor properties provide ideal low-risk testing grounds for new crews
• First job management requires thorough pre-job walkthroughs covering logistics and expectations
• Being on-site at the beginning and end of each day helps verify punctuality, productivity, and professionalism
• Decision to coach versus fire depends on attitude, ability to learn, and skill level
• Setting clear expectations about daily progress and cleanup prevents common problems
• Good communication and establishing partnership mentality creates successful long-term relationships

Join us next week for the final part of our series where we'll cover how to properly fire a crew and protect yourself legally if things go wrong. Also, sign up now for our January retreat and receive three free coaching sessions to help close out your 2025 year.

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