Last week, I profiled a company called Wufoo where the team gets together each week to write handwritten notes to some of their customers. Well not only are they making their customers feel special which has led to 50% higher retention rates, but the card writing serves as a team bonding experience. That’s right - as the team comes together each Thursday to write cards, they are getting to know one another on a more personal, intimate level. It serves as a time where they get to know each others’ hobbies, families and other interests. What a great way to feel more connected as a team at work.