You aren't a contractor; you’re a professional problem solver, but you can't solve a problem you don't understand. Most of you lose jobs because you talk too much and listen too little. In this episode, Tim and Derek break down "Motive" (the engine of the Shinfu sales process) and how to use open-ended questions to make your prospects feel heard. Stop guessing what they want and start extracting the truth so you can charge what you’re worth.

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