Talking Pools Podcast

Talking Pools Podcast

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Talking Pools Podcast episodes

  • Lee's Rampage - Pool Business Banking

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    In this episode of Mondays Down Under, Lee is mad. The hosts discuss the evolution of payment methods over the years, reflecting on the transition from traditional methods like checks and cash to modern electronic funds transfers and cashless transactions. They explore the implications of these changes for businesses and consumers, including the rising fees associated with banking and the convenience of new payment solutions. The conversation also highlights innovative technologies that can streamline payment processes for service businesses, emphasizing the importance of adapting to the changing financial landscape.

    takeaways

    • Payments have evolved from checks and cash to electronic transfers.
    • The convenience of cashless transactions comes with hidden fees.
    • Banks are increasingly charging for cash deposits and transactions.
    • The RBA is considering banning credit card surcharges for businesses.
    • Small businesses often bear the brunt of banking fees.
    • Innovative payment solutions like Pinch can simplify transactions.
    • Customers prefer automated payment systems for regular services.
    • The reliance on technology can lead to vulnerabilities in transactions.
    • Understanding banking fees is crucial for small business owners.
    • Adapting to new payment technologies is essential for business growth.

    Sound Bites

    • "The RBA is about to change that."
    • "Are we becoming too dependent on this?"
    • "Pinch is a no brainer for a service business."

    Chapters

    00:00
    The Evolution of Payment Methods

    12:51
    The Impact of Cashless Transactions

    25:38
    Innovative Payment Solutions for Businesses

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    35 min
  • 90°F Water and The Dark Side of Pool Maintenance

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    Here's what we do differently when the pool water temp is up!!! 

    In this episode of the Talking Pools podcast, Rudy Stankowitz delves into a chilling true crime story intertwined with the pool industry from his book, Blades of Glass available on Amazon.com.  The conversation shifts to industry insights, discussing recent trends and challenges in pool maintenance, particularly focusing on the chemistry of hot water and the complexities of testing in elevated temperatures. The episode concludes with practical advice for pool professionals on managing chemical balance in hot pools, emphasizing the importance of precision and understanding in maintaining pool health.

    takeaways

    • This episode is not about typical pool maintenance tips.
    • The story involves a shocking crime scene with stolen blood.
    • Pools can be silent witnesses to both joy and tragedy.
    • Hot water chemistry requires careful management.
    • Testing in hot water can lead to inaccurate results.
    • Chlorine behaves differently in high temperatures.
    • Maintaining pools in hot weather is a unique challenge.
    • Understanding chemistry is crucial for pool professionals.
    • The importance of circulation in hot pools cannot be overstated.
    • Precision in pool maintenance is key to preventing disasters.

    Sound Bites

    • "This is not your usual pool pump repair story."
    • "A refrigerator full of stolen blood."
    • "Don't be that pool guy."

    Chapters

    00:00
    Diving into Darkness: A True Crime Crossover

    02:13
    The Crime Scene: Blood and Pools

    03:53
    The Aftermath: Unraveling the Mystery

    05:55
    The Pool as a Silent Witness

    15:32
    Industry Insights: Pool and Spa News

    24:20
    Hot Water: Managing Chemistry in Pools

    30:21
    Understanding Chlorine Behavior in Hot Water

    34:35
    Impact of Temperature on Water Testing

    40:10
    Chemical Management in High Temperatures

    46:24
    Hydraulic Efficiency and Pool Circulation

    50:56
    Managing Hot Pools: A Delicate Balance

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    Thank you so much for listening! You can find us on social media:

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    • Tik Tok

    Email us: [email protected]

    55 min
  • Photos, Follow-Ups, and Firing Clients

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    In this episode, the hosts, Wayne and Steve, discuss the importance of mentorship in the pool industry, the diverse roles professionals can take on, and the significance of communication and relationships with clients. They explore the complexities of pool chemistry, the necessity of understanding equipment, and the challenges of managing customer expectations. The conversation also touches on the importance of networking and professional growth, culminating in a discussion about when to let go of clients who no longer fit the business model.

    takeaways

    • Mentorship is crucial for professional growth in the pool industry.
    • Diverse roles in the industry can enhance service offerings.
    • Communication is key to maintaining client relationships.
    • Understanding pool chemistry is essential for effective service.
    • Networking can open doors to new opportunities.
    • It's important to know the difference between pool chemicals.
    • Client expectations must be managed through clear communication.
    • Sometimes, it's necessary to let go of clients that don't fit.
    • A picture can help clarify service issues with clients.
    • Regular follow-ups and notes can prevent misunderstandings.

    Sound Bites

    • "It's not a contest really."
    • "You do it right the first time."
    • "Communication is key."

    Chapters

    00:00
    Introduction and Mentorship Award Announcement

    02:23
    Diverse Roles in the Pool Industry

    05:41
    The Importance of Communication and Relationships

    08:15
    Expanding Knowledge and Networking

    11:13
    Understanding Pool Chemistry and Equipment

    13:45
    The Role of Mentorship in Professional Growth

    17:43
    Customer Relationships and When to Let Go

    27:03
    Navigating Client Expectations and Communication

    36:26
    Conclusion and Future Topics

    Support the show

    Thank you so much for listening! You can find us on social media:

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    • Tik Tok

    Email us: [email protected]

    52 min
  • What Happens When Gen Z Joins the Pool Industry?

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    In this conversation, Andrew shares his journey into the pool industry, discussing his initial entry, training experiences, and the transition from service work to construction. He highlights the unique aspects of his role as a startup technician, the importance of customer interactions, and his career aspirations. The dialogue also touches on mentorship and the value of community in the industry.

    takeaways

    • Andrew entered the pool industry in 2018 after working as a night cook.
    • He trained under a pool technician and learned through various phases.
    • The transition from service to construction provided a broader perspective.
    • Daily responsibilities include overseeing pool startups and ensuring quality.
    • Customer interactions are a significant part of job satisfaction.
    • Andrew values the community and network he has built in the industry.
    • He enjoys the chemistry involved in pool maintenance and construction.
    • Career goals include working with the best people and seeing innovative designs.
    • Mentorship plays a crucial role in professional development.
    • Andrew appreciates the hardworking nature of his colleagues in the industry.

    Sound Bites

    • "It takes a village."
    • "It's a very unique role."
    • "I just want to see really cool pools."

    Chapters

    00:00
    Introduction to the Pool Industry Journey

    02:24
    Training and Development in the Pool Business

    05:46
    Transitioning from Service to Construction

    08:26
    Daily Life and Responsibilities as a Startup Technician

    11:29
    Customer Interactions and Job Satisfaction

    14:26
    Career Goals and Industry Insights

    17:21
    Training and Mentorship Experience

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    Thank you so much for listening! You can find us on social media:

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    • Tik Tok

    Email us: [email protected]

    32 min
  • The Water Turned Green and So Did Our Hearts

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    In this episode, Andrea and Paulette discuss their week in pool maintenance, including challenges faced due to rain and the importance of maintaining chlorine levels. They announce a design contest for pool-themed apparel and share tragic news about pool safety incidents. The conversation shifts to the skilled trades, highlighting the demand for pool builders and other careers in the industry. They also delve into unique pool designs and the technical challenges of maintaining them, concluding with a discussion on ongoing maintenance issues and a call for listener engagement.

    takeaways

    • Maintaining chlorine levels during rain is crucial to prevent algae.
    • Design contests can engage the community and promote creativity.
    • Pool safety is a serious concern, with tragic incidents occurring frequently.
    • Skilled trades, especially pool building, are in high demand.
    • Unique pool designs can present specific maintenance challenges.
    • Technical issues in pool maintenance require innovative solutions.
    • Community engagement through social media can provide valuable feedback.
    • Regular maintenance is essential for pool longevity and safety.
    • Understanding pool chemistry is vital for effective maintenance.
    • Sharing experiences can help others in the pool industry.

    Sound Bites

    • "Stay tuned for next week's update!"
    • "Thanks for listening to us!"
    • "See you next Tuesday!"

    Chapters

    00:00
    Introduction and Weekly Updates

    02:45
    Pool Maintenance Challenges

    05:29
    Design Contest Announcement

    08:16
    Tragic Pool Incidents and Safety Concerns

    10:47
    Skilled Trades and Career Opportunities

    15:17
    Unique Pool Designs and Challenges

    17:59
    Technical Pool Maintenance Issues

    24:26
    Conclusion and Future Updates

    Support the show

    Thank you so much for listening! You can find us on social media:

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    Email us: [email protected]

    35 min
  • Work Life Balance & Background Checks

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    takeaways

    • Weather can impact work conditions significantly.
    • Hiring the right employee requires thorough background checks.
    • It's crucial to switch off from work after hours.
    • Finding a balance between work and personal life is essential.
    • Taking time off is important for mental health.
    • Engaging in hobbies can help relieve work stress.
    • Establishing boundaries with clients is necessary for well-being.
    • Regular holidays can refresh and rejuvenate business owners.
    • Mental health resources are available for small business owners.
    • Communication with employees about work expectations is vital.

    summary

    In this episode of Talking Pools, Peter and Shane discuss various topics including the impact of weather on work conditions, the challenges of hiring employees, the importance of switching off after work hours, and maintaining a healthy work-life balance. They emphasize the significance of mental health for small business owners and the necessity of taking time off to recharge. The conversation also touches on the importance of background checks for employees and setting boundaries with clients to ensure well-being.

    Sound Bites

    • "Weather is atrocious, lots of flooding."
    • "It's another billboard for us basically."
    • "We had about 50, 55 candidates applying."

    Chapters

    00:00
    Weather Woes and Work Life

    14:38
    Hiring Challenges and Employee Background Checks

    15:26
    Switching Off After Work Hours

    28:57
    Mental Health and Work-Life Balance

    Support the show

    Thank you so much for listening! You can find us on social media:

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    Email us: [email protected]

    36 min
  • You’re Not Fighting Mustard Algae—You’re Feeding It

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    It’s Floc It Friday, and Rudy’s bringing the fire—along with borates, polyquats, and the brutal truth about mustard algae. In what might be our most packed episode to date, Rudy Stankowitz dives headfirst into the evolving mustard algae crisis in 2025—why your go-to treatment (sodium bromide) is now banned, how diatoms are getting smarter, and what you need to do to fight back.

    🧪 MUSTARD ALGAE: THE TRUTH REVEALED
    Rudy breaks down the biology of mustard algae (a.k.a. diatoms), the real reasons it's thriving, and the environmental shifts that are turning backyard pools into biofilm playgrounds. From Saharan dust storms to phosphate-packed municipal water, nothing is off-limits.

    💥 THE SCIENCE-BASED ERADICATION PROTOCOL
    No more half-measures. Rudy shares a complete, step-by-step plan for nuking mustard algae—30 ppm chlorine, pH control, borates, polyquats, filter deep-cleans, and follow-up that matters. This isn’t theory. It’s field-proven strategy with real-world results.

    ⚗️ BORATES & POLYQUATS: THE NEW DYNAMIC DUO
    Learn how 50 ppm borates change the game by starving algae, stabilizing pH, and supercharging chlorine—while polyquats lock down surfaces and prevent reattachment. Together, they create a hostile environment algae can’t survive.

    🔬 HEAVY METALS & SMART DOSING
    Rudy explains how copper, silver, and zinc work together to stop algae at the cellular level—IF you use them right. Chelated vs. non-chelated? Dosing limits? Timing with shock? He covers it all.

    📉 EPA Bans & Industry Shifts
    With sodium bromide off the table, Rudy urges pros to stop relying on magic fixes and start understanding their water. This is about long-term control, not short-term cover-ups.

    🏆 MENTOR OF THE YEAR ANNOUNCEMENT COMING
    Rudy teases the top 10 finalists for the 2025 Talking Pools Podcast Mentor of the Year Award. With 67 incredible nominations, it’s clear the future of the industry is in good hands. Finalists will be announced the week of August 1st—with the winner revealed live at the All Things Aquatics Conference in St. Simons Island, Georgia, on September 20th.

    🧠 INDUSTRY NEWSFLASHES

    • Mark Lum retires after 50 years—Rudy shares his personal tribute.
    • Merlin Industries fends off a ransomware attack—here’s what they did right.
    • The One Big Beautiful Bill Act becomes law—Rudy dissects how it changes everything from depreciation deductions to healthcare, tax credits, and labor availability.
    • Leslie’s Pools stock drops to record lows—should you care? Absolutely. Rudy makes the case for why service pros should be rooting for Leslie’s, not cheering for their collapse.
    • What if PoolCorp bought Leslie’s? Rudy explores the possibilities of a full-on market takeover, from chlorine delivery subscriptions to kiosk-based water testing.

    📅 KEY DATES TO REMEMBER:

    • 🏆 Mentor of the Year Finalists Announced: Week of August 1
    • 🏖 All Things Aquatics Conference: September 20, 2025 – St. Simons Island, GA
      Register now: https://square.link/u/ntopwdwe

    🎧 LISTEN, LEARN, LEAD.
    Subscribe and leave us a review. Your support keeps the mic hot and the pool pros sharp.

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    CPO Certification Classes
    Attend your CPO class with Rudy Stankowitz!

    the 'How to Get Rid of Algae' handbook
    The most comprehensive guide on algae prevention and remediation you will ever own.

    Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.

    Support the show

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    1 hr 11 min
  • 🛑 Ransomware Reloaded: The Cyber Threat That Won’t Cover Itself (Merlin Attack Pt. 2)

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    In this episode of the Talking Pools podcast, hosts Steve and Wayne discuss various topics related to pool maintenance, including the importance of reliable staffing, the impact of ransomware attacks on the industry, and the significance of effective water testing. They emphasize the need for strong cybersecurity measures, especially in light of recent attacks, and the importance of clear communication with clients regarding pool maintenance expectations. The conversation also touches on the challenges posed by weather conditions and the necessity of understanding pool chemistry for effective maintenance.

    takeaways

    • Steve shares his recent wedding experience in Turks and Caicos.
    • Reliable staffing is crucial for business continuity during personal events.
    • Ransomware attacks can affect any business with technology.
    • Cybersecurity is essential for protecting business operations.
    • Weather significantly impacts pool maintenance and water quality.
    • Proper water testing is vital for pool health and safety.
    • Communication with clients about pool conditions is key.
    • The cost of maintaining pools can vary significantly.
    • Understanding pool chemistry is essential for effective maintenance.
    • Evaluating client relationships is important for business sustainability.

    Sound Bites

    • "Congratulations, Steve and Janet."
    • "Ransomware affects anyone with tech going on."
    • "Is it worth it for me to send a guy out there?"

    Chapters

    00:00
    Celebrating New Beginnings

    02:38
    The Importance of Reliable Staffing

    04:58
    Navigating Ransomware Attacks

    10:41
    The Significance of Proper Pool Maintenance

    23:52
    Understanding Water Chemistry

    30:47
    The Dangers of Cheap Testing Kits

    36:34
    Client Communication and Expectations

    42:15
    Evaluating Client Relationships

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    Thank you so much for listening! You can find us on social media:

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    Email us: [email protected]

    51 min
  • I Hate DE Filters! Here's why

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    In this episode, Sarah the Pool Girl dives deep into the world of pool filtration, exploring the pros and cons of cartridge, DE (Diatomaceous Earth), and sand filters. With her signature blend of humor and hands-on know-how, Sarah breaks down the maintenance requirements, efficiency levels, and practical realities of each filter type. She clears up common misconceptions and shares real-world tips that come straight from the deck—not the manual. Along the way, she reflects on the value of community engagement and how personal experience can shape smarter pool care decisions.

    Takeaways:

    • Cartridge filters are often seen as the most low-maintenance option.
    • DE filters provide the finest filtration but require more frequent attention.
    • Sand filters are simple to operate but may not offer the same clarity as DE.
    • Regular maintenance is crucial to prevent algae and extend equipment life.
    • Choosing the right filter depends on your pool's specific needs and usage.
    • Sharing experiences and engaging with the pool pro community builds knowledge.
    • A multi-cyclone unit can reduce the frequency of cartridge cleanings.
    • Ruby Red sand can improve the performance of sand filters.
    • Backwashing is key for keeping DE and sand filters working efficiently.
    • Personal stories often contain the best troubleshooting wisdom.

    Sound Bites:

    • "Why are we arguing about filters?"
    • "You have to take it apart once a year."
    • "I hope you can see and hear me."

    Chapters:
    00:00 – Introduction to Pool Filters
    12:30 – Understanding Cartridge Filters
    18:56 – Exploring DE Filters
    24:44 – The Case for Sand Filters

    Support the show

    Thank you so much for listening! You can find us on social media:

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    Email us: [email protected]

    28 min
  • Poolside Chats: Weekend Misadventures

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    In this lively conversation, Andrea and Paulette share their weekend experiences, focusing on pool maintenance challenges, unexpected wildlife encounters, and community events. They discuss the joys and frustrations of managing pools, including a memorable 4th of July pool adventure and a design contest announcement. The conversation wraps up with thoughts on pool safety and future plans.

    takeaways

    • The importance of regular pool maintenance and monitoring.
    • Unexpected wildlife encounters can lead to memorable experiences.
    • Community engagement is vital for pool professionals.
    • Celebrating holidays can lead to unexpected tips and rewards.
    • Design contests can foster creativity in the pool industry.
    • Sharing experiences on social media can enhance community connections.
    • Understanding pool chemistry is crucial for maintaining water quality.
    • Wildlife rescue stories highlight the connection between nature and pool care.
    • Networking with other pool professionals can provide valuable insights.
    • Staying informed about local pool news can benefit business.

    Sound Bites

    • "I posted on my Tik TOK"
    • "I just got a baby out of your pool"
    • "I cleaned his pool on Wednesdays"

    Chapters

    00:00
    Introduction and Weekend Recap

    16:37
    Pool Maintenance Challenges

    21:57
    Wildlife Encounters in Pool Care

    27:44
    Community Engagement and Pool News

    31:51
    Environmental Awareness and Pool Care

    36:10
    Closing Thoughts and Contest Announcement

    Support the show

    Thank you so much for listening! You can find us on social media:

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    Email us: [email protected]

    40 min

About Talking Pools Podcast

From the publisher's feed

If you’ve ever stared at a test kit like it personally insulted your family… welcome home.


Talking Pools Podcast is the pool industry’s “pull up a chair” show—part shop…

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