In This Episode:

• 4 Hospitality Owners join Mark on the show

• Favorite social media channels and why

• Tips from the pros

   

“I was quite naive when I walked into my business”

“you need to learn about websites”

“Utilize social media to a much greater extent”

More Mark:

The Hospitality Community

www.boostly.co.uk

In This Episode:

• Bed & Breakfast or Bust

• Having your own list of clients

“If all else failed I could reopen the B&B”

“No one's going to give you permission to do something, you've got to go for it”

“Every successful business has a customer list”

More Mark:

The Hospitality Community

www.boostly.co.uk

In This Episode

• What is Umi Digital?

• Why hospitality owners struggle

• Booking engines and selecting one for your business

“A lot of people try to attract a younger generation of travelers because the tend to be more resilient”

“Even if you're working with agencies, understanding what they are doing for you is really important”

“Each hotel has different skills in house”

“Don't pick technology based on what your competitors are doing”

More Mark:

The Hospitality Community

www.boostly.co.uk

In This Episode:

• Playing with digital marketing

• Influencers, and how to identify them

• Giving things away for free

• The two things holding hospitality owners back

“It's all about the relevant numbers”

“The more influence they have, the harder they are to get to”

“Don't be afraid to try new things”

More Mark:

The Hospitality Community

www.boostly.co.uk

In This Episode:

• Chris' Upgrade of the London property

• Lines of communication and who they are for

• Pros of listing on websites

• The two rates and why they help with bookings today

“That demographic still loves that very old fashioned way of booking”

“Email is still a very important part of any communication with any guest”

“Showing that you are more than just a property on a website is very important”

“You're not gonna get charged commission on extras you give them on the property”

“You've got to be vocal”

More Mark:

The Hospitality Community

www.boostly.co.uk/email

In this episode:

• Callum describes the growth of his business

• How owners can get more bookings and pay less commission by using social media

• Saving money on guided tours

• Why should a hospitality owner invest in virtual touring software?

• Reviewing and setting your prices, and dealing with booking websites

“I was looking at what other houses were doing and was quite staggered really”

“After they've booked, helping them plan how their going to do their stay has been brilliant”

“Make it look better if it doesn't look up to standard”

“Experiment and play around”

More Mark:

The Hospitality Community

www.boostly.co.uk/email