How do you stand out in front of your customers online? Personalise, personalise, personalise!

This week, Leo and Waldo were joined all the way from Ohio by Martina Cronin, Senior Agency Partner at Octane AI to discuss all things personalisation when it comes to your online store.

Built for integration with Shopify, Shopify Plus and Klaviyo, Octane AI is a trusted tool to support brands by building customer relationships with quizzes and pop-ups, recommending products and increasing revenue.

It’s another lockdown episode for our team and we’re seeing merchants generate a lot of revenue online, highlighting the importance of gaining that competitive advantage to stand out online. Combined with the recent Facebook outage, our eCommerce experts discussed with Martina how critical it is to create a personalised customer experience to optimise conversions, and build and maintain meaningful relationships.

To find out more about Octane AI you can visit their website here: https://www.octaneai.com/

Thanks to Gorgias and Okendo for being such great sponsors!

For more information about Gorgias, the Number 1 rated helpdesk for eCommerce merchants click here for 2 months FREE - https://gorgias.grsm.io/zyberpodcast

To find out about Okendo and for a FREE extended 60 day Trial click here www.okendo.io/forms/demo/?affiliate_id=zyber.co.nz

Custom Neon Sign: https://www.neonsigns.co.nz/

For more information about Zyber Digital

Visit our website -  https://www.zyber.co.nz

Follow us on Facebook - https://www.facebook.com/zyberwebdesign/

Follow up on LinkedIn - https://nz.linkedin.com/company/zyber

Join our exclusive Facebook insider groups

Shopify NZ - https://www.facebook.com/groups/shopifynz/

Shopify VIP - https://www.facebook.com/groups/shopifyvip

Follow us on Instagram - zyberhq

In this week's episode, we invited Jasper Koolen, Strategic Partner Manager APAC from Gorgias to join us. 

We've been working with the team at Gorgias for well over a year now and we've watched them grow enormously and couldn't be prouder to have them as a sponsor for the podcast!   

Jasper shared what's been happening at Gorgias HQ for the last year, what's in the works and shared some teasers that we cannot wait to see in the next few months.   

We use Gorgias as our own customer service ticketing system at Zyber and encourage all our clients to use it.   if you want to check out Gorgias and get 2 months free click here  Check out some of their incredible case studies here.

Thanks to Gorgias and Okendo for being such great sponsors!

For more information about Gorgias, the Number 1 rated helpdesk for eCommerce merchants click here for 2 months FREE - https://gorgias.grsm.io/zyberpodcast

To find out about Okendo and for a FREE extended 60 day Trial click here www.okendo.io/forms/demo/?affiliate_id=zyber.co.nz

Custom Neon Sign: https://www.neonsigns.co.nz/

For more information about Zyber Digital

Visit our website -  https://www.zyber.co.nz

Follow us on Facebook - https://www.facebook.com/zyberwebdesign/

Join our exclusive Facebook insider groups

Shopify NZ - https://www.facebook.com/groups/shopifynz/

Shopify VIP - https://www.facebook.com/groups/shopifyvip

Follow us on Instagram - zyberhq 

What you need to know about selling your Shopify Business with FE International.

This week's guest joins us all the way from San Francisco, and we couldn't be more excited about it. This week, Thomas Smale, Founder of FE International sat down with Leo and Waldo to talk about all things selling and acquiring online businesses.

Thomas founded FE International in 2010, and began the business straight out of uni buying and selling domains. Smale is an authoritative source on e-commerce, and in fact, established the very category of M&A advisory for online businesses.

Smale began building and selling online companies in his early 20s as an interest. When he proved to have a natural talent for increasing the value of these businesses, this became his full-time career.

Over the last decade, Smale has grown FE International into an award-winning global M&A advisor of SaaS, e-commerce, and content businesses, completing acquisitions for thousands of founders, owners, and acquirers and advising on over $500MM in lifetime acquisitions.

Thomas Smale

FE International

For more information about Gorgias, the Number 1 rated helpdesk for eCommerce merchants click here for 2 months FREE - https://gorgias.grsm.io/zyberpodcast

To find out about Okendo and for a FREE extended 60 day Trial click here www.okendo.io/forms/demo/?affiliate_id=zyber.co.nz

Custom Neon Sign: https://www.neonsigns.co.nz/

For more information about Zyber Digital

Visit our website -  https://www.zyber.co.nz

Follow us on Facebook - https://www.facebook.com/zyberwebdesign/

Join our exclusive Facebook insider groups

Shopify NZ - https://www.facebook.com/groups/shopifynz/

Shopify VIP - https://www.facebook.com/groups/shopifyvip

Follow us on Instagram - zyberhq

Are NFT's the future of selling online?

Digital collectables, virtual vaults and augmented reality - the future is here. Despite completely blowing up in the last 6-12 months, NFT's aren't actually a new thing. They've been around for years and David Yu founder of Veve has been around since the very beginning.

Emily & Waldo met David at an event earlier this year and got talking about NFT's and the future of NFT's in the eCommerce space, it was such an interesting discussion we knew we had to invite David on the podcast for a whole episode.

David launched the NFT app and platform VeVe in January of this year, and it has been reported that in the first 6 months, VeVe generated more than $40 million in revenue. Not only that but they've signed deals with Marvel, Disney, Warner Brothers and many more major names to bring limited-edition digital collectibles to their growing app. Not bad.

Being in lockdown, we had to record this episode via Zoom, so our usual audio and video quality is not there, but this conversation is absolutely worth listening to!

Find out More about VeVe below;

https://www.veve.me/

https://www.marvel.com/articles/gear/veve-marvel-month-premium-captain-america-spider-man-nft

For more information about Gorgias, the Number 1 rated helpdesk for eCommerce merchants click here for 2 months FREE - https://gorgias.grsm.io/zyberpodcast

To find out about Okendo and for a FREE extended 60 day Trial click here www.okendo.io/forms/demo/?affiliate_id=zyber.co.nz

Custom Neon Sign: https://www.neonsigns.co.nz/

For more information about Zyber Digital

Visit our website -  https://www.zyber.co.nz

Follow us on Facebook - https://www.facebook.com/zyberwebdesign/

Join our exclusive Facebook insider groups

Shopify NZ - https://www.facebook.com/groups/shopifynz/

Shopify VIP - https://www.facebook.com/groups/shopifyvip

Follow us on Instagram - zyberhq

Well, this week, Emily, Waldo & Leo were stuck at home in lockdown and had to improvise to get an episode out for our listeners. We caught up on a Friday afternoon over Zoom and with some fresh bevvys to share the latest news and headlines in eCommerce. 

Join us for this episode as we discuss;

Mention the Talk'n Shop podcast for two months free: https://gorgias.grsm.io/zyberpodcast 

To find out about Okendo and for a FREE extended 60 day Trial click here www.okendo.io/forms/demo/?affiliate_id=zyber.co.nz

Custom Neon Sign: https://www.neonsigns.co.nz/

For more information about Zyber Digital

Visit our website -  https://www.zyber.co.nz

Follow us on Facebook - https://www.facebook.com/zyberwebdesign/

Join our exclusive Facebook insider groups

Shopify NZ - https://www.facebook.com/groups/shopifynz/

Shopify VIP - https://www.facebook.com/groups/shopifyvip

Follow us on Instagram - zyberhq

This week we had such a great discussion with Chris Wong, General Manager Business Marketing at NZ Post. Chris joined us in our shiny new studio to break down some of the trends that have emerged out of the last 18 months in NZ when it comes to e-commerce and delivery.

Some of the main insights shared were around the main demographics moving online in NZ and some trends towards industries that are seeing the biggest amount of growth year on year.

Chris also gave us a little sneak peek into some of the new services that are on the way for businesses in NZ, including same-day delivery services in main cities and live tracking for parcels. 

Further, Chris shared the relationship between NZ Post and Shopify and why he believes Shopify is the only answer for NZ merchants looking to get ahead.

You can access the Full Download report mentioned by Chris here

To find out about Okendo and for a FREE extended 60 day Trial click here www.okendo.io/forms/demo/?affiliate_id=zyber.co.nz

Custom Neon Sign: https://www.neonsigns.co.nz/

For more information about Zyber Digital

Visit our website -  https://www.zyber.co.nz

Follow us on Facebook - https://www.facebook.com/zyberwebdesign/

Join our exclusive Facebook insider groups

Shopify NZ - https://www.facebook.com/groups/shopifynz/

Shopify VIP - https://www.facebook.com/groups/shopifyvip

Follow us on Instagram - zyberhq

We are so excited to share this episode with you. This week we had the Founder of Cin7 Danny  Ing join us in the studio. We had a lot of gritty questions to get in to this episode, but it was one of those times where the story just takes us on a completely different journey and we absolutely loved it!

Danny took us from humble beginnings of figuring out what he was good at out of University, to his journey to Silicon Valley and now running one of the most successful inventory management systems right out of New Zealand.

Danny also shares what led him to build Cin7 and the roadmap he sees for the future of eCommerce.

Cin7 connects your products, sales channels, stock locations, orders, warehouses, workflows, reports and more into one automated solution. Delight everyone right across your business with one connected source of truth. Give your operations, finance, warehouse, and eCommerce managers the tools they need to work together more efficiently and smoothly.

To find out more about Cin7 you can visit their website here: 

https://www.cin7.com/

Shopify integration pages:

Shopify - Cin7

Cin7 Connected Inventory | Shopify App Store

Case studies and blog posts from Cin7

“How Cin7 saves us $130,000 a year.” - Cin7

Peta + Jain - Cin7

To find out about Okendo and for a FREE extended 60 day Trial click here www.okendo.io/forms/demo/?affiliate_id=zyber.co.nz

Custom Neon Sign: https://www.neonsigns.co.nz/

For more information about Zyber Digital

Visit our website -  https://www.zyber.co.nz

Follow us on Facebook - https://www.facebook.com/zyberwebdesign/

Join our exclusive Facebook insider groups

Shopify NZ - https://www.facebook.com/groups/shopifynz/

Shopify VIP - https://www.facebook.com/groups/shopifyvip

Follow us on Instagram - zyberhq

We're back and this time we're recording on a Friday so the Friday feeling is here. Leo & Emily sit down to talk about all things Cross Migration for eCommerce Businesses. 

Whether you're feeling stuck on your current platform, aren't able to grow, have spent far too much money trying to get your site up to speed or you are falling behind your competition - this episode is for you.

If you've ever considered making the move to another eCommerce platform this is the episode for you. We break down;

1. How to know when your business is ready for a change

2. Things to consider when comparing ecom platforms

3. What you should prepare for the cross migration

4. What does it look like when working with an agency partner to get it done?

5. How long does it take?

6. Why does it often cost so much?

7. Any downsides to cross migrating

8. What happens when the site goes live?

Our ULTIMATE Guide top Cross Migration for your eCommerce Business Here - https://promotion.zyber.co.nz/en-au/the-ultimate-guide-to-cross-migration

Thanks to Okendo for being such a great Sponsor! 

Okendo enables Shopify & Shopify Plus retailers to leverage their most powerful asset; their customers. Okendo has all the tools needed to capture and showcase customer-generated content including ratings & reviews, photos/videos and Q&A. Brands use this content to build trust, drive conversions and maximize CLTV. Unlike other UGC apps, Okendo doesn’t force a trade-off between functionality and affordability. That’s why over 4000 Shopify retailers trust Okendo such as SKIMS, Netflix and Theromix.

To find out about Okendo and for a FREE extended 60 day Trial click here www.okendo.io/forms/demo/?affiliate_id=zyber.co.nz

Custom Neon Sign: https://www.neonsigns.co.nz/

For more information about Zyber Digital

Visit our website -  https://www.zyber.co.nz

Follow us on Facebook - https://www.facebook.com/zyberwebdesign/

Join our exclusive Facebook insider groups

Shopify NZ - https://www.facebook.com/groups/shopifynz/

Shopify VIP - https://www.facebook.com/groups/shopifyvip

Follow us on Instagram - zyberhq

Our first 'official' episode of Season 3! 

Waldo, Leo & Emily are mic'd up and raring to go in the brand new podcast studio at Zyber HQ.   

This week we break down all the announcements from the latest Shopify Unite and what it means for us as an agency and how it can help merchants get ahead.    

Shopify Unite - https://unite.shopify.com/

Custom Neon Sign: https://www.neonsigns.co.nz/

For more information about Zyber Digital

Visit our website -  https://www.zyber.co.nz

Follow us on Facebook - https://www.facebook.com/zyberwebdesign/

Join our exclusive Facebook insider groups

Shopify NZ - https://www.facebook.com/groups/shopifynz/

Shopify VIP - https://www.facebook.com/groups/shopifyvip

Follow us on Instagram - zyberhq

Hi Talk'n Shop team! 

We are BACK for Season 3. 

We've made some biiig changes and this season is going to be our best one yet!   

This week Leo kicks us off for the season with an intro that had our Producer Emily questioning everything, and then he took us on a journey on mastering your e-commerce strategy beyond 2021.   

We've got a massive season headed your way, so make sure you're subscribed on your favourite podcast platform, to make sure you don't miss out on an episode!   

New episodes are available every Wednesday!  

For more information about Zyber Digital

Visit our website -  https://www.zyber.co.nz

Follow us on Facebook - https://www.facebook.com/zyberwebdesign/

Join our exclusive Facebook insider groups

Shopify NZ - https://www.facebook.com/groups/shopifynz/

Shopify VIP - https://www.facebook.com/groups/shopifyvip

Follow us on Instagram - zyberhq