The Academic Minute

Can you hide in plain sight? Katherine Perry, assistant professor of mathematics at Soka University of America, explores if mathematics can. Katherine Perry is a mathematician specializing in graph theory, design theory, and combinatorics. She is especially interested in breaking apart graphs into smaller subgraphs with special properties. She has a BA in mathematics from […]

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Stress is high, so how can work lower it? Adam Jussel, Dean of Students at the University of Wisconsin-Milwaukee, looks into this. Dr. Adam Jussel serves as the Dean of Students for University of Wisconsin – Milwaukee, where he helps assist with student advocacy and engagement, support resources, including basic needs, crisis management, and campus […]

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Archaeologists have solved another mystery from thousands of years ago. Rune Iversen, associate professor of archaeology at the University of Copenhagen, digs in to tell us more. Rune Iversen is Associate Professor of Archaeology at the University of Copenhagen. His research focuses on the European Neolithic, including migrations, cultural interactions, art, and iconography. He is […]

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We all want to age well, so let’s learn from those who already have. Emily Rogalski, Rosalind Franklin professor and Director of the Healthy Aging & Alzheimer’s Research Care Center at the University of Chicago, delves into the secrets. Dr. Rogalski is the Rosalind Franklin Professor of Neurology and the Director of the Healthy Aging […]

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How do we foster a more civil tone in the workplace?

Amanda Marcy, assistant professor of accounting at the University of Scranton, examines this question.

Faculty Bio:

Amanda S. Marcy, Ph.D., assistant professor of accounting at The University of Scranton, has twice received the Curt Verschoor Ethics Feature of the Year Award from the Institute of Management Accountants’ Committee on Ethics and Strategic Finance for research articles she has co-authored. She serves as moderator of Scranton’s Nu Kappa chapter of Beta Alpha Psi, which was recognized for multiple years with Gold Chapter status by the international honor society for financial information students and professionals, A Certified Public Accountant, Dr. Marcy was named assistant professor of accounting at Scranton in 2018 and previously served as a faculty specialist in the department. She is a three-time graduate of The University of Scranton, having earned her bachelor’s degree, MBA and Ph.D. from Scranton.

Transcript:

Incivility in the workplace mirrors the way we speak to and treat each other in today’s society. At work, these behaviors can lead to decreased productivity, job satisfaction and commitment, not to mention employee turnover.

Our survey of 190 finance and accounting professionals found that three-quarters experienced incivility from a supervisor, while six in 10 faced it from a co-worker. Prior research confirms that uncivil acts permeate all professions.

From ignoring feedback to publicly criticizing someone to speaking to a worker in a condescending way, there are myriad examples of both subtle and direct incivility.

Our research shows supervisor incivility impacts job satisfaction more significantly than co-worker incivility.

Organizations often fail to consciously create positive and supportive workplace environments, and employees may lack strategies to deal with uncivil acts against them.

Successful leaders set a tone that establishes expectations related to civility, and they demonstrate what civility means within their organization. They spell out civil norms in company policies, job applications and employee contracts. They have programs that reward civil behavior and have consequences for uncivil acts, as well as training that fosters respect for co-workers.

Employees who rise above uncivil acts are those who don’t take incidents personally, remain calm, read the situation, avoid workplace bullies where possible and seek assistance from leaders or human resources to defuse difficult situations.

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How do we foster a more civil tone in the workplace? Amanda Marcy, assistant professor of accounting at the University of Scranton, examines this question. Amanda S. Marcy, Ph.D., assistant professor of accounting at The University of Scranton, has twice received the Curt Verschoor Ethics Feature of the Year Award from the Institute of Management […]

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There’s more information than ever for investors, so how does the public use it? Reena Aggarwal, Robert E. McDonough professor of finance and director at the McDonough’s Psaros Center for Financial Markets and Policy at Georgetown University, examines this. Professor Aggarwal is a globally renowned expert in the field of finance. She specializes in financial […]

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On Soka University of America Week: Movie theaters can be used for more than just movies. Sandrine Siméon, assistant dean of global citizenship and associate professor of French language & culture, examines another form of entertainment that can fill the screens. Originally from Paris, Sandrine Siméon completed her undergraduate studies at the University of Paris […]

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On Soka University of America Week: Autonomous states around the world and the reasons behind them can be misunderstood. Shane Barter, professor of comparative politics, delves into why. Dr. Shane Joshua Barter is Professor of Comparative Politics at Soka University of America. He earned his PhD in 2011 at the University of British Columbia. He […]

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On Soka University of America Week: Introduced species can be a threat to coral reefs. Marie Nydam, associate professor of biology, dives down to take a look. Marie Nydam has a BS in Evolution and Ecology from the University of California, Davis. She earned a PhD in Evolutionary Biology from Cornell University and worked as […]

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