👉 Get a Free Revenue Review → https://www.freewyldfoundry.com/report Find out how much revenue you’re leaving on the table, risk-free.

What’s the real difference between a hectic host and a high-performing CEO in the short-term rental space?

In this episode, Kaye Putnam and Eric Moeller break down how successful STR leaders escape the daily grind and create real business freedom. You’ll learn why systems, energy management, and delegation aren't just buzzwords, they're essential tools for scaling without burning out.

Eric shares the behind-the-scenes of helping Troy (a client in Northern Michigan) go from 30 to over 100 listings, culminating in his first $1M revenue month. The secret? Getting out of the weeds, hiring elite operators, and focusing on high-leverage activities only the CEO can do.

Whether you're still handling pricing yourself or buried in customer service messages, this episode is a wake-up call. You’ll walk away with the mindset shifts and practical systems you need to step fully into your role as a strategic CEO.

💡 Topics covered:

• Signs you’re stuck in “reactive” mode
• How to run an “energy audit” on your weekly tasks
• Systems = freedom: why delegation is non-negotiable
• Why pricing your own listings is probably costing you six figures
• Real-world example: how Troy scaled from chaos to clarity (and 3x'd his revenue)
• How to use tools like ChatGPT to scale your SOPs

• Eric Moeller (Co-founder, Freewyld) → https://www.linkedin.com/in/ericdmoeller/
• Kaye Putnam → https://www.linkedin.com/in/kayeputnam/
• Freewyld Foundry (RPM Service) → https://www.freewyldfoundry.com/

00:00 – The Hectic Host vs. The Strategic CEO

02:48 – Understanding Reactivity in Business

05:35 – The Cost of Being in the Weeds

08:40 – Energy Management vs. Time Management

11:32 – The Importance of Delegation and Systems

14:11 – Troy's Success Story: A Case Study

19:52 – Key Strategies for Scaling Your Business

22:57 – The Role of Systems in Business Freedom

26:33 – Effective Delegation and Ownership

32:07 – Final Thoughts and Action Steps

Hosted on Acast. See acast.com/privacy for more information.

In this episode of Get Paid For Your Pad, Kaye Putnam (Head of Marketing at Freewyld) is joined by Eric Moeller (CEO of Freewyld and Freewyld Foundry) to break down how to make the most of STR conferences.

If you’ve ever left a conference wondering whether it was worth the time or cost, this is for you. Eric shares his “3 Conference Hacks” and explains how being intentional before and during an event can dramatically change the outcome.

You’ll hear:

• Why the hallways and cocktail hours are more valuable than the panels
• How Eric preps as an introvert (hint: start with a workout)
• What questions to ask that leave a lasting impression
• The Will Guidara story that changed how Eric shows up at events
• How to host your own meetup (and why it positions you as a connector)
• Why VRMA is still the one to watch—and what we’re teaching there

We also talk about:

• The upcoming VRMA Vegas workshop: “Pricing Power: How the Top STR Hosts Outpace the Market”
• What makes that session different (no fluff, just actionable results)
• A preview of Freewyld’s newest expansion plans—and how to connect if you're a property owner or investor

🎯 Mentioned in the Episode:

• Freewyld Foundry – Revenue Management for $1M+ STR Portfolios
• VRMA International Conference
• IMN Conference in Park City

🔥 Eric’s Go-To Networking Questions:

1. “What are you working on right now that excites you the most?”
2. “Is there any way I can support you?”

📍 If you’ll be at IMN in Park City or VRMA in Vegas—come say hi. Ask us the two questions above, and let’s connect.

Hosted on Acast. See acast.com/privacy for more information.

Get STR revenue management off your plate. Get a free Revenue Report to see if you're leaving money on the table: https://freewyldfoundry.com/get-started

In this episode of Get Paid For Your Pad, Jasper Ribbers sits down with Alex De Camp, founder of Great Stays in Detroit, Michigan. A former banker turned short-term rental operator, Alex shares his path from redeveloping properties in Detroit to managing a growing STR portfolio, with over 150 turns a month.

They dive into how Alex automated his operations, leveraged Freewyld Foundry's RPM service, and how early involvement in the LegendsX community shaped his journey.

You’ll hear how Alex’s experience inspired his next big move: opening a laundromat to vertically integrate laundry into his STR business, cutting costs, improving quality, and creating a more efficient turnover process.

The episode is packed with practical insights on SOPs, AI, team building, and scaling smart (not just fast).

Hosted on Acast. See acast.com/privacy for more information.

🎯 Want to scale your short-term rental business without chaos?

Apply for a free Revenue Review at FreewyldFoundry.com/get-started and discover where you can unlock serious growth.

In this episode of Get Paid for Your Pad, Kaye Putnam and Eric Moeller unpack the often-overlooked engine behind every thriving STR brand: operational excellence.

They explore how the best short-term rental operators use systems, processes, documentation, and technology to deliver consistent guest experiences, reduce stress, and scale with confidence. From tools like Breezeway to lessons learned from high-stakes industries like aviation and healthcare, this is a tactical conversation grounded in real-world experience.

Whether you're managing five properties or fifty, operational excellence is how you create reliability, elevate hospitality, and free yourself from day-to-day firefighting.

Keywords: operational excellence, short-term rentals, hospitality, systems, processes, guest experience, technology, tools, documentation, growth

🕐 Episode Chapters

00:00 – Introduction to Operational Excellence

02:47 – Understanding Operational Excellence

05:30 – Tools and Technology for Operations

08:19 – Learning from High-Stakes Industries

11:16 – Building Systems for Success

14:07 – Documenting Processes Effectively

16:37 – The Impact of Operational Excellence

19:29 – Resources for Improvement

22:19 – Community and Mastermind Benefits

25:03 – Looking Ahead: Unreasonable Hospitality

🎧 Listen now and start building the systems that will support your next stage of growth.

FreewyldFoundry.com/get-started

Hosted on Acast. See acast.com/privacy for more information.

Want to turn your STR portfolio into a revenue machine? Apply for a free Revenue Review → https://www.freewyldfoundry.com/get-started

In this episode, Kaye Putnam joins Freewyld co-founder Eric Moeller for a candid conversation on what really drives long-term success in short-term rentals. Spoiler: it’s not just your pricing tool.

They break down the four non-negotiables every elite STR operator needs to master:

• Brand and Product
• Unreasonable Hospitality
• Revenue Mastery
• Operational Excellence

Using the Freewyld brand as a case study, they explore how these pillars work together to create a differentiated guest experience, improve profitability, and scale with confidence.

Whether you're managing 15+ units or just thinking bigger, this episode delivers clarity, strategy, and inspiration for growing a hospitality-first, brand-driven STR business.

short-term rental, STR success, hospitality, brand strategy, unreasonable hospitality, revenue mastery, operational excellence, FreeWild, guest experience, property management

00:00 – Intro: Why the STR game has changed

02:37 – The Four Non-Negotiables of STR

05:29 – Brand & Product: Where it all starts

08:35 – Unreasonable Hospitality: The FreeWild secret

11:17 – Revenue Mastery: Smarter pricing, better profit

14:12 – Operational Excellence: Your brand depends on it

16:53 – Building a STR Brand: Lessons from FreeWild

19:52 – Creating Emotional Guest Connections

22:51 – Wrap-Up: Applying the 4 non-negotiables

Hosted on Acast. See acast.com/privacy for more information.

🎧 Ready to grow faster with fewer missteps? Join the Foundry Mastermind → freewyldfoundry.com/foundry-mastermind

If you’re scaling a short-term rental business, this is your room.

In this episode, Kaye Putnam and Eric Moeller unpack the real power behind mastermind groups for entrepreneurs - why they work, what makes them fail, and how to get the most out of them. They break down the mindset and structure that drive true transformation inside the right group.

You'll learn:

• Why perspective and community are non-negotiable for growth
• What to look for (and avoid) when joining or building a mastermind
• How the Foundry Mastermind is helping STR hosts solve real business challenges in real time

Whether you’re new to masterminds or ready to level up into an industry-specific group, this conversation will help you find the support, strategy, and collaboration you need to thrive.

Mentioned:

Foundry Mastermind →freewyldfoundry.com/foundry-mastermind

Keywords: masterminds, entrepreneurship, community, collaboration, networking, personal growth, business challenges, peer support, Foundry Mastermind, short-term rentals

Chapters

00:00 The Power of Masterminds

02:58 Defining Masterminds

06:02 Creating and Joining Masterminds

08:48 Maximizing Value in Masterminds

12:05 Finding the Right Mastermind

15:06 Introducing the Foundry Mastermind

18:05 The Evolution of Masterminds

21:05 Continuous Growth Through Masterminds

Hosted on Acast. See acast.com/privacy for more information.

Take your revenue seriously—or risk falling behind. Get a free Revenue Report analysis of your current pricing strategy (for $1M+ STR hosts): https://freewyldfoundry.com/get-started

In this episode, Kaye Putnam and Eric Moeller dive deep into one of the most overlooked growth levers in short-term rental businesses: revenue management. Whether you're operating a few units or managing a large portfolio, understanding how to optimize your pricing strategy can make or break your profitability.

They break down the most common mistakes hosts make—like set-it-and-forget-it pricing—and explore the benefits of dynamic pricing tools, in-house experts, and third-party revenue optimization services. This is a must-listen if you're serious about growing your STR business with a CEO mindset.

🎯 Key Takeaways:

• Revenue management is critical for profitability in the STR industry.
• Most hosts unknowingly leave money on the table.
• Tools alone aren't enough—strategy is key.
• Hosts must assess their current capabilities and options: Learn and lead revenue strategy themselves, Hire internally, or Partner with experts
• A daily focus on pricing decisions drives business growth.
• The most successful operators treat revenue management as a core business function.

⏱ Episode Chapters:

00:00 – Introduction to Revenue Management

05:07 – Identifying Revenue Management Gaps

11:42 – Strategies for Maximizing Revenue

21:10 – Choosing the Right Revenue Management Approach

27:39 – Conclusion and Future Insights

Keywords: revenue management, short-term rentals, pricing strategy, dynamic pricing, hospitality, business growth, Freewyld, property management, revenue optimization, CEO mindset

Hosted on Acast. See acast.com/privacy for more information.

🎧 Join Our Investor List: https://freewyld.com/invest-in-freewyld/

Get early access to property acquisition opportunities, behind-the-scenes updates, and insights into how we’re crafting a hospitality brand with soul.

In this episode, Kaye Putnam and Eric Moeller pull back the curtain on the emotional and strategic journey behind Freewyld’s latest real estate acquisition. From the excitement of discovering a promising property to the challenges of staying true to the Freewyld brand identity, they share raw insights and hard-earned lessons.

You’ll hear how the team balanced investor relations, cash flow planning, and renovation realities—while staying focused on building a hospitality brand designed to stand the test of time. This is a candid look at entrepreneurship, the importance of market fit, and the grit it takes to build a legacy business in the property acquisition space.

Whether you're an aspiring real estate investor, a hospitality brand builder, or simply someone who appreciates the emotional side of business, this episode is for you.

⏱ Episode Chapters

00:00 – Introduction to Freewyld's Journey

02:58 – The Search for the Perfect Property

06:13 – Emotional Roller Coaster of Property Acquisition

08:59 – Brand Identity and Market Fit

11:47 – Highs and Lows of the Acquisition Process

17:47 – Navigating Challenges and Investor Relations

29:52 – Lessons Learned and Future Focus

Keywords: Freewyld, property acquisition, hospitality, brand identity, investor relations, emotional journey, business lessons, market fit, real estate, entrepreneurship

Hosted on Acast. See acast.com/privacy for more information.

🎧 Start here: Get your custom Revenue Report

In this behind-the-scenes episode, Kaye Putnam and Eric Moeller reflect on the unexpected rise of Freewyld, our design-forward cabin brand rooted in Idyllwild, California, and built to help guests disconnect from tech and reconnect to what matters.

From humble beginnings to building Wyldwood Park, they share the lessons, pivots, and breakthroughs that helped Freewyld evolve from an idea into one of the most-loved short-term rental stays in SoCal. You’ll hear how “Unreasonable Hospitality” became a core operating value, why revenue management is a growth lever most hosts overlook, and what’s next, including the relaunch of The Foundry, their mastermind for hospitality operators looking to scale with excellence.

This episode is packed with insights for anyone in the hospitality, STR, or real estate investment world looking to create unforgettable guest experiences—and stronger revenue along the way.

Mentioned in this episode:

• Freewyld Cabins
• @stayfreewyld on Instagram
• Connect with Eric on LinkedIn
• Follow Eric on Instagram

Chapters & Timestamps

00:00 – Introduction to Freewyld and Idyllwild

02:45 – Building the Freewyld Brand

06:01 – Creating the Wyldwood Park Experience

08:48 – Unreasonable Hospitality in Operations

11:46 – Improving Guest Experience and Communication

14:57 – Revenue Management and RPM Launch

18:10 – Scaling Freewyld and Future Plans

21:06 – The Foundry Mastermind Relaunch

Keywords: Freewyld, Idyllwild, Wyldwood Park, short-term rentals, hospitality, guest experience, revenue management, operational excellence, boutique travel, Freewyld Foundry, STR marketing, community building, The Foundry mastermind, Wyld Mode.

Hosted on Acast. See acast.com/privacy for more information.

Want to know if you’re leaving money on the table?

Get your free Revenue Report from our expert team—see what’s working, what’s not, and how much more your STR business could be making:

👉 https://www.freewyldfoundry.com/get-started/

In this episode of Get Paid for Your Pad, host Jasper Ribbers interviews Alisha Nelson, co-founder of Nestaide, a standout property management company based in Whistler, Canada.

Alisha shares how she launched her short-term rental business during maternity leave and scaled it into one of Whistler’s top-performing Airbnbs. From forming a powerful business partnership to navigating the challenges of seasonal property management, Alisha offers practical insights for both new and established short-term rental (STR) operators.

You’ll get a behind-the-scenes look at how NestAid approaches revenue management, builds strong teams, and manages owner expectations during market shifts. Plus, Alisha breaks down key market trends, what made this winter season different, and why authenticity is their secret weapon.

If you're in the short-term rental game, especially in seasonal markets, this episode is packed with value.

Stay with Nestaide and use coupon code GETPAID15 to take 15% off!

00:00 – Introduction to Alisha Nelson and Nestaide

02:48 – Alisha’s leap into property management during maternity leave

05:59 – Why a strong business partnership is non-negotiable

09:03 – Insights from the 2024 winter season in Whistler

11:59 – Market shifts, shorter booking windows, and rate drops

14:59 – Hiring, leadership, and building a reliable team

17:59 – Managing seasonal operations and turnover schedules

21:14 – What new property managers need to hear

24:07 – Alisha’s closing thoughts and what’s next for Nestaide

Hosted on Acast. See acast.com/privacy for more information.