T2RLTalks

Join Ian Tunnacliffe, Amanda Campbell, Ian Luck, and Bert Craven as they set the scene for the year ahead, drawing on key themes from the T2RL Industry Outlook report. The conversation opens with geopolitics and macro-economic pressures before turning to the role of AI and closing with the panel’s predictions for what lies ahead.

T2RL has just published "The Travel Distribution Aggregator Market 2025" and T2RLTalks' host, Ian Tunnacliffe, joins Ian Luck, Yuna Huellou, and Amanda Campbell to discuss the report's key themes, including definitions, trends, and a look into the future of the market.

Ian Tunnacliffe, Amanda Campbell, Ian Luck and Bert Craven discuss the ongoing adoption of new technologies and the potential impact of AI.

The T2RL Engage 2025 Conference at Sancroft, St.Pauls was bigger and better than ever before. What made it such a success? Ian Tunnacliffe, Amanda Campbell, Ian Luck and Bert Craven discuss.

At T2RL Engage we will be bringing together travel sellers and airline distribution managers to think collaboratively about the big issues in modern distribution. In this discussion Ian Luck and guest Timothy O'Neil-Dunne will talk to Ian Tunnacliffe about the key topics that will be covered including the challenge of look to book, the need to improve servicing and how to ensure that payment and settlement processes keep up with the pace of change.

Speakers: Ian Luck, Ian Tunnacliffe, Timothy O'Neil Dunne

Bert Craven talks to Sam Chamberlain from FLYR and

Keith Martin from T2RL

The transition to OOSD will take years. Airlines and the entire ecosystem will have to adapt to a hybrid world. What are the tools that will enable them to deliver value from the early steps in the process while avoiding painful disruption?

From cryptocurrencies to open banking, the way that customers expect to pay for services is undergoing a revolution. Airlines that best meet customer expectations will have a distinct advantage in the increasingly diverse marketplace. What are the steps that they should be taking as part of their OOSD transformation to ensure that they stay ahead of the curve?

Ian Tunnacliffe talks to Keith Martin of T2RL and David Jelley of CellPoint Digital ahead of the T2RL Engage 2025 conference on 22-24th September.

https://www.t2rl.com/events/t2rlengage/

Airline processes have been built on a patchwork of different systems. The move to OOSD offers an opportunity to consolidate and rationalise systems and processes. In particular there should be common product catalogues, pricing systems and offer generation across all channels. What sort of savings will this generate and how can they be achieved?

Airline online customer experience has lagged behind other industries, partly because of restrictions inherent in traditional artefacts including PNRs and tickets. OOSD has the potential to take the brakes off innovation in customer experience. What sort of transformation can we expect in the next few years?

In a wide-ranging conversation Alex Zoghlin, CEO of ATPCO, joins the T2RL team to consider the transition to OOSD. Do we have necessary and sufficient standards in place? Will truly modular solutions be feasible or will the convenience of a one-stop shop come to dominate?  Can airlines start to gain value from the first steps on the road rather than waiting for some future promised land?  ATPCO has opinions on these and many other questions.