Put the kettle on, grab a cuppa and catch up with our latest inspirational hospitality podcast with special guests Joanne Taylor-Stagg FIH MI (The Athenaeum Hotel & Residences) & Dr Hilary Cooke FIH MI (Merlin Consultancy) as they talk about the Master Innholders initiative MIDAS.

In this episode find out how MIDAS came about. What does it even mean?

Also hear what the landscape will look like when Hospitality reopens and what lessons we can learn from lockdown.

A fascinating insight as to some of the amazing things some people have done during some of the worst times for Hospitality and why the future could be gold!

Another inspirational podcast from the ‘Timothy Put the Kettel on’ team

https://www.timothyrandrews.com/podcast

Please subscribe, follow and like so you don’t miss any of our inspirational stories and tips and advice for Hospitality professionals

For more information on MIDAS and the opportunities and upcoming events, please visit:

https://masterinnholders.co.uk/midas/

To hear more Timothy Put The Kettel on episodes, please visit: https://www.timothyrandrews.com/podcast

Timothy Put The Kettel on is Co-hosted by:

Timothy R Andrews https://www.timothyrandrews.com/

Sarah Kettel https://www.sarahkettel.co.uk/

Editing & Visuals by: Timothy R Andrews

Theme Tune: "Mandarin & Chocolate" by Doriane Woo https://dorianewoo.bandcamp.com

Sound Effects by: Epidemic Sound & Pawel Sikorski

Special Guest Appearance by Bertie the cat

The salient point of today's discussion revolves around the resilience and adaptability demonstrated by private chef Sebastian Price, founder of the Raw Pantry, amidst the adversities posed by the pandemic.

During our conversation, we delve into Sebastian's candid reflections on the challenges he faced, including job rejections and the emotional toll of the lockdown, which ultimately catalyzed his entrepreneurial journey.

He recounts how, through a series of inspired adaptations, he transformed his culinary passion into a thriving business model that integrates personal engagement with clients via innovative cooking experiences.

Furthermore, we examine how Sebastian's journey resonates with the broader hospitality community, as many have navigated similar upheavals while seeking to forge meaningful connections.

This episode serves as a testament to the indomitable spirit of those in the hospitality industry, showcasing how shared experiences can foster solidarity and inspire new ventures.

Inspiring, genuine and heart warming. This is Sebastian’s story how he picked himself up from the rubble and created his future.

To view the linkedin post:

Takeaways:

• The podcast features chef Sebastian Price, who candidly shares his struggles and triumphs during the pandemic.
• Sebastian discusses the inception of his business, the Raw Pantry, as a response to his professional challenges.
• The conversation underscores the importance of community support during difficult times in the hospitality industry.
• Adapting one's business model to meet changing consumer needs is highlighted as a crucial survival strategy.
• Sebastian emphasizes the personal connection he fosters with clients during interactive cooking experiences.
• The episode illustrates how personal hardships can lead to innovative business ideas and renewed passion.

To listen to what happened to Sebastian check out his later episode

To hear more from Chefs in the industry check out these episodes

Editing & Visuals by: Timothy R Andrews

Theme Tune: "Mandarin & Chocolate" by Doriane Woo

Sound Effects by: Epidemic Sound & Pawel Sikorski

Special Guest Appearance by Bertie the cat

Timothy R. Andrews and Sarah Kettel engage in a compelling dialogue with Sally Beck, the General Manager of the Royal Lancaster Hotel, as they explore the multifaceted nature of the hospitality industry.

Sally's extensive background in hospitality, stemming from her childhood experiences in various hotel roles, frames her as a passionate advocate for the sector.

The conversation delves into her career trajectory, marked by significant achievements and a commitment to operational excellence. Sally's transition from various roles to her current position as General Manager illustrates her deep-seated connection to the industry and her understanding of its intricacies.

Central to the discussion is the introduction of the Hoteliers Charter, an initiative designed to elevate industry standards and reshape public perception of hospitality careers. Sally provides insightful commentary on the challenges of combating negative stereotypes associated with hospitality work, drawing on personal anecdotes that highlight the need for a shift in societal attitudes. Her reflections on the importance of mentorship and community involvement underscore her belief that the hospitality industry offers rewarding career paths that deserve recognition and respect.

The episode culminates in a forward-looking perspective on the hospitality sector's recovery and transformation in the wake of recent global challenges. Sally's vision, coupled with her call to action for industry professionals to embrace the principles outlined in the Hoteliers Charter, serves as a beacon of hope for a revitalized hospitality landscape. This episode is a rich tapestry of experiences, insights, and aspirations that collectively advocate for a robust and respected hospitality profession, inspiring listeners to reconsider their views on the industry and to take part in its promising future.

Takeaways:

• The podcast highlights the importance of addressing public perceptions of careers within the hospitality industry.
• Sally Beck emphasises the need for mentorship and community support in the hospitality sector.
• The Hoteliers Charter aims to promote positive practices and recognition within the hospitality profession.
• Listeners are encouraged to explore varied career paths available in hospitality beyond traditional roles.
• Sally's journey illustrates the diverse opportunities that arise from a commitment to the hospitality industry.
• The conversation underscores the importance of resilience and adaptability for hospitality professionals during challenging times.

Links referenced in this episode:

• hotelierscharter

Companies mentioned in this episode:

• Royal Lancaster Hotel London
• UKHospitality
• Hoteliers Charter
• Hilton Paddington
• Conrad Hilton
• Royal Garden Hotel
• Landmark Hotel

Join the Conversation:

Visit us at https://www.talkinghospitality.com/

For more information on the topics discussed go to our blogs: https://www.talkinghospitality.com/blog/

Or if that's still not enough, get educated with our Hospitality courses at:

https://www.educatinghospitality.co.uk/

🎧 Tune in to listen to the latest episode from Talking Hospitality and for more touching stories and deep insights into the challenges and triumphs of the hospitality industry.

Editing & Visuals by: Timothy R Andrews

Theme Tune: "Mandarin & Chocolate" by Doriane Woo

Sound Effects by: Epidemic Sound & Pawel Sikorski

Special Guest Appearance by Bertie the cat

Libbie Mia, graduate manager at Juries Inn and founder of Hospitality Talks, joins us to share her inspiring journey in the hospitality industry.

With nearly seven years of experience, Libbie emphasizes the importance of kindness and connection in hospitality, sparked by a memorable encounter with a hotel general manager. She discusses how the pandemic has reshaped the industry and highlights the resilience of professionals adapting to new challenges. Libbie also encourages young people to take ownership of their careers, seek out opportunities, and share their stories through platforms like Hospitality Talks. This episode is a celebration of the hospitality community's spirit and the positive impacts of personal values in shaping one’s career path.

We are delighted to have the amazing and inspiring Libbie Mia AIH, Founder of Hospitality Talks, onto our show.

Please note at the time of the episode Libbie was not married and so is referred to as "Libbie Davies" throughout.

She shares her story of how being furloughed didn't stop her, but rather was an opportunity for growth. An inspiration to Hospitality professionals young and old - this podcast is a MUST Listen!

A new season, a new format and a new theme tune. Check it out now.

For more information on Libbie Davies, visit:

https://hospitalitytalkswithyou.com/

https://www.linkedin.com/in/libbiemia/

To hear more podcasts visit: https://www.timothyrandrews.com/podcast

Timothy Put The Kettel on is Co-hosted by:

Timothy R Andrews https://www.timothyrandrews.com/

Sarah Kettel https://www.sarahkettel.co.uk/

Editing & Visuals by: Timothy R Andrews

Music: To hear more podcasts visit: https://www.timothyrandrews.com/podcast

Timothy Put The Kettel on is Co-hosted by:

Timothy R Andrews https://www.timothyrandrews.com/

Sarah Kettel https://www.sarahkettel.co.uk/

Editing & Visuals by: Timothy R Andrews

Theme Tune: "Mandarin & Chocolate" by Doriane Woo

https://dorianewoo.bandcamp.com

Sound Effects by: Epidemic Sound & Pawel Sikorski

A vibrant discussion unfolds as Libbie Davies, a graduate manager at Juries Inn and founder of Hospitality Talks, shares her inspiring journey with Sarah Kettel and Timothy R. Andrews. Libbie's story exemplifies the beauty of serendipity in career paths; what started as part-time work at the age of 16 blossomed into a passionate pursuit of a career dedicated to uplifting others. The episode explores Libbie's transformative moment—an encounter with a hotel general manager whose simple act of kindness ignited her desire to bring happiness to guests and colleagues alike. This theme of kindness resonates throughout the episode, highlighting how meaningful interactions can steer career trajectories and personal fulfillment.

As the trio delves into the challenges faced by the hospitality industry during the pandemic, Libbie emphasizes the importance of community and resilience. Her initiative, Hospitality Talks, serves as a beacon of support for young professionals navigating the uncertain waters of the industry. The conversation encourages listeners to share their stories, fostering a sense of camaraderie and understanding among peers. Libbie offers practical advice for those looking to enter hospitality, advocating for proactive networking and aligning career goals with personal values.

The episode culminates in a rich discussion about the rewards of working in hospitality, often misrepresented as unsociable hours. Libbie passionately argues that the industry's flexibility allows for unique experiences, such as spontaneous coffee dates or quiet weekday outings. This perspective invites listeners to reconsider the narrative surrounding hospitality careers, showcasing the fun and fulfilling aspects that often go unnoticed. Through Libbie's story and insights, the episode serves as an uplifting reminder of the joy that can be found in serving others and the importance of creating supportive spaces within the hospitality community.

Takeaways:

• Show up and commit to a consistent workout schedule to kickstart your fitness journey.
• Take a break after three weeks of workouts to allow your body to recover.
• Hospitality careers can provide flexibility and opportunities for socializing outside of traditional hours.
• It's important to actively seek opportunities and take ownership of your career development.
• Creating a supportive network through organizations can help in overcoming industry challenges.
• Positivity and shared values are crucial in fostering a strong community within the hospitality industry.

Companies mentioned in this episode:

• Jury's Inn
• Institute of Hospitality
• Sainsbury's
• Nectar

Timothy R. Andrews and Sarah Kettel engage in a thought-provoking discussion with Dee Vadukul from Plan Zheroes, a charity dedicated to reducing food waste and alleviating hunger.

Dee elaborates on the organisation's innovative approach to food redistribution, which connects businesses with surplus food to charities that can utilize it.

The conversation reveals the critical need for such services, especially in the context of the COVID-19 pandemic, which has dramatically increased food insecurity while also complicating the donation landscape.

About the Episode:

Plan Zheroes is tackling the critical issue of food waste by connecting businesses with surplus food to charities in need, ensuring that no edible food goes to waste.

Listeners learn about the operational mechanisms behind Plan Zheroes, where businesses can quickly post available food items, allowing charities to claim them almost instantaneously.

Dee provides examples of how this process works, including the recent donation of 40 kilograms of cinnamon that was quickly redirected to a charity serving the homeless.

This example highlights not just the efficiency of the platform but also the real-world impact of such donations, showcasing how excess food can be transformed into meals for those in need.

The discussion also touches on the origins of Plan Zheroes, inspired by its founders' personal experiences with hunger and a desire to ensure that no one goes without food.

Dee emphasises the importance of community engagement and corporate responsibility, calling on businesses to recognize their potential to make a positive difference through food donations.

As the episode wraps up, listeners are encouraged to consider how they can contribute to this cause and support the efforts of Plan Zheroes in their communities, making it a compelling episode for anyone invested in social change and sustainability.

Takeaways:

• Plan Zheroes operates as a food waste broker, connecting businesses with surplus food to charities in need.
• The platform allows businesses to quickly donate excess food, which charities can then claim immediately.
• The history of Plan Zheroes is rooted in a vision of ensuring no one goes hungry, inspired by founder Lottie's experiences in World War II.
• The demand for food banks has surged during the pandemic, highlighting the urgency of food redistribution efforts.
• Surplus food can be from various sources, including restaurants, hotels, and catering companies, to help alleviate food poverty.
• Plan Zheroes aims to expand its outreach and partnerships to help even more communities facing food insecurity.

Links referenced in this episode:

• https://planzheroes.org/

Companies mentioned in this episode:

• Foodserve
• Plan Zheroes
• Marks and Spencers
• Real Junk Food Project

Chapters

00:00 Introduction and New Year's Resolutions

01:12 Introduction to Plan Zheroes

02:25 Benefits of the Plan Zheroes Platform

04:18 Impact and Growth of Plan Zheroes

06:11 Geographical Reach of Plan Zheroes

07:27 Origin and Vision of Plan Zheroes

08:41 Meaning Behind the Name Plan Zheroes

09:32 Challenges and Future Plans for Plan Zheroes

10:20 Food Waste and Food Insecurity Statistics

11:05 Future Initiatives and Events for Plan Zheroes

12:26 How to Get Involved with Plan Zheroes

13:26 Conclusion and Call to Action

Further Resources:

For more insights, visit the Talking Hospitality Blog: https://www.talkinghospitality.com/blog/

For courses on Hospitality and the subjects discussed visit: https://www.educatinghospitality.co.uk/

To hear more on Lotti Henleys incredible vision, drive and journey, visit:

https://www.youtube.com/watch?v=0CF7IrCtYyc

Additional Episode Info:

Editing & Visuals by: Timothy R Andrews

Music: Brain Power by Mela, freemusicarchive.org & Pawel Sikorski

This episode of Talking Hospitality reflects on the impactful stories and guests featured throughout the podcasts first ever season.

Hosts Sarah Kettel and Timothy R. Andrews recognise the resilience shown by individuals and organizations in the hospitality industry during a challenging year.

About The Episode:

Timothy R. Andrews & Sarah Kettel discuss inspiring initiatives highlighted during the first ever season of Talking Hospitality.

They discuss Kemi Akinola's charity work feeding thousands and the mental health support provided by Susan and Dan Grandfield.

The conversation highlights the importance of community and innovation, with examples like Open Kitchens providing restaurant-quality meals to those in need.

As they look forward to future seasons, the hosts express gratitude for the connections made and the positive changes inspired by their podcast.

This podcast episode reflects on the remarkable resilience and innovation within the hospitality industry during challenging times.

Hosts Timothy and Sarah revisit inspiring stories from guests featured in previous episodes, highlighting individuals and organisations that have made significant contributions to their communities. They discuss the impact of mental health in the hospitality sector, emphasising the importance of support systems like Hospitality Action and Be Enriched.

The conversation also touches on the evolving nature of hospitality, including the rise of hybrid events and the shift towards takeaway and delivery services.

The hosts also discuss how their podcast has inspired others to take action, whether through donations or by starting their own initiatives, reinforcing the idea that sharing stories can lead to real change in the world.

Overall, the episode celebrates the power of connection and the collective efforts to uplift those in need, underscoring a hopeful outlook for the future of the industry.

(Apologies for some of the sound issues in this publication, we had some technical issues we were unable to edit out.)

A BIG thank you for all our contributors!

Key Takeaways:

• The podcast highlights the immense resilience and creativity found in the hospitality industry during tough times.
• Timothy and Sarah emphasise the importance of sharing inspiring stories to uplift listeners and those within the community.
• Kemi Akinola's charity work showcases the powerful impact of community support in feeding those in need.
• Susan and Dan Grandfield discuss mental health challenges in hospitality and provide actionable solutions.
• The conversation reveals the necessity of recognizing and utilizing available support systems for mental well-being.
• The hosts express excitement about evolving trends in hospitality, including hybrid events and the rise of takeout services.

Further Resources:

• For more insights, visit the Talking Hospitality Blog: https://www.talkinghospitality.com/blog/
• For courses on Hospitality and the subjects discussed visit: https://www.educatinghospitality.co.uk/

Guests and Companies Mentioned:

https://www.hospitalityaction.org.uk/

https://openkitchens.co.uk/

https://www.be-enriched.org/

https://www.susangrandfield.com/

https://www.bluecragsconsulting.com/

https://timeforthegoodnews.buzzsprout.com/

http://lessonsfromamountain.com/

http://paulcook.co.uk/

https://shineoffline.com/

This podcast delves into the transformative journey of events guru and story teller, Paul Cook as he recounts his experience climbing Mount Kilimanjaro, which ultimately led him to a significant career change.

Through the challenges of the trek, Paul reflects on the importance of camaraderie, resilience, and the invaluable contributions of the porters who support climbers on their journey.

He shares how the arduous climb not only tested his physical limits but also reshaped his perspective on life and career, prompting him to declutter his professional path and focus on what truly matters.

The emotional highs and lows of reaching the summit underscore a profound realization about pursuing passion and leaving behind what no longer serves you.

Join Paul Cook, Timothy R Andrews and Sarah Kettel as they explore the intersections of personal growth, hospitality, and the spirit of adventure in this very special edition of Talking Hospitality, a Timothy Put The Kettel On episode.

Takeaways:

• The journey to climb Mount Kilimanjaro was not just a physical challenge, but a transformative life experience.
• Supporting roles in any endeavor, like those of porters, are crucial and should be valued.
• Embracing discomfort and pushing through adversity can lead to profound personal growth and insight.
• The experience on the mountain taught the importance of decluttering one's life for better fulfillment.
• A supportive community can uplift individuals, especially during challenging times, making shared achievements even more memorable.
• Realizing what truly matters in life often comes from testing oneself against the odds.

Further Resources:

• For more insights, visit the Talking Hospitality Blog: https://www.talkinghospitality.com/blog/
• For courses on Hospitality and the subjects discussed visit: https://www.educatinghospitality.co.uk/
• http://lessonsfromamountain.com/
• http://www.planetplanit.biz/

"Porters Thank You"

Written by Paul Cook.

Swahili performance by Kellyjoy Gakil

English performance by Paul Cook

Additional Episode Info:

"Brain Power" by Mela, Freemusicarchive.org

"Kettel" by Pawel Sikorski

"Jingle Bells (Christmas Edition)" by Edward Hall, Epidemic Sound

"Xaleyi" by Youssoupha Sidibe

"Red Zone", "Giant Leap" & "Sunrise" by unknown, Movavi.com

In this revealing podcast, co-hosts Sarah Kettel & Timothy R Andrews discuss with Digital and Online expert, Laura Willis why digital and social media technology is so addictive, how it can be overwhelming and what you can do to regain control, get back your life AND have a healthy relationship with your tech.

Exploring the delicate balance between technology and well-being, this Timothy, Put The Kettel On presentation of Talking Hospitality, shares a thought-provoking dialogue with Laura Willis, co-founder of Shine Offline.

Hosts Sarah Kettel and Timothy R. Andrews facilitate a rich discussion that highlights the pervasive influence of smartphones and social media in the hospitality industry.

Laura shares her insights on how these digital tools, while essential for connectivity and business operations, can also lead to detrimental mental health outcomes if not managed effectively.

The episode emphasises the concept of the “attention economy,” in which our engagement is continuously manipulated to maximize clicks and views, creating an environment ripe for distraction and anxiety.

Throughout the conversation, Laura details her approach to helping individuals understand their relationship with technology, advocating for mindful consumption and intentional use.

She discusses the impact of passive social media scrolling on self-esteem and mental health, contrasting it with more interactive forms of communication that foster genuine connections.

Sarah and Timothy resonate with these ideas, sharing their own struggles with the pressures of being constantly connected in a fast-paced industry. They explore the ramifications of this always-on culture, particularly for hospitality workers who often face long hours and unpredictable schedules.

As the episode progresses, Laura offers practical steps for listeners to reclaim their time and mental space, from setting screen time limits to fostering deeper, more meaningful social interactions.

The discussion culminates in a powerful reminder that technology should serve to enhance our lives, not control them.

By encouraging listeners to reflect on their behaviors and implement small, manageable changes, Laura empowers them to navigate their digital landscapes with greater awareness.

Join Sarah Kettel and Timothy R. Andrews as they explore strategies for reclaiming downtime and fostering healthier digital habits in a fast-paced world.

Takeaways:

• Laura Willis emphasizes the importance of understanding our relationship with technology, especially smartphones, to improve well-being.
• Social media's passive use can negatively impact self-esteem, increasing feelings of anxiety and depression.
• Employers need to foster open conversations about digital behavior and well-being among staff.
• Creating boundaries around technology use is essential to prevent feelings of overwhelm and burnout.
• Mindful engagement with technology can enhance personal and professional relationships, promoting deeper connections.
• Small, intentional changes in technology usage can lead to significant improvements in mental health and productivity.

Further Resources:

• For more insights, visit the Talking Hospitality Blog: https://www.talkinghospitality.com/blog/

• For courses on Hospitality and the subjects discussed visit: https://www.educatinghospitality.co.uk/

For more info on our guest speaker and her organisation, visit: https://shineoffline.com/

Support Material mentioned:

https://shineoffline.com/blog/

https://offtime.app/index.php

Editing & Visuals by: Timothy R Andrews

Music: Brain Power by Mela, freemusicarchive.org & Pawel Sikorski

And guest appearance by Bert the Cat

#sarahkettel #timothyrandrews #laurawillis #shineoffline #netflix #socialdilemma #offtimeapp #hospitality #socialmediacontrol socialmedia #digitaltechnology #timothyputthekettelon #podcast

Timothy, Put The Kettel On, part of the Talking Hospitality podcast series, highlights this fascinating conversation with Lynne Maltman, who shares her inspiring journey to becoming completely alcohol-free.

Lynne discusses the challenges she faced in the hospitality industry, where drinking is often the norm, and how she ultimately decided to take control of her relationship with alcohol.

Lynne reflects on her early drinking years, the pressures she faced in social settings, and how her career in alcohol marketing shaped her relationship with drinking. This candid exploration reveals the nuances of how drinking culture can influence personal choices and well-being, offering listeners relatable insights that challenge the stigma around sobriety.

Lynne's story takes a poignant turn as she recounts the weekend that prompted her to stop drinking—an experience that highlighted her growing discomfort with alcohol's role in her life. This pivotal moment led her to participate in the One Year No Beer challenge, which not only provided a framework for her sobriety but also fostered a sense of community among participants.

Throughout the episode, Lynne shares the myriad benefits she has experienced since embracing sobriety, including improved mental clarity, energy, and overall health.

The conversation also touches on the importance of creating supportive environments for people who choose to abstain from alcohol, emphasising that sobriety should not be viewed as a limitation but rather as a path to greater fulfillment.

Through her participation in the One Year No Beer movement, she discovered numerous benefits, including mental clarity, improved health, and significant savings.

Takeaways:

• This episode emphasizes the importance of understanding one's relationship with alcohol, especially in the hospitality industry.
• Lynne Maltzman's inspiring story showcases how taking a break from alcohol can lead to significant personal growth.
• Employers in hospitality should promote responsible drinking and encourage the exploration of alcohol-free alternatives.
• The benefits of abstaining from alcohol include improved mental clarity, better sleep quality, and overall health.
• Lynne suggests that society often pressures individuals to drink, highlighting the need for a cultural shift.
• Resources such as 'One Year No Beer' provide valuable support for those seeking to reduce or quit drinking.

Timothy R Andrews and Sarah Kettel discuss with Lynne Maltman some top tips on how to regain your confidence and advice on where to go if you're struggling with your relationship with alcohol.

Further Resources:

• For more insights, visit the Talking Hospitality Blog: https://www.talkinghospitality.com/blog/
• For courses on Hospitality and the subjects discussed visit: https://www.educatinghospitality.co.uk/

For more info on One Year No Beer, visit: https://www.oneyearnobeer.com/

You might also be interested in this episode feat Michele Righini , founder of We Recover Loudly podcast.

Support Material mentioned:

Alcohol Explained https://www.alcoholexplained.com/

Kick The Drink Easily https://joinclubsoda.com/product/kick-the-drink-easily-by-jason-vale/

The Unexpected Joy of Being Sober https://unexpectedjoy.co.uk/

This Naked Mind https://thisnakedmind.com/

Drink Coach https://drinkcoach.org.uk/

Alcohol Free Alternatives:

https://www.stryyk.com/

https://alcoholchange.org.uk/help-and-support/cut-down/low-and-no-alcohol-reviews

Editing & Visuals by: Timothy R Andrews

Music: Brain Power by Mela, freemusicarchive.org & Pawel Sikorski

And guest appearance by Bert the Cat

Paul Cook's insights into the events industry provide a thought-provoking overview of how the pandemic has reshaped the landscape of hospitality and event planning.

The conversation details the severe disruptions faced by professionals in the field, as many found themselves grappling with the sudden cessation of in-person gatherings.

About The Episode:

Guest Paul Cook discusses the immediate effects of COVID-19 on the events sector, highlighting the anxiety and uncertainty that permeated the industry as workers were forced to reassess their roles and adapt to a new reality.

He articulates how the surge in virtual events has created both opportunities and challenges, particularly for those who struggled to transition to digital platforms.

Throughout the episode, Paul shares his expertise on hybrid events, explaining how they combine the benefits of in-person interactions with the accessibility of virtual participation.

He emphasises that while hybrid events can offer a more inclusive experience, they also require careful planning and distinct programming to cater to both in-person and virtual audiences effectively.

The discussion is enriched by Paul's reflections on the value of education and training, as he encourages students and new professionals entering the industry to embrace digital literacy and innovative thinking.

As the episode unfolds, listeners are reminded of the hospitality industry's inherent ability to adapt and evolve, marking a promising path forward as the world gradually returns to live events.

Takeaways:

• The COVID-19 pandemic has profoundly impacted the events industry, leading to significant job loss and anxiety.
• Virtual events have surged in popularity, forcing many professionals to adapt their skills quickly.
• Hybrid events are the future, offering both in-person and virtual experiences for attendees.
• Students are eager to enter the events industry, demonstrating resilience and adaptability despite challenges.
• Innovation has emerged as a vital response in the hospitality and events sectors during this crisis.
• Professionals in events are diversifying their skills to remain relevant in a changing landscape.

Further Resources:

Free Blogs on Technology & Hospitality

• For more episodes and insights, visit the Talking Hospitality Blog: https://www.talkinghospitality.com/blog/
• For courses on Hospitality and the subjects discussed visit: https://www.educatinghospitality.co.uk/

For more info on hybrid events, visit: https://hybrideventcentre.com/

If you're an events student or are thinking of working in events, visit: http://lessonsfromamountain.com/

For more information on our guest, visit: http://paulcook.co.uk/

Additional Episode Info:

Editing & Visuals by: Timothy R Andrews

Music: Brain Power by Mela, freemusicarchive.org & Pawel Sikorski

And guest appearance by Bert the Cat