The Beat

In this episode, host Sandy Vance sits down with Sam Schifman from Vantiq. Together, they explore how adaptive automation powered by agentic AI is reshaping healthcare systems to be smarter, more flexible, and more human-centric. Forget rigid, one-size-fits-all automation; Sam explains how intelligent, collaborative AI agents are tackling clinical burdens, learning in real time, and continuously adapting to meet the unique challenges of healthcare.

From understanding the nuances of agentic systems to uncovering what makes a truly successful AI solution, this episode covers it all: elasticity, resilience, and the future of AI in healthcare.

• Sam’s role at Vantiq
• How adaptive automation differs from “traditional” automation
• AI comes in many different flavors
• How intelligent, collaborative AI agents can relieve clinical burden
• What are agentic systems and how they are used in the clinical setting
• Vantiq has what is needed to have a successful AI system
• Elasticity, resilience, and consistency

Sam Schifman is a seasoned software architect with experience spanning finance, education, HR, cybersecurity, and no-code development. Since 2019, he has led healthcare IT innovation as Chief Architect at Diameter Health, building systems that make clinical data usable for governments, insurers, and health exchanges. A frequent speaker and guest lecturer at institutions like Harvard and WPI, Sam is passionate about AI’s real-world impact. He has contributed to HL7 AI standards, explored NLP for clinical data, and experimented with generative AI to advance healthcare and biomedical research.

In this episode, host Sandy Vance sits down with Rob Stein of C2 Solutions, a division of Intellias, to explore how smart hospitals and connected device technology are reshaping the future of healthcare—both inside the hospital room and across rural communities.

From defining what makes a hospital truly "smart" to navigating the challenges of interoperability and integration, this conversation offers a clear-eyed look at what it takes to go digital in healthcare today. Rob shares how Intellias is helping healthcare organizations modernize infrastructure, drive better patient outcomes, and expand care delivery beyond hospital walls.

Whether you're a health IT leader, provider, or innovator looking to stay ahead of digital trends, this episode offers insights into the real-world challenges and opportunities of building smarter, more connected care systems.

• 🧠 What defines a smart hospital in today’s evolving healthcare landscape
• ⚙️ The core technologies powering next-generation, digital-first care environments
• 🔗 How interoperability of connected devices is transforming patient care and workflows
• 🌍 Why smart hospitals are enabling better access to care in rural and remote areas
• 🤝 How Intellias collaborates with healthcare organizations during digital transformation
• 🔄 What information flow looked like before and after connected tech—and what’s still evolving
• 🧩 The complexities of integration and how to overcome them
• 🏷️ Why device manufacturers must innovate and differentiate in an increasingly crowded market

Rob Stein has 10 years of consulting, advisory, managed services, and staffing experience. Focused on Medical Device and Healthcare technology consulting. C2 Solutions, offers comprehensive consulting services designed to elevate your operations in critical areas:

• Product Engineering: From concept to launch, develop innovative products that stand out in the market.
• Data Strategy and Analytics: Unlock actionable insights and drive smarter decision-making with our data expertise.
• Artificial Intelligence: Harness the power of AI to automate processes, enhance customer experiences, and unlock new opportunities.
• Cloud Application Development: Build custom, scalable, and secure applications tailored to meet your unique business needs.
• Quality Engineering: Ensure your products and services exceed customer expectations with our thorough our robust QE processes.
• Patient Experience (Px): In the healthcare sector, elevate the patient journey through technology that improves care outcomes and satisfaction

In the latest episode of The Beat Podcast, host Sandy Vance discusses the transformative role of artificial intelligence (AI) in healthcare with Anmol Madan, CEO of RadiantGraph. They talk about how AI and Intelligent Personalization can improve the member experience with health plans. Their conversation also highlights the ongoing challenges in consumer engagement within the healthcare sector. RadiantGraph aims to bridge the gap by utilizing AI and machine learning to enhance consumer engagement for large healthcare organizations, particularly in the realm of health plans. 

If you have any questions about RadiantGraph, reach out to Anmol via LinkedIn or email him at [email protected]. 

• ❤️‍🩹How RadiantGraph improves consumer engagement in healthcare using AI.
• ⏲️How quick implementation allows organizations to see results in weeks rather than years.
• 🤝How veterans from digital health and health plan organizations bring valuable insights into what works in the industry.
• 😊The evolution of digital health and the need for systems that effectively engage consumers at scale.
• 🎯Aligning with the business goals of healthcare organizations, they can focus on improving member engagement and satisfaction.
• 🧹The need for clean data and effective data architecture to support healthcare initiatives.

Anmol Madan is a healthcare technology innovator with 20+ years of experience using AI, machine learning, and data science to tackle some of the industry’s toughest challenges. He’s led breakthrough innovations in mental health, chronic care, telemedicine, and primary care, shaping the future of patient engagement. He also holds a PhD from MIT Media Lab, has authored 25+ scientific papers, and holds 25+ patents. 

As founder of RadiantGraph, Anmol is focused on transforming health engagement through AI-powered personalization, helping health plans and services drive meaningful connections with consumers. Previously, he served as Chief Data Scientist at Teladoc and Livongo and co-founded Ginger (now part of Headspace Health), where he built the first AI-driven tele-psychiatry platform.

In this episode of The Beat podcast, host Sandy Vance sits down with Michael Frank, Director of Digital Health at Memorial Sloan Kettering (MSK), to explore how MSK is teaming up with AWS and leveraging AI to revolutionize cancer care. Michael shares insights into MSK’s mission to end cancer for life, their journey into digital transformation, and how AI technologies (like large language models and advanced data analytics) are streamlining clinical workflows, improving patient interactions, and unlocking new treatment possibilities. They also dive into the real-world impact of AI on back-office operations, the ethical considerations of using data in clinical decision-making, and why collaboration with tech partners is essential to driving meaningful change in healthcare.

• Memorial Sloan Kettering’s bold mission to end cancer for life
• The journey that brought MSK and AWS together in a shared digital health vision
• How AI is transforming clinical workflows and enhancing patient interactions
• Techniques for extracting and modeling patient data to inform treatment decisions
• Using data comparison and analysis to uncover clues that guide oncology care
• Leveraging large language models (LLMs) to connect and make sense of scattered patient information
• The importance of adapting existing tools rather than reinventing the wheel
• Why healthcare leaders should lean into AI and embrace emerging technologies
• How AI may reshape the patient–provider relationship in the years to come
• What the next wave of AI use cases in healthcare might look like
• Potential risks of using data in clinical decision support—and how to navigate them
• Opportunities to reduce healthcare costs through AI-powered back-office automation
  The critical role of strong partnerships between healthcare institutions and tech innovators

Michael Frank is Director of Digital Health at Memorial Sloan Kettering’s Business Development, Strategy, and Innovation Group, where he leads efforts to develop, partner, and commercialize digital technologies including AI and precision oncology platforms. Prior to joining MSK in 2021, he held leadership roles at Pfizer, Booz & Co, PA Consulting, Phosplatin Therapeutics, and CombinatoRx, with over 15 years of experience in life sciences, innovation, and strategy. An entrepreneur at heart, Michael has launched products ranging from kitchen gadgets to medical diagnostics, and enjoys helping others bring ideas to market. He holds degrees in Biology (University of Michigan), Biomedical Engineering (Boston University), and an MBA from Columbia Business School.

In this episode of The Beat, host Sandy Vance sits down with Solventum’s Deputy Chief Medical Officer, Dr. Travis Bias, to explore how ambient clinician documentation is transforming healthcare. As AI-powered solutions continue to evolve, clinicians are under increasing pressure to deliver high-quality care while managing growing administrative demands. Dr. Bias shares how Solventum is leveraging artificial intelligence to support ambient listening tools that streamline documentation, without replacing the human touch. Together, they discuss the technology’s accuracy, its role in clinical workflows, and why physicians who don’t adapt may find themselves falling behind. Tune in to learn how ambient documentation has evolved, how it's being measured, and what it means for the future of care delivery.

Learn More about Solventum HERE

• What Solventum is doing with AI these days
• How clinicians can use ambient listening for documentation 
• Clinicians are being asked to do more with less these days
• Ambient documentation is a tool, not a replacement
• Measuring accuracy by comparison and instances when they are used
• The evolution of ambient clinician documentation since its conception
• Physicians will find themselves behind if they are not using it

Travis Bias, DO, MPH, FAAFP, is a family medicine physician, chief medical officer, and business director of clinician productivity solutions for Solventum's Health Information Systems business. He is also co-director of a Comparative Health Systems course at the University of California, San Francisco Institute of Global Health Sciences.

In this episode of The Beat, host Sandy Vance sits down with Dr. Heather Bassett, Chief Medical Officer at Xsolis and creator of the proprietary Care Level Score. Together, they explore the future of AI in healthcare and how real-world AI applications are already driving improved operational efficiency, reducing clinician burnout, and enhancing payer-provider collaboration. 

Dr. Bassett also shares insights from her recent involvement with CHAI.org, emphasizing why healthcare leaders must take initiative in developing responsible AI—without waiting for government mandates. Tune in to hear how Xsolis is helping health systems move from spreadsheets to smart automation, making data more actionable, and building a more transparent, interoperable ecosystem.

• How Xsolis is working toward creating a frictionless healthcare system
• How Xsolis reduces manual tasks, decreasing clinician burnout, and boosting productivity
• Xsolis’ use of data aggregation to minimize redundancy in the healthcare industry
• Moving healthcare teams off spreadsheets and into AI-driven solutions
• How client collaboration helps maximize the value Xsolis delivers
• CMS recognition of the need to eliminate unnecessary steps to accelerate patient care
• The role of interoperability in standardizing data exchange and enhancing context
• Why transparency is critical when vendors integrate artificial intelligence
• Evaluating whether vendors have the people and processes to support AI change management

Dr. Heather Bassett is the Chief Medical Officer at Xsolis, an AI-driven health technology company transforming healthcare through a human-centered approach. With over 20 years of experience in clinical care and health IT, she leads Xsolis’ medical and data science teams and co-developed the company’s signature innovation—the Care Level Score, which blends clinical expertise with AI and machine learning to assess patient status in real time.

A board-certified internist and former hospitalist, Dr. Bassett oversees Xsolis’ award-winning physician advisor program, denials management, and AI model development. She’s a frequent speaker at national healthcare conferences, including ACMA and HFMA, and has been featured in Becker’s, MedCity News, and Medical Economics. Recognized as CMO of the Year by the Nashville Business Journal and named one of Becker’s Women in Health IT to Know (2023, 2024), Dr. Bassett is also a member of CHAI.org, advocating for responsible AI in healthcare.

In this episode, host Sandy Vance sits down with Dr. Will Morris, Chief Medical Officer at Ambience Healthcare, to explore how AI is transforming the healthcare industry. From enhancing clinical documentation to improving patient care and supporting back-office operations, Ambience is creating intelligent solutions tailored for the entire healthcare ecosystem.

Dr. Morris shares insights on how AI, when used as an assistive—not replacement—tool, can help alleviate clinician burnout and empower medical professionals to focus on what matters most: delivering compassionate, human-centered care. Whether you're a healthcare leader, clinician, or innovator, this episode offers practical insights into leveraging AI to drive real value across your organization.

In this episode, they talk about:

● AI should assist—not replace—medical professionals, enabling them to focus on essential human-centered care.

● AI is not a commodity; it must address critical pain points to drive real value.

● Ambient AI must work for all specialties, not just primary care. AI models must be tuned to the nuances of each specialty.

● Reducing burnout is just the start. When coding-aware, Ambient AI greatly improves clinical documentation integrity and provides coding support at the point-of-care, capturing other lost revenue.

● Always measure results, outputs, and processes when implementing new healthcare technologies.

● The effectiveness of any system depends on the quality and consistency of clinical documentation.

● Successful AI adoption requires a unified, enterprise-wide strategy.

A Little About Will:

Will Morris, MD, MBA, is board-certified in Internal Medicine and is a health technology leader, currently serving as Chief Medical Officer at Ambience Healthcare. In this role, he drives the company’s vision for clinical AI, collaborating with leading health systems to transform clinician workflows and improve patient care. Before joining Ambience, Dr. Morris was Chief Medical Information Officer at Google Cloud Healthcare and Life Sciences, contributing to cutting-edge healthcare innovations. He previously held leadership roles at Cleveland Clinic, including Chief Innovation Officer and Associate Chief Information Officer, overseeing clinical IT systems and health IT advancements.

Gen AI fails without accurate data extraction. Upstage liberates messy healthcare and insurance data with precision to power gen AI applications. Host Sandy Vance gets behind the mic with Galina Fendikevich, US GTM.  

In this episode of The Beat Podcast, Galina Fendikevich, US GTM Lead at Upstage, joins host Sandy Vance for a deep dive into the fast-evolving world of AI and large language models (LLMs). From breaking down the key differences between small and large language models to exploring what sets Upstage apart in a crowded AI landscape, the conversation offers valuable insights for tech leaders and innovators alike. They also address critical factors that AI systems need to function effectively. Listen in as Galina and Sandy highlight the remarkable potential of AI in healthcare.

Have a question for Galina or Upstage.ai? Reach out by emailing Galina directly at [email protected] or hit the Contact Us button on the website.

• The difference between small and large language models
• What makes Upstage AI stand out from other models
• Galena’s journey to Upstage and Upstage’s journey to the US
• What Upstage AI needs to work well
• Why does AI in healthcare work so well?
• Overcoming challenges like hallucinations with large language models
• What is and how to start the process of bringing in an AI model

Galina Fendikevich’s expertise spans product, strategy, engineering, and scaling operations for high-growth companies. With 10+ years of experience in finance, blockchain, and AI, she began her career on Wall Street before co-founding a team acquired by Niantic, creators of Pokémon Go. 

In today’s episode, host Sandy Vance chats with Vijay Venkatesan, Chief Technology Officer, IKS Health. Everyone’s talking about healthcare AI — but not everyone’s doing it the same way. We explain how IKS Health’s approach to technology and digital transformation sets it apart from other players in the space. Sandy and Vijay dive deep into the future of AI in healthcare, IKS Health technology strategies, AI workflow optimization, the blending of AI and human expertise, how AI is transforming healthcare, AI safety in healthcare, and responsible AI implementation.

• What is AI in healthcare?
• Where AI will take healthcare in 2025 and beyond
• IKS Health’s differentiators and its approach to technology
• The guardrails that IKS Health follows and the opportunities healthcare may have when we evaluate safety and make the right choices when applying AI
• Why AI workflows are important
• IKS Health defines AI differently from competitors
• The importance of the balance between human-in-the-loop and AI
• Reducing friction in the healthcare journey

Vijay Venkatesan is the Chief Technology Officer at IKS Health, where he leads the charge in building scalable, future-ready platforms that power efficiency, innovation, and meaningful client impact. With over 15 years in healthcare technology leadership, Vijay is a visionary force behind the deployment of advanced solutions like Generative AI, machine learning, and big data analytics to tackle some of the industry's most complex challenges.

At IKS Health, he drives the company’s end-to-end technology strategy — from evolving the tech stack and aligning engineering with business growth, to fostering a bold culture of innovation. Vijay is passionate about assembling world-class teams, forging strategic partnerships, and ensuring IKS remains on the cutting edge of healthcare transformation.

In this insightful episode of The Beat Podcast, Sandy Vance is joined by two healthcare experts, Dr. Peter Pronovost and Claudia Douglass from Grant Thornton, to discuss a transformative concept in healthcare: the Intelligent Clinical Environment (ICE). This advanced, technology-driven model is revolutionizing the way healthcare systems are addressing critical issues like clinician burnout, labor shortages, and improving patient care outcomes. If you’re interested in the future of healthcare and technology, this episode offers a deep dive into how digital innovations like the Intelligent Clinical Environment are changing the landscape.

• The concept of Intelligent Clinical Environment and how it addresses the current clinician labor crisis
• The impact on clinician burnout and turnover
• The role do advanced technologies like this play in improving patient care, leadership development, and clinician efficiency
• How the Intelligent Clinical Environment enhances clinical outcomes and patient safety
• How the Intelligent Clinical Environment enhances patient satisfaction
• Some of the common challenges health systems face when implementing this digital care transformation model 
• The ways the Intelligent Clinical Environment helps health systems meet their financial targets and reduce costs

Claudia Douglass, FACHE, MHSA, PMP, is a Principal and U.S. National Healthcare Growth Leader with 30 years of experience in healthcare strategy and operations. She’s led complex initiatives in strategic growth, digital transformation, operational performance, and population health across large health systems and consulting roles. A recognized thought leader, Claudia regularly speaks and publishes on topics like leadership, virtual care, and value-based care at top industry conferences. Previously, she served as SVP & COO and VP of Strategy in health systems, bringing practical, implementable insights to her clients.

Dr. Peter Pronovost, MD, PhD, FCCM, is a leading expert in patient safety and critical care, known for pioneering research that has saved thousands of lives. With over 800 peer-reviewed publications, he gained global recognition for his work using checklists to reduce catheter-related bloodstream infections. His groundbreaking contributions earned him a spot on Time magazine’s list of the 100 most influential people and a MacArthur Foundation “genius grant.” As the Chief Quality & Clinical Transformation Officer at University Hospitals in Cleveland, Dr. Pronovost drives innovation in healthcare across a network of 20 hospitals, 50+ health centers, and over 200 physician offices.