Bob Turner owner of Turner Builders in Windham, Maine, has nineteen years in the construction industry. Starting his most recent business in 2020, he was able to end that year with over $1.6 million in sales. Recently, he has ventured into one-on-one and group coaching to share his knowledge with others in the industry. Bob talks about why regular, consistent client communication is key and the importance of under promising and over delivering.  

 

Here are a few key takeaways from the discussion with Bob:

• Repeat customers are paramount
• The importance of being honest and transparent
• Documentation is key
• How to manage payment schedules
• Under promise and over deliver
• Why you need sales training
• Bigger isn’t always better

 

Visit the Turner Builders website here https://turnerbuildersllc.com/.

 

  Own a construction company and want to share your story? Apply to be on an upcoming episode of Builder Stories at https://www.builderstories.com  

 

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