Mark S A Smith: Working in the world of technology since 1982, Mark uses systems thinking to help organizations successfully bring new, disruptive technology to market by orchestrating compelling, strategic conversations with executives.
Mark’s authored many books including include his latest Pivot to Profit from IT Disruption, Security in the Boardroom, Linux in the Boardroom, Guerrilla Negotiating, Guerrilla TeleSelling, & Guerrilla Trade Show Selling. Forthcoming: Selling Disruption & Executive Strategy Skills.
Mark is an electrical engineer, media technologist, computer programmer, hardware salesman, software marketer, business owner, executive coach, author, professional speaker, video producer, podcaster, blogger, musician, and father of five Millennial children who do not live at home.
Contact Mark On LinkedIn - CLICK HERE
Show Notes
Why do this? Run a Sustainable, scalable, profitable, and salable business.
Pope Gregory listed the seven deadly sins in 590 AD. https://en.wikipedia.org/wiki/Seven_virtues
For every sin there is an associated virtue.
The virtues protect one against temptation.
Sin = (Greek and Latin) failure, error, to miss the mark
Virtue = (Latin) Valor, Being your very best
Sin 1 - Sloth = laziness, without care
Ignoring the importance of marketing
Relying solely on word of mouth
The purpose of marketing: Trigger a meaningful conversation - in their mind, with your website, with your team
Virtue 1 - Diligence = persistence
Marketing is equally important to the product
Search, outreach, word of mouth
Sin 2 - Greed = focus on material gain
Product focus
Virtue 2 - Charity = Friendship
Customer outcome focus
Your value propositions have no meaning until they align with your customer's objectives, priorities, and criteria
Why do people buy?
1) To feel better
2) Prestige
3) Solve a problem
4) Achieve a valuable objective
5) To avoid a undesired outcome
Maslow’s hierarchy of need comes into play here. Abraham Maslow in his 1943 paper "A Theory of Human Motivation" in Psychological Review
Self actualization, esteem, love/belonging, safety, physiological
Sin 3 - Lust = seeing the customer as an object
Focus on the transaction
Virtue 3 - Chastity - (Latin) castus = pure
Focus on the relationship
Lifetime value of the customer
Sin 4 - Gluttony (Latin) Gula = Gulp, overindulgence
Seeing marketing as a single event
“Buy now!” as the only view
Virtue 4 - Temperance = restraint, everything in its time
Marketing as a system
“When you’re ready.”
Sin 5 - Pride = hubris, arrogance
How we sell
Choosing the wrong marketing strategy