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Taproom Success is the only podcast dedicated to providing brewery owners and operators with all the tools needed to run a successful brewery taproom business. Each episode will provide tips and strat... more
FAQs about Taproom Success:How many episodes does Taproom Success have?The podcast currently has 71 episodes available.
May 02, 2023Taprooms: How to Craft an Encore ExperienceHow can you build a memorable experience for your taproom guests? Think like a rock band.It's the end of the concert and the band has left the stage. Time for an encore. The crowd claps, chants, hoots, and hollers! And the band comes back and delivers and amazing performance that you will never forget.In today's episode we talk about how you can craft an 'encore performance' for your taproom guests to keep them coming back time and again. Some 'encore' ideas: We took care of your last drink. Thanks again for visiting.” (An unexpected, but greatly appreciated gesture) “Here’s a sticker. Hope to see you soon.” (A little touch, that will keep me thinking about the brewery while at home) “Safe travels back to Norfolk.” (A sign showing that the staff learned something about me)...more21minPlay
April 10, 2023The Data Behind Food in the TaproomIs food in the taproom a "want to" or a "need to" for your brewery? In today's podcast, Andrew and Kary talk about the economics of food in the taproom, and review key data points that you need to know. The results may surprise you. We also share insights from Erol Moe, co-founder of Stoneface Brewery in New Hampshire. Erol entered the food game reluctantly, learned a lot in the process, and we share his best practices to help you find success with food in your taproom business. ...more22minPlay
March 29, 2023Taproom Training and Motivation StrategiesToday we dive into strategies on how breweries can better motivate and bring their teams together to transform taproom staff into rockstars. We'll talk about the benefits of rewards and recognition, and cover metrics to used to monitor the results of your motivation efforts. ...more22minPlay
March 06, 2023How to Use Frictionless Selling to Drive Taproom ProfitsLook around your taproom and ask yourself this question: Is it easy for customers to buy from us? Now, look around your website and ask the same question. If the answer is...maybe...then this episode is for you! Today, we talk about the concept of 'frictionless selling' and how you can use this to drive results in your taproom business.Key Topics Lessons learned from other industries who use frictionless selling The one thing that must be on your taproom website Tips to avoid confusing the customer, and costing you salesLearn more at www.TaproomSuccess.com...more20minPlay
February 20, 2023Taproom Lessons Learned from CiderCon 2023In today's episode we talk about lessons learned at CiderCon 2023: The importance of team building, customer engagement, and how to crowd source solutions to your taproom business challenges. Key Topics How to use the Four C's to solve any business problem The benefits of 'workshopping' and how to use this technique to engage your taproom staff Key takeaways from CiderConLearn more about Taproom Success!...more28minPlay
February 06, 2023How to Create Taproom KPIsIn this episode we'll talk about the best practices to build your taproom brewery KPIs, scorecards you can use to track and measure, and strategies to share information with your staff to improve business results. ...more21minPlay
January 23, 2023How to Use Taproom Data to Drive Sales GrowthIn today's episode we dive deep into taproom data to provide you with actionable strategies to increase sales. Andrew shares the highlights from 9,000 unique taproom customer visits and breaks down the key takeaways. If you're looking to increase taproom sales, you won't want to miss this episode.Key Topics The importance of to-go beer, and asking for the sale (how to 5x your to-go beer sales) Are guests spending more in the taproom post-pandemic? Short answer: Yes. (And tips on how you can take advantage of this trend) Average tip percentages from guests who purchase to-go beer (and those who don't)...more27minPlay
January 09, 20232023 Taproom Goal SettingIt's the New Year, time to set goals for your taproom business. In today's episode we dive deep into goal setting fundamentals, frameworks and tactics to make those New Years' Resolutions stick!Taproom Goal Setting Basics Start with a year-end review Get the goals in writing Get the on the calendar (if you don't schedule it, it won't happen) Learn how to identify the most important goals Use outcome goals (what you want to achieve) in tandem with process goals (what you need to DO in order to hit the goals)Read the full Goal Setting Post here...more22minPlay
December 26, 2022How to Build a Taproom Sales PlanIn today's episode we'll walk through the steps to build your taproom sales plan for the new year. We'll dig in on best practices to build your sales model, tactics to get started (and finished with your plan), and how to put the plan into action to achieve success in your taproom.Topics Covered How (and why) to involve your taproom team in the planning process Tips to get started on your sales plan How to overcome common planning challenges Use this taproom sales plan model...more21minPlay
December 12, 2022Best Practices: Taproom Customer ServiceIn today's episode, we explore tips and strategies to provide great service to guests in your taproom. Andrew Coplon provides a run-down of the "30 Second Conversation" system, which is outlined below: Welcome your guest to the taproom Engage, ask questions, and offer friendly conversation Guide your customer and offer direction on beer choices Let your guest know what they are drinking when you bring their beer Leave the guest feeling appreciated - thank you for coming!...more19minPlay
FAQs about Taproom Success:How many episodes does Taproom Success have?The podcast currently has 71 episodes available.