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Can Culture Make or Break Your Pharmacy?

In this episode of The Bottom Line Pharmacy Podcast, Scotty Sykes, CPA, CFP® and Bonnie Bond, CPA sit down with Chris Cornelison, CEO of Solutions Rx, Best-Selling Author of the Book 'Super Culture' and Keynote Speaker to explore the one competitive advantage every pharmacy owner can fully control: Culture.

This episodes discusses:

• Creating clarity and direction through written goals
• Navigating accountability and removing bad apples the right way
• Praising what you want repeated and building a sustainable culture
• The role of emotional intelligence and daily huddles in team dynamics

If you’re ready to shift your culture and unlock your team’s potential, this is the episode for you.

More About Our Guest:

Chris Cornelison is a dynamic keynote speaker, entrepreneur, business strategist, consultant, and leadership expert. 

Known for creating high-performing teams and positive cultures, his keynotes on leadership and business provide practical tools to drive real growth. Chris is committed to making a difference in both business and life.

Learn more about Chris, Super Culture and Solutions Rx:

Chris Cornelison LinkedIn

Chris Cornelison Website

Solutions Rx Website

Solutions Rx Facebook

Solutions Rx Instagram

Solutions Rx LinkedIn

Solutions Rx YouTube

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Check out all our social media:

Facebook

Twitter

LinkedIn

Scotty Sykes – CPA, CFP LinkedIn

Scotty Sykes – CPA, CFP Twitter

More resources on this topic:

Master The Margin

Clip - How Supplements Can Grow Your Bottom Line

Podcast - Finding, Hiring, and Keeping the Best in Pharmacy

Podcast - AtriumX Review

Super Culture Templates

Super Culture Book

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Is Your Pharmacy Prepared for a Cyberattack?

In this episode of The Bottom Line Pharmacy Podcast, Scotty Sykes, CPA, CFP and Austin Murray sit down with Trenton Thiede, President of PAAS National, to unpack the rising cybersecurity threats facing independent pharmacies and what owners must do to stay compliant and protected.

We dive into everything from:

• HIPAA compliance updates
• AI risks, multi-factor authentication, and risk assessments
• The growing pressure of PBM audits and the need for strong advocacy

Click here for the transcript

More About Our Guest:

Trenton Thiede is the President of PAAS National (Pharmacy Audit Assistance Service).

Trenton started his journey working at Shopko, a community pharmacy, in 1999 for 15 years, holding positions as Pharmacy Manager and Regional Pharmacy Supervisor while completing his PharmD from UW-Madison and MBA from UW-Oshkosh.

In 2013, Trenton took over Shopko’s Long-Term Care division and helped divest it to KPH HealthCare (Kinney Drugs/HealthDirect).

There, he helped grow their business throughout the Midwest, eventually servicing 20,000 beds in just under four years. In 2018, Trenton joined PAAS and oversees the daily operations as President.

With his operations experience, Trent knows what’s involved, and at stake, with pharmacy audits; taking pride in helping independent pharmacies win against ruthless PBMs.

Learn more about Trenton and PAAS National:

Trenton Thiede LinkedIn

PAAS National Website

PAAS National Facebook

PAAS National Twitter (X)

PAAS National LinkedIn

Stay up to date on new episodes by liking and subscribing!

Check out all our social media:

Facebook

Twitter

LinkedIn

Scotty Sykes – CPA, CFP LinkedIn

Scotty Sykes – CPA, CFP Twitter

More resources on this topic:

Podcast – Fraud, Waste, and Abuse Audit Updates

Podcast – Pharmacy Audit Master Class: Strategies for Audit Success

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Schedule an Rx Assessment

Pill bottles don’t talk...but what if they could? Now you can know exactly how (and when) patients take their meds.

That’s the power of Remote Therapeutic Monitoring!

And on this week’s episode of The Bottom Line Pharmacy Podcast, we're diving into the mechanics of Remote Therapeutic Monitoring.

Bonnie Bond, CPA, and Austin Murray sit down with Jen Whalen, Director of Clinical Operations at MedSense, and Matt Gilbert, VP of Business Transformation at RxSafe/Eyecon to explore:

- Remote Therapeutic Monitoring as a New, Billable Revenue Stream
- How real-time adherence tracking works with any packaging
- Long-term Care Layering and How MedSense Fits right in
- Reducing Workload While Increasing Patient Insight

Join the discussion with us!

Click here for the transcript.

Stay connected with Medsense and RxSafe:

Jennifer Whalen LinkedIn

Matthew Gilbert LinkedIn

Medsense Website

Medsense LinkedIn

RxSafe Website

RxSafe LinkedIn

RxSafe Instagram

RxSafe YouTube

Stay connected with us:  

Facebook

Twitter (X)

LinkedIn 

Instagram

Scotty Sykes – CPA, CFP LinkedIn 

Scotty Sykes – CPA, CFP Twitter 

More resources on this topic:

Podcast | Driving Independent Pharmacy Profitability in 2025

Podcast | Transforming Your Pharmacy: Supplements, Strip Packaging, and PBM Reform

Podcast | Tradeshow Series: AtriumX, Telehealth, Functional Medicine

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Schedule an Rx Assessment

Cracking the 340B code can feel like climbing Mt. Everest…but done right, it can be an absolute game-changer for independent pharmacies. 

That’s what this week’s episode of The Bottom Line Pharmacy Podcast is all about! 

Scotty Sykes, CPA, CFP® and Kathy Blanchard team up with Draven Tell, Lead Analyst at Secure340B to break down:  

- Low Hanging Fruits With 340B Programs 
- Why Accumulators Matter and Their Impact on Your Bottom Line 
- How state legislation is pushing back against manufacturer restrictions 

Join the discussion with us!

Click here for the transcript.

Stay connected with Draven Tell and Secure340B:

Draven Tell LinkedIn

Secure 340B Website

Secure 340B Facebook

Secure 340B Twitter (X)

Secure 340B LinkedIn

Secure340B Instagram

Stay connected with us:  

Facebook

Twitter (X)

LinkedIn 

Instagram

Scotty Sykes – CPA, CFP LinkedIn 

Scotty Sykes – CPA, CFP Twitter 

More resources on this topic:

Podcast | Overcoming Challenges with 340B Contracts

Podcast | Understanding 340B Contracts and Maximizing Your Pharmacy’s Benefits

Clip | The Impact of DIR Fees on 340B Pharmacies

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Are you shipping GLPs and other compounded medications out of state? You may have a tax compliance issue.  

From constant GLP changes to multi-state taxes, we’re coming to you post-APC Owner’s Summit to bring you the 411 on the compounding world! 

In this episode of The Bottom Line Pharmacy Podcast, Scotty Sykes, CPA, CFP® and Austin Murray share key insights from the APC Summit. 

Tune in to learn more about: 

• The growing role of wellness in patient care 
• Navigating multi-state tax complexities and IRS modernization 
• What the expiration of the Tax Cuts and Jobs Act could mean for you 

Stay up to date on new episodes by liking and subscribing! 

Click here for the transcript

Stay connected with us:  

Facebook

Twitter (X)

LinkedIn

Instagram 

Scotty Sykes – CPA, CFP LinkedIn 

Scotty Sykes – CPA, CFP Twitter 

More resources about this topic:

Podcast – Compounding Comeback 

Podcast – Navigating GLP-1 Growth 

Podcast – Driving Independent Pharmacy Profitability in 2025 

Send us a text

Schedule An Rx Assessment 

Check Out Master The Margin 

Growth Mode…Activated! ✅ 

From the show floor at the inaugural AtriumX conference, Sykes & Company Leaders Scotty Sykes, CPA, CFP and Austin Murray caught up with Todd Eury, Owner and Founder of RxPR and Pharmacy Podcast Network. 

On this special bonus episode of the Bottom Line Pharmacy Podcast we touch on: 

• Diversifying Revenue in Your Pharmacy 
• Expanding Your Long-Term Care Base  
• Real - Practical Marketing Strategies  
• And Much More 

Stay up to date on new episodes by liking and subscribing! 

Click here for the transcript

Stay connected with us:  

Facebook 

Twitter (X) 

LinkedIn 

Instagram

Scotty Sykes – CPA, CFP LinkedIn 

Scotty Sykes – CPA, CFP Twitter 

More resources about this topic:  

Podcast – AtriumX Recap 

Podcast – Embracing Long-term Care at Home Ownership 

Podcast – Long-term Care at Home Franchise 

Podcast – Getting Into Long-term Care at Home Ownership 

Send us a text

Check out the full episode on our Master The Margin SubStack

Looking to take your pharmacy to the next level? Schedule an Rx Assessment

Thinking of expanding into functional medicine, telemedicine, or cash-based care models? We’ve got all of that and more in this episode!  

In this episode of the Bottom Line Pharmacy Podcast, we’re giving you the most impactful takeaways from our recent appearance at the inaugural AtriumX show in Orlando Florida!   

Scotty Sykes, CPA, CFP dives into: 

• The rise of telemedicine 
• Latest developments in 503B compounding 
• The growing relevance of functional medicine and cash-based models 
• And of course, the accounting and tax implications of these innovative areas  

Tune in to this episode packed with actionable insights to help you adapt and thrive in a rapidly changing landscape. 

Stay up to date on new episodes by liking and subscribing! 

Click here for the transcript

Stay connected with us:  

Facebook

Twitter (X)

LinkedIn 

Instagram 

Scotty Sykes – CPA, CFP LinkedIn 

Scotty Sykes – CPA, CFP Twitter 

More resources about this topic:  

Podcast – Infrastructure, Strategic Marketing, and Relationships 

Podcast – Driving Independent Pharmacy Profitability in 2025 

Podcast – Functional Medicine and Weight Loss Programs 

Send us a text

Turning a struggling pharmacy around...it takes strategy, infrastructure, and most importantly, strong 👏 relationships 👏

That’s the focus for this week’s episode of The Bottom Line Pharmacy Podcast!

This week, Scotty Sykes, CPA, CFP® and Bonnie Bond, CPA sit down with Dr. Justin Clark, PharmD, RPh, BCSCP, and Owner of Val Vista Pharmacy in Arizona, to discuss:

• Journey from pharmacist to pharmacy owner
• The role of infrastructure and strategic marketing
• Turning a struggling pharmacy into a compounding success
• The importance of customer service and communication in building trust

Looking to take your compounding pharmacy to the next level? Schedule an Rx Assessment with us.

Stay up to date on new episodes by liking and subscribing!

Read and follow along with this episode at the transcript.

Stay connected with Dr. Justin Clark, PharmD, and Val Vista Pharmacy:

Dr, Justin Clark, PharmD LinkedIn

Val Vista Pharmacy Website

Val Vista Pharmacy Facebook

Stay connected with us:  

Facebook

Twitter (X)

LinkedIn

Instagram

Scotty Sykes – CPA, CFP LinkedIn

Scotty Sykes – CPA, CFP Twitter

Bonnie Bond – CPA LinkedIn

Bonnie Bond – CPA Twitter

More resources about this topic:  

Podcast – Making Data Work for Your Pharmacy

Podcast – Compounding Success: Navigating GLP-1 Growth, Compliance and Quality Featuring Dr. Kevin Borg, PharmD

Podcast – Driving Independent Pharmacy Profitability in 2025

Podcast – Pharmacy Insights – 2025 Tax Changes, Master The Margin, and Industry Changes

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And out came the tax changes!

In this episode of The Bottom Line Pharmacy Podcast, we’re taking a step away from our guest interviews to bring you some start of 2025 updates.

Scotty Sykes, CPA, CFP and Bonnie Bond, CPA discuss:

• 2025 tax changes 
• The launch of Master The Margin
• Tax season best practices for independent pharmacies
• And more!

Stay up to date on new episodes by liking and subscribing.

Want to read and follow along with this episode? Click here for the transcript.

Stay connected with us:

Facebook
Twitter (X)
LinkedIn
Instagram
Scotty Sykes – CPA, CFP LinkedIn
Scotty Sykes – CPA, CFP Twitter
Bonnie Bond – CPA LinkedIn
Bonnie Bond – CPA Twitter 

More resources about this topic:  

Podcast | Master The Margin | Tax Reform Update 

Podcast | Pharmacy Insights: PBM Updates, Tax Tips, and Thanksgiving 

Blog | Maximize Pharmacy State and Local Deductions (SALT) 

Blog | Tax-Smart Depreciation on Pharmacy Buildings and Equipment 

Send us a text

Looking at getting into compounding? Don’t just dabble in it, go all in.

That’s the theme of this week’s episode of The Bottom Line Pharmacy Podcast!

Scotty Sykes, CPA, CFP and Marketing guru Austin Murray of Sykes & Company, P.A. sat down with Dr. Kevin Borg PharmD, America’s Pharmacist and owner of Potters House Apothecary and Prescott Compounding Pharmacy to discuss:

• The rise of GLP-1 compounding
• Challenges faced with regulatory compliance
• Importance of quality and accounting in pharmacy operations

Stay up to date on new episodes by liking and subscribing!

Click below for the transcript:  

(insert transcript link) 

More about our guest:  

Dr. Kevin Borg, PharmD, FIACP, FACA, earned his doctorate in pharmacy at Midwestern University College of Pharmacy – Glendale, Arizona in 2001. As a pharmacy student, he was a member of the Rho Chi Honor Society and received many awards, including the Pfizer Outstanding Leadership Award and the Roche Pharmacy Communications Award. As an alumnus, Kevin was presented with the prestigious Littlejohn Award by Midwestern University, which honors the values of service, caring, and commitment to the industry. Dr. Borg started his career in retail pharmacy and later became the founding pharmacist-in-charge for a mail-order pharmacy specializing in the care of injured workers.

In April of 2009, he realized his lifetime goal and opened Potter’s House Apothecary in Peoria, Arizona, as President and CEO. This PCAB accredited compounding–only pharmacy business model has allowed Kevin to pursue his passion of assisting patients who present unique treatment needs. In April of 2021, Kevin purchased Prescott Compounding Pharmacy in Prescott, Arizona. He relocated the pharmacy and built another state-of-the-art compounding facility to meet current industry regulations and better serve the needs of the community.

In 2014, Potter’s House Apothecary was recognized for three local business awards, including the ASU W.P. Carey School of Business Spirit of Enterprise for Excellence in Entrepreneurship as a finalist. Phoenix Business Journal recognized Potter’s House Apothecary as one of the Top 10 Best Places to Work for Small Businesses and as one of the Top 15 Fastest Growing Businesses in Arizona. Potter’s House Apothecary also serves as a teaching pharmacy by precepting interns on a monthly basis to further the art and profession of compounding. The level of personal and community satisfaction can only be described as phenomenal!

Stay connected with Dr. Kevin Borg, PharmD:

Kevin Borg LinkedIn

Potters House Apothecary Website

Prescott Compounding Pharmacy Website

Potters House Apothecary Instagram

Potters House Apothecary LinkedIn

Stay connected with us:

Facebook
Twitter (X)
LinkedIn
Instagram

More resources about this topic:

Podcast – Driving Independent Pharmacy Profitability in 2025

Podcast – Legal Updates Impa