Ever felt knocked flat by burnout, public criticism, or self doubt?

In this raw and honest chat, Kelly Christie, aka The Skin Queen and also owner of The Facial Bar on the Gold Coast, joins Samara and Jen to share the unfiltered truth behind building two successful businesses. From the realities of online hate to the behind the scenes lessons of leadership, resilience, and growth. This episode is packed with wisdom for every beauty business owner.

💬 Inside:

• The hardest lessons of leadership, staff culture, and finding her style
• How public criticism almost broke her (and what helped her rebuild)
• Balancing multiple businesses while protecting her mental health
• The mindset shifts that helped her step into her power
• What she’s doing differently now to create thriving teams and success

If you’ve ever wondered how to stay strong and grow through the toughest seasons of business—this one will light you up.

🎧 Hit play to feel seen, supported, and inspired to rise through it all.

00:00 Episode Disclaimer

02:44 Navigating Client Cancellations

04:52 Guest Introduction: Kelly, the Skin Queen

05:59 Kelly's Journey to Becoming Skin Queen

08:38 Challenges of Running a Salon

12:38 The Importance of Leadership in Business

15:29 Maintaining Team Morale and Culture

24:21 The Emotional Impact of Leadership

36:31 Rebuilding and Finding Flow

40:36 Facing Industry Backlash

41:34 Dealing with Online Criticism

43:49 Mental Health Struggles

45:19 Finding Strength and Purpose

47:22 Rebuilding and Moving Forward

54:34 Business Growth and Future Plans

1:09:18 Final Thoughts and Reflections

Mentioned in this episode:

💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM Imports

We’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:

➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.

➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.

It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.

Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇

MCM

💛 A HUGE Thank You to Our Podcast Sponsors - Timely

We’ve partnered with Timely to bring you something special:

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➡ New customers get 50% off their first 3 months.

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Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇

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