It can be rare to receive – or maybe more importantly to give – meaningful recognition for the important work being done all around us.

In our race to the next activity, next location, next appointment, we often hurry right past the individuals providing worthy service directly in front of us. Rarely do we pause and thank the janitor for the clean bathroom, the cashier for taking the order, the driver for safe transport, or the hotel clerk for working the night shift.

By contrast, through a lot of grace, a ton of help from others and a bit of luck, I stumbled into a profession where I am frequently thanked with fancy dinners, standing ovations, and long lines with hugs and handshakes. This encouragement from others adds joy to my life and a reminder that my work matters. Let me explain.