Craft Beer Professionals

Tech vs. Touch: Balancing QR Ordering & Hospitality


Listen Later

As the industry evolves, breweries are embracing tools like QR code ordering to streamline operations, boost tab sizes, and maximize efficiency. But how do you keep the soul of the taproom alive when guests order with their phones instead of chatting with a bartender or server? In this panel, brewery leaders and Arryved experts discuss how to use technology without losing the personal connection that keeps people coming back. We’ll explore the sweet spot between operational efficiency and guest experience, discuss flexible service models—and share real-world strategies for integrating tech without compromising on hospitality.


Panelists:

  • Adriane Hodges (Bold Republic Brewing Company)
  • Kent Steeves (Braeloch Brewing)


Moderator: Nick Komisar (Arryved)


Join us in person for CBP Connects New Orleans

December 8–10, 2025

It’s never been more important to connect: https://cbpconnects.com/

...more
View all episodesView all episodes
Download on the App Store

Craft Beer ProfessionalsBy Craft Beer Professionals

  • 5
  • 5
  • 5
  • 5
  • 5

5

5 ratings


More shows like Craft Beer Professionals

View all
Marketplace by Marketplace

Marketplace

8,771 Listeners

The Brewing Network Presents |  Brew Strong by Justin Crossley

The Brewing Network Presents | Brew Strong

275 Listeners

Pardon My Take by Barstool Sports

Pardon My Take

82,243 Listeners

Master Brewers Podcast by Master Brewers Association of the Americas (MBAA)

Master Brewers Podcast

257 Listeners

The Brülosophy Podcast by Brülosophy

The Brülosophy Podcast

1,064 Listeners

Craft Beer & Brewing Magazine Podcast by Craft Beer & Brewing Magazine

Craft Beer & Brewing Magazine Podcast

351 Listeners

Drinks Adventures - Wine, beer, whisky, gin & more with James Atkinson by Wine, Beer & Whisky Network Australia

Drinks Adventures - Wine, beer, whisky, gin & more with James Atkinson

9 Listeners

Brewbound Podcast by Brewbound

Brewbound Podcast

91 Listeners

Craft Brewery Financial Training Podcast by Craft Brewery Financial Training Podcast

Craft Brewery Financial Training Podcast

19 Listeners

Drink Beer, Think Beer With John Holl by All About Beer

Drink Beer, Think Beer With John Holl

119 Listeners

SmartLess by Jason Bateman, Sean Hayes, Will Arnett

SmartLess

58,256 Listeners

Beer Branding Trends by CODO Design

Beer Branding Trends

16 Listeners

The Weekly Show with Jon Stewart by Comedy Central

The Weekly Show with Jon Stewart

10,611 Listeners

Offline with Jon Favreau by Crooked Media

Offline with Jon Favreau

2,309 Listeners

Taproom Success by TaproomSuccess.com

Taproom Success

3 Listeners