The Bottom Line Pharmacy Podcast: Sykes & Company, P.A.

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Is your pharmacy getting paid what it’s supposed to be getting paid? Make reconciliation your superpower! 

In this episode of The Bottom Line Pharmacy Podcast, Scotty Sykes, CPA, CFP® and Bonnie Bond, CPA sit down with Vanessa Luu, Supervisor of Reconciliation at EnlivenHealth® to discuss all things reconciliation, including:  

• The importance of having a robust reconciliation process in the pharmacy industry. 
• Common issues pharmacies face, such as delayed payments and administrative errors. 
• The benefits of using reconciliation services and tools to streamline financial management. 
• Tax implications of reconciliation 

Join the discussion with us! 

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Click here for the transcript

More about our guest:  

Vanessa’s pharmacy journey began in 2010, blending experience in retail, reconciliation, and sales. Starting as a cashier at Walgreens, Vanessa worked up to management before moving into pharmacy finance at EnlivenHealth®, supporting reconciliation customers directly. Vanessa transitioned to sales, helping pharmacies find the best solutions while strengthening their skills in customer relations and industry insight. Now, as a Supervisor in the Reconciliation Department, Vanessa continues to help customers manage their financial operations with our reconciliation product. 

Want to learn more about Vanessa and EnlivenHealth®? Click below to check them out!  

Vanessa Luu LinkedIn: https://www.linkedin.com/in/vanessa-luu-bb8844229/ 

EnlivenHealth® LinkedIn: https://www.linkedin.com/company/enlivenhealth/ 

EnlivenHealth® Website: https://enlivenhealth.co/ 

EnlivenHealth® Facebook: https://www.facebook.com/EnlivenHealthCo 

EnlivenHealth® Twitter (X): https://x.com/EnlivenHealthCo 

Stay connected with us on social media:  

Facebook 

Twitter 

LinkedIn

Scotty Sykes – CPA, CFP LinkedIn 

Scotty Sykes – CPA, CFP Twitter 

Bonnie Bond – CPA LinkedIn 

Bonnie Bond – CPA Twitter 

More resources about this topic:  

Podcast – This is Why You Don’t Fill and Pray 

Webinar – Cents and Sensibility 

Podcast – Tax Reform Update: 2025 Changes to the Tax Cuts and Jobs Act 

Video – Optimize Your Pharmacy’s Third-Party Reconciliation 

Video – The Most Important Accounts Receivables in a Pharmacy 

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Think you’re ready to buy or sell your pharmacy? You’ll want to tune in to this episode. 

In this episode of The Bottom Line Pharmacy podcast, (tag) Scotty Sykes, CPA, CFP and Bonnie Bond, CPA welcome Alfonso Zambrano, Esq. Partner at (tag) Brown and Fortunato, to discuss:  

• The current state of mergers and acquisitions (M&A) in the pharmacy industry. 
• Insights into the legal aspects of buying and selling pharmacies. 
• Impact of recent industry challenges on M&A activity.
• And much more!

Stay up to date on new episodes by liking and subscribing!  

Click here to learn more about our podcast team and previous episodes.  

Want to read and follow along with this episode? Click here for the transcript:  

(insert transcript link) 

More about our guest:

Alfonso Zambrano is a shareholder and director at Brown & Fortunato with a broad corporate practice emphasizing on mergers and acquisitions, corporate finance, business start-ups, real estate transactions and corporate governance. Alfonso has served as the principal legal advisor on numerous transactions in various industries to help clients achieve their goals and implement their business strategies.

Alfonso represents purchasers and sellers of domestic and multinational businesses in complex public and private mergers, stock and asset acquisitions and divestitures, joint ventures, strategic alliances, venture capital and other private equity investments, financings, recapitalizations and reorganizations. Alfonso has represented clients in a broad range of industries, including energy, technology, and financial services companies with a particular emphasis in the healthcare industry.

Alfonso is a member of the State Bar of Texas, the State Bar of New York, and the Amarillo Area Bar Association. He is also an active board member of the Amarillo Museum of Art, and the Harrington Regional Medical Center. He is currently serving as President of the Amarillo Local Government Corporation. In recognition of his community service, Alfonso received the Amarillo Chamber of Commerce Top 20 under 40 Award in 2019.

 
Stay connected with Alfonso and Brown & Fortunato: 

Alfonso Zambrano LinkedIn 

Brown & Fortunato Website 

Brown & Fortunato Facebook 

Brown & Fortunato LinkedIn 

Check out all of our social media:  

Sykes & Company P.A.:  

Facebook
Twitter (X)
LinkedIn
Instagram 
 

CPA’s: 

Scotty Sykes – CPA, CFP LinkedIn 

Scotty Sykes – CPA, CFP Twitter 

Bonnie Bond – CPA LinkedIn 

Bonnie Bond – CPA Twitter 

More resources about this topic:  

Podcast – The Pharmacy Ownership Podcast 

Podcast – What Is Due Diligence 

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Questions about robotics and tax planning? Don’t miss this episode of The Bottom Line Pharmacy Podcast!

Join Scotty Sykes, CPA, CFP and Bonnie Bond, CPA as they sit down with Darin Gleason, National Sales Director for Retail Pharmacies at ScriptPro to discuss:

• Impact of tax changes on pharmacies and bonus depreciation
• Managing costs and improving efficiency in your pharmacy
• Maximizing tax savings by implementing robotics

Stay up to date on new episodes by liking and subscribing!

Read and follow along with this episode at the show transcript:

More about our guest:

Darin Gleason is the National Sales Director for Retail and Chains with ScriptPro. He has 17 years of experience working with independent pharmacies and automation. In his 17 years of work with independent pharmacies, Darin has seen many changes including changes in Medicare Part D reimbursements, COVID, and DIR fees.

ScriptPro is a pharmacy automation system that is built and installed to the custom specs of the pharmacy.

Follow Darin Gleason and ScriptPro:  

Darin Gleason LinkedIn

ScriptPro Website 

ScriptPro Facebook  

ScriptPro Twitter (X) 

ScriptPro LinkedIn 

ScriptPro YouTube  

Check out all of our social media:  

Sykes & Company, P.A. Facebook

Sykes & Company, P.A. Twitter

Sykes & Company, P.A. LinkedIn

Sykes & Company, P.A. Instagram

Scotty Sykes – CPA, CFP LinkedIn

Scotty Sykes – CPA, CFP Twitter  

Bonnie Bond – CPA LinkedIn 

Bonnie Bond – CPA Twitter
 

More resources about this topic:  

Podcast – The Hidden Cost of Not Automating 

Blog - Improving Profitability and Customer Service Levels Through AI 

Blog – Three Tips to Manage Payroll Expenses 

Blog – 5 Ways to Diversify Services in Your Pharmacy 

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In 2017, the first major tax reform in over 30 years passed and it had a tremendous impact on independent pharmacies.

Now, with the 2024 election right around the corner, many of these items could see a change!

In this episode of Master The Margin, we're taking a step back from exploring the Balance Sheet and diving into an urgent update on the Tax Cuts and Jobs Act. 

Scotty Sykes goes over:

• What's in the Tax Cuts and Jobs Act.
• Updates to Tax Items That Affect Independent Pharmacies.
• Election Impacts and Changes You Can Expect in 2025 tax reform.

Did you like this episode? Stay up to date on new episodes by liking and subscribing!

Read and follow along with this episode at the show transcript

Stay connected with us on social media:

Facebook

Twitter (X)

LinkedIn

Instagram

YouTube

Scotty Sykes – CPA, CFP LinkedIn

Scotty Sykes – CPA, CFP Twitter

More resources on this topic:

Need help understanding your tax returns? Think you're paying too much in tax? Schedule an Rx Assessment with us 

Webinar - Tax Cuts and Jobs Act of 2017: Pharmacy Impact and §199A 

Blog – Tax-smart Depreciation on Pharmacy Buildings and Equipment 

Blog – Maximize Pharmacy State and Local Tax Deductions (SALT) 

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Navigate pharmacy audits in this masterclass! 

In this episode of The Bottom Line Pharmacy Podcast, Scotty Sykes, CPA, CFP and Bonnie Bond, CPA sit down with Trenton Thiede, President of PAAS National to discuss all things Pharmacy Audits including: 

• Best practices for copay collection 
• Current trends and tactics in PBM audits 
• Proactive strategies that reduce audit risks 

Join the discussion with us!

Stay up to date on new episodes by liking and subscribing 

Want to read and follow along with this episode? Click here for the transcript:  

More about our guest:  

Trenton Thiede is the President of PAAS National (Pharmacy Audit Assistance Service).

Trenton started his journey working at Shopko, a community pharmacy, in 1999 for15 years, holding positions as Pharmacy Manager and Regional Pharmacy Supervisor while completing his PharmD from UW-Madison and MBA from UW-Oshkosh.

In 2013, Trenton took over Shopko’s Long-Term Care division and helped divest it to KPH HealthCare (Kinney Drugs/HealthDirect). There, he helped grow their business throughout the Midwest, eventually servicing 20,000 beds in just under four years.

In 2018, Trenton joined PAAS and oversees the daily operations as President. With his operations experience, Trent knows what’s involved, and at stake, with pharmacy audits; taking pride in helping independent pharmacies win against ruthless PBMs.

Learn more about Trenton and PAAS National:

Trenton Thiede LinkedIn

PAAS National Website

PAAS National Facebook

PAAS National Twitter (X)

PAAS National LinkedIn

Stay up to date on new episodes by liking and subscribing!

Stay connected with us on social media:

Facebook

Twitter

LinkedIn

Scotty Sykes – CPA, CFP LinkedIn

Scotty Sykes – CPA, CFP Twitter

Bonnie Bond – CPA LinkedIn

Bonnie Bond – CPA Twitter
 

More resources on this topic:

Podcast – Fraud, Waste, and Abuse Audit Updates

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Capital Lease vs. Operating Lease 101: What’s the difference and how does it impact your pharmacy?

In this episode of Master The Margin, Scotty Sykes, CPA, CFP and Kathy Blanchard, Senior Pharmacy Accountant take a deep dive into:

• The key differences between capital leases and operating leases 
• Why most equipment leases in pharmacies are capital leases 
• Best practices for evaluating your financing options 

Stay up to date on new episodes by liking and subscribing! 

Read and follow along with this episode at the show transcript.

Stay connected with us on social media:

Sykes & Company P.A.:  

Facebook 

Twitter (X) 

LinkedIn 

Instagram 

YouTube

Hosts 

Scotty Sykes – CPA, CFP LinkedIn 

Scotty Sykes – CPA, CFP Twitter 

More resources about this topic:

Podcast – Master The Margin: Fixed Assets 101

Blog – Tax-smart Depreciation on Pharmacy Buildings and Equipment

Video – The Right Way to Depreciate Pharmacy Equipment

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Curious about your cash flow in the midst of chain closures? Schedule an Rx Assessment with us 

With Walgreens planning to close 25% of its locations over the next 3 years, many independent pharmacies will face significant cash flow challenges from underwater scripts leaving and then coming back to new scripts transferring.  

In this episode of The Bottom Line Pharmacy Podcast, Scotty Sykes, CPA, CFP and Bonnie Bond, CPA join Greco De Valencia Y Sanchez as they explore:  

• Navigating cash flow challenges from chain closures 
• New challenges in the buying and selling process 
• Buy-ins and partial buy-ins ownership options 

Join the discussion with us! 

Did you like this episode? Stay up to date on new episodes by liking and subscribing!

Want to read and follow along with this episode? Click here for the transcript 

Stay connected with Greco and Live Oak Bank:  

Greco’s LinkedIn 

Sign Up for the Express Loan 

Live Oak Bank Twitter (X) 

Live Oak Bank Facebook 

Live Oak Bank Instagram  

Live Oak Bank LinkedIn 

Live Oak Bank Website  

Live Oak Bank YouTube 

Stay connected with us:

Facebook
Twitter (X)
LinkedIn
Instagram 

Scotty Sykes – CPA, CFP LinkedIn 

Scotty Sykes – CPA, CFP Twitter 

Bonnie Bond – CPA LinkedIn 

Bonnie Bond – CPA Twitter 

More resources about this topic:  

Blog – Pharmacy Lending: The Inside Scoop  

Blog – Expanding Your Pharmacy Business Market Share 

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Fixed Assets...what are they and what are the best practices you need to implement in your pharmacy?  

In this episode of Master The Margin, Scotty Sykes, CPA, CFP® and Kathy Blanchard, Senior Pharmacy Accountant dive into the essentials of fixed assets.  

Tune in to learn more about: 

• Significance of planning and tax strategies 
• The importance of correctly classifying fixed assets 
• Best practices for managing and reviewing your fixed asset schedule 

Unsure if the assets in your pharmacy are categorized correctly? Is your pharmacy following the best practices when it comes to depreciation schedules? Schedule an Rx Assessment with us to find out!

Did you like this episode? Stay up to date on new episodes by liking and subscribing! 

Read and follow along with this episode at the show transcript 

Stay connected with us on social media:  

Sykes & Company P.A.:  

Facebook 

Twitter (X) 

LinkedIn 

Instagram 

YouTube 
 

Hosts 

Scotty Sykes – CPA, CFP LinkedIn 

Scotty Sykes – CPA, CFP Twitter 

More resources about this topic:  

Resource – The Changing Pharmacy Dynamics

Blog – Tax Smart Depreciation on Pharmacy Buildings and Equipment

Blog – Tax Planning for Equipment Investment Using Section 179

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Compounded GLP-1s is One of the hottest trends in pharmacy right now and one of the best ways you can take advantage of this opportunity is by implementing a weight loss program in your pharmacy!

In this episode of The Bottom Line Pharmacy Podcast, T.W. Taylor, Owner and Pharmacist of Williamsburg Drug Co. discusses how to develop a weight loss program with GLP-1s in a pharmacy.

He shares insights into:

• The different types of GLP-1 drugs available and their benefits
• Role of pharmacists in helping patients achieve their weight loss goals
• Profit potential of offering weight loss programs in independent pharmacies
• And more!

Join the discussion with us!

Stay up to date on new episodes by liking and subscribing!

Click here to learn more about our podcast team and previous episodes.

Want to read and follow along with this episode? Click below for the transcript:  

https://www.sykes-cpa.com/developing-a-weight-loss-program-with-glp-1s-in-your-pharmacy/

More about our guest:  

T.W. Taylor, R.Ph., is the Owner of Williamsburg Drug Co. and a visionary and fearless leader in the pharmacy industry with over 41 years of experience. A graduate of Mercer University Southern School of Pharmacy, where he earned his Bachelor of Science in Pharmacy in May 1982, T.W. has a rich history of pharmacy ownership and operations.  T.W. is also the Partner & Managing Director of RX3 Compounding Pharmacy and RX Care USA LLC.

His career began in the United States Air Force as a Corpsman and Physician Extender with the rank of Sergeant, where he graduated with honors in 1973. Over the years, T.W. has been recognized for his contributions to healthcare and business, winning the 2022 Small Business of the Year award from the Greater Williamsburg Chamber & Tourism Alliance, and Medical Business of the Year. He has received proclamations from the York County Board of Supervisors and letters of appreciation from Senator Warner, Congressman Whitman, and Congressman Luria.

Stay connected with T.W. Taylor and Williamsburg Drug Co.:

T.W. Taylor LinkedIn

Williamsburg Drug Co. Website

Williamsburg Drug Co. Instagram

Williamsburg Drug Co. LinkedIn

Stay connected with us on social media:

Sykes & Company P.A.:

Facebook

Twitter

LinkedIn

CPA’s:

Scotty Sykes – CPA, CFP LinkedIn

Scotty Sykes – CPA, CFP Twitter

Bonnie Bond – CPA LinkedIn

Bonnie Bond – CPA Twitter
 

More resources on this topic:

Resource - How to Develop a Weight Loss Program Using GLP-1s in Your Pharmacy

Podcast – Tradeshow Series | Live at McKesson

Podcast – Tradeshow Series | RBC and Amerisource Recap

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Cash flow is the name of the game right now in pharmacy and one of the best ways to improve cash flow and enhance pharmacy workflow is with MedSync!

In this episode of The Bottom Line Pharmacy Podcast, Scotty Sykes, CPA, CFP and Bonnie Bond, CPA sit down with Weston Humphreys, COO and Marketing Manager with Tyson Drugs to go in-depth into getting the most out of Medsync, improving pharmacy workflow, and revenue opportunities in their pharmacy.

Did you like this episode? We share insights for Independent Pharmacy Owners every other Thursday. Stay up to date on new episodes by liking and subscribing! Click here to learn more about our podcast team and previous episodes.

Click here to read and follow along with this episode


More About Weston Humphrey's:

Weston began his career in independent pharmacy in 2013 working as a pharmacy technician with the Tyson Drug stores throughout high school and college. Upon completing a B.B.A. with the University of Mississippi, he began a full-time position with the Tyson Drug Stores where he now works as the Chief Operations Officer and Marketing Manager for its three locations and the Operations Manager for its Oxford location, G&M Pharmacy. His primary roles now include developing and implementing company-wide projects, overseeing daily operations, and overseeing all social media, online presence, website maintenance, advertising, and physician outreach in the area.

Weston Humphreys LinkedIn

Tyson Drugs Website

Tyson Drugs Facebook

Tyson Drugs LinkedIn

Tyson Drugs Instagram 

Stay connected with us on social media:  

Sykes & Company P.A.:  

Facebook
Twitter (X)
LinkedIn
Instagram 
 

CPA’s: 

Scotty Sykes – CPA, CFP LinkedIn 

Scotty Sykes – CPA, CFP Twitter 

Bonnie Bond – CPA LinkedIn 

Bonnie Bond – CPA Twitter 

More resources about this topic:  

Video - Multiple Stores and Real Estate Ownership 

Podcast – Practicing to the Fullest Extent of Your License