To watch this with subtitles head to youtube: @socialworksorted

In this episode I talk about the importance of considering environments when making and receiving phone calls

-Managing your basic needs
-Ensuring the safety of the person you are contacting
-Tips to support people through a phone call

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Recommended further reading:

https://www.sagepub.com/sites/default/files/upm-binaries/64461_Hutchison_Chapter_7.pdf

Ferguson, H, Warwick, L, Cooner, TS, et al. The nature and culture of social work with children and families in long-term casework: Findings from a qualitative longitudinal study. Child & Family Social Work. 2020; 25: 694–703. https://doi.org/10.1111/cfs.12746 

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