Are you still managing your team the old way—while others are using breakthrough strategies to build unstoppable momentum?

In a world where AI is reshaping entire industries and the workforce is more dispersed than ever, staying relevant as a leader means more than just adapting—it means radically rethinking how your team operates. This episode is for CEOs and executives who want to build resilient, innovative, high-performing teams—and stop carrying the weight of leadership alone.

In this episode with Keith Ferrazzi, you'll learn how to:

• Build a culture of "teamship" where leadership is shared, not hoarded—so your company thrives even when you're not in the room.

• Adopt battle-tested collaboration practices that drive innovation, accountability, and psychological safety in remote or hybrid teams.

• Replace outdated "report outs" with "stress tests" that elevate performance, challenge complacency, and deepen peer-to-peer support.

Press play now to discover the 21st-century leadership tools that will help you future-proof your team and free up your time without sacrificing results.

Check out:

[08:52] – The Power of Peer-to-Peer Groups

Keith shares how radical innovators—top CIOs and CHROs—are gathering to reinvent the workforce. If you've ever wondered how small groups can spark massive change, this segment reveals why peer-driven collaboration is the real competitive edge.

[39:17] – From Leadership to "Teamship"

This is where Keith lays out the heart of his new book: how CEOs can shift from being solo leaders to architects of high-performing teams. You'll hear practical strategies for empowering others, boosting team energy by 30%, and achieving more by doing less yourself.

[53:00] – The "Stress Test" Meeting Framework

Tired of useless status updates? This part introduces a simple but powerful practice that replaces the traditional report-out with a feedback-rich "stress test." It's one of the most actionable takeaways in the episode—and could change how your team collaborates starting tomorrow.

About Our Guest

Keith Ferrazzi is a renowned executive team coach, keynote speaker, influential thought leader and founder of Ferrazzi Greenlight, where he has spent more than 20 years coaching Fortune 500 companies, unicorn startups, and even governments. Keith leads the Greenlight Research Institute, which is focused on team transformation. He is a business coach who challenges the way teams work to achieve breakthrough results through more connection and collaboration across silos, with a revolutionary shift from leadership to teamship. His Radical Innovators Collaborative brings together disruptive thinkers for peer-to-peer interaction and ongoing best practice sharing.

What's the secret behind remarkable sales growth—especially when it comes from landing just a few large, high-stakes accounts?

If you're tired of chasing endless leads with little payoff, this episode will show you how to stop playing the numbers game and start playing a smarter one. You'll discover what truly drives growth in companies that consistently win big deals—and how to build a sales process that scales beyond one superstar rep.

You'll walk away from this episode with:

• A structured large-account acquisition process that transforms sales from guesswork to predictable growth.

• A clear framework for identifying and engaging the right executive sponsors who can actually say yes.

• Insight into how cross-functional alignment and peer-to-peer trust seal deals—and set your team up for long-term success.

Listen now to learn how to engineer remarkable sales growth by mastering the process behind landing big.

Check out:

• [13:20] Why executive sponsors—not procurement—make or break your big sales strategy.

• [28:45] The one mindset shift that keeps your salespeople from wasting time on the wrong leads.

• [51:10] How a robust process protects your business when your "rockstar" rep walks out the door.

Our Guest:

Tom Searcy is a nationally recognized author, speaker, and leading authority on large account sales. His strategies for driving explosive growth are grounded in years of real-world success. Tom is a two-time winner of the Global Gurus "World's Top 30 Sales Professionals" list—ranked #5 in 2024, #8 in 2025, and #1 overall for his expertise in big sales.

What can a smart business leader learn from a softball field to build a thriving, multi-million-dollar company?

If you've ever wondered how to build a resilient company culture, lead with decisiveness, and navigate the messy beauty of running a family business, this episode is for you. Derek Volk, third-generation CEO of Volk Packaging, shares unfiltered stories and hard-earned leadership lessons drawn from the softball diamond and decades in the corrugated box industry. Whether you're in manufacturing, family business, or just looking to lead with more clarity, you'll find yourself nodding along.

By the end of this episode, you'll walk away with:

• A powerful mindset shift around decision-making that could change how you lead under pressure

• A fresh take on company culture rooted in loyalty, trust, and "no bureaucracy" empowerment

• Real strategies for growing a family-owned business without losing your soul—or your sanity

Hit play now to discover how to lead like a coach, build a team that thinks like owners, and create a business your customers love doing business with.

Check out:

• [10:34] – How Derek's family turned a GE stationery account into a multi-generational manufacturing empire

• [28:47] – The softball coaching philosophy that inspired his bestselling business book, "Go For Third"

• [51:10] – A candid look at succession planning, ESOP dilemmas, and what it really means to build a business worth inheriting

About Derek Volk

Derek Volk is the owner of Volk Packaging Corporation, a third-generation family-owned and operated corrugated box manufacturer in Biddeford, Maine, and Volk Paxit, a contract packaging fulfillment center in Sanford, Maine. He released his second book, Go for Third: Leadership Lessons from the Softball Field to the Workplace in 2024. Derek has been working at Volk Packaging since high school and has been running the company for over 20 years. Derek is a Maine businessman, best-selling author, former radio personality, and nationally recognized public speaker. He is a grateful supporter of veterans' organizations and created the Volk Packaging Heroes Wall as a way to honor members of the US Armed Forces, past and present. Derek was named the 2015 Spurwink "Humanitarian of the Year." That same year, Maine Biz named Derek to their NEXT List, recognizing him as one of Maine's business trailblazers. In 2020, Derek was inducted into the Manufacturer's Association of Maine's "Manufacturer's Hall of Fame."

What if your childhood love for roller coasters could lead you to build a national empire of amusement parks?

If you're leading a business—or dreaming of scaling one—you'll want to hear how John Dunlap, CEO of Five Star Parks & Attractions, turned a hospitality background and a Six Sigma mindset into a high-growth, family-focused entertainment powerhouse. In a post-COVID world with rising labor costs and shifting consumer demands, John shares real-world strategies for thriving in a category many thought was on the decline.

Here's what you'll get from this episode:

• A playbook for balancing operational excellence with guest experience, including how Six Sigma translates to human-centered businesses.

• The secrets behind scaling through acquisition and development, especially in a fragmented market ripe for consolidation.

• How to compete with big-name parks by delivering affordable, high-value local experiences that build loyalty (and beat the weather).

Hit play now to learn how John turned a childhood game into a national strategy—and how you can apply the same principles to scale your own business with purpose.

Check out:

[09:32] – From Starwood to San Diego Zoo: The Unlikely Career Pivot

John shares how a Six Sigma background in hospitality led him to a surprising call from the San Diego Zoo—and how that jump-started his journey into the world of theme parks and cultural attractions.

[26:47] – Solving Seasonality: Why Indoor Parks Became a Strategic Hedge

Discover how John and his team countered brutal off-seasons by acquiring massive indoor entertainment centers—and what that did for cash flow, customer base, and geographic reach.

[52:10] – Wristbands, VIP Packages, and the Art of Bundling for Value

John breaks down their evolving pricing strategy, including how "best value" and "best experience" bundles are designed to fight inflation, increase revenue, and give families more reason to return.

About John Dunlap

John Dunlap is the CEO of Five Star Parks & Attractions, a rapidly expanding family entertainment company. Since taking on the role in January 2022, he has led the company's growth from three locations to 27 across 13 states. With a background in amusement and hospitality leadership, John has held executive positions at SeaWorld & Sesame Place in California, Iconic Attractions Group, and the San Diego Zoo. He holds degrees from the University of Virginia and Northwestern University's Kellogg School of Management, along with executive certifications from Cornell University. Based in Charlotte, NC, John is passionate about creating memorable guest experiences and fostering a culture of innovation in the industry.

Ever wonder how someone manages 4,000 real estate agents—and still has time to drive real social impact?

If you're navigating today's volatile real estate market, whether as an investor, entrepreneur, or just trying to make sense of what's next, this episode offers clarity. Kimber Menkiti, a powerhouse in real estate leadership, breaks down how market dynamics, franchise models, and personal mission intersect—and what that means for anyone trying to build something sustainable.

Here's what you'll take away from this conversation:

• A rare behind-the-scenes look at how modern brokerages run like mini-corporations—and why that matters.
• Insight into how real estate is evolving post-commission lawsuit and what it means for both agents and consumers.
• Smart strategies for standing out in a saturated, trust-driven marketplace (hint: it's not about the house).

Tune in now to hear Kimber's battle-tested take on real estate, entrepreneurship, and what it really takes to scale impact in a highly competitive industry.

Check out:

- [00:06:30] Attracting Top Talent in a Crowded Field Kimber gives a compelling look into how high-performing professionals—lawyers, finance execs, government leaders—are entering real estate with an entrepreneurial mindset. This segment reframes the stereotype of the "casual agent" and positions real estate as a legitimate business-building path.

- [00:18:30] Post-Lawsuit Market Dynamics & Commission Transparency This part tackles a hot topic in the industry—commission lawsuits and fee structures—while offering a clear explanation of how it's reshaping consumer expectations and brokerage operations. Kimber's insights are both timely and practical.

- [00:29:30] Exit Strategy: Are Brokerages Sellable? Jim and Kimber discuss the long-term viability and valuation of brokerages, drawing parallels to tech startups and investment banking. Kimber's comments on diversifying revenue through services like title and lending are sharp and strategic.

About Kimber Menkiti

Kymber Lovett-Menkiti is a pioneer in the real estate industry. With nearly 20 years of experience in the sales field, Kymber has a proven track record of success in leading teams, driving sales and revenue growth, and building strong relationships with clients, leaders, and industry partners.

Kymber Lovett Menkiti serves as the President of Keller Williams Capital Properties (KWCP), a brokerage with ten offices across the DC, Maryland, and Virginia regions. She is also the Regional Director for the Keller Williams Maryland/ DC (MDC) Region where she oversees 4K+ agents and is the first African American female to hold this position. As Regional Director, Kymber works closely with market center owners, their leadership teams, and agents to develop and implement strategies for improving sales, productivity, and culture.

How can one foster collaboration within a team? Nathan Miller, the CEO of Miller Ink, is a seasoned communication strategist known for advising executives across business, government, and nonprofit sectors. With a strong background in history and public policy, Miller has guided numerous organizations in effectively narrating their stories and managing complex crises through clear communication and strategic thinking. He emphasizes the importance of blending fundamental communication principles with innovative tactics, setting measurable goals, and aligning messages with objectives to reach target audiences effectively. Advocating for transparency and honesty, particularly during the hiring process, Nathan prioritizes creating a harmonious work environment, which he believes is essential for retaining talent and building long-term client relationships. Key Takeaways

• Effective communication strategies require blending communication principles, setting clear goals, identifying target audiences, and aligning messages with objectives.
• Balancing business development with hands-on involvement in day-to-day operations is crucial for a positive and productive work environment.
• Resilience in business involves navigating challenges, having a long-term vision, being adaptable, and seizing growth opportunities.
• Key considerations when hiring an ad agency include involving senior personnel, relevant experience, deep expertise, and establishing a trust-based relationship.
• Blending strategic communication principles with tactical approaches like digital marketing is essential for successful communication campaigns.
• Operational dynamics of PR agencies include avoiding success fee structures, preferring cancel-any-time policies, and involving senior personnel with relevant experience in client accounts.

More from Nathan Miller Nathan Miller is a seasoned entrepreneur and communications strategist known for founding Rentec Direct in 2007, a leading Grants Pass–based software company serving over 16,000 landlords and property managers across the U.S. Under Nathan's leadership, Rentec Direct has helped manage over $226 billion in real estate assets and has grown to become the third-largest platform in its market—all achieved without external funding or debt. The company has been featured on the Inc. 5000 list for seven consecutive years, a testament to Nathan's disciplined approach to organic growth and his deep understanding of the property management landscape. Beyond real estate technology, Nathan is also the founder and CEO of Miller Ink, a communications agency specializing in high-stakes messaging, issue advocacy, and crisis management. With experience as Director of Speechwriting and Advisor to the Ambassador at the Permanent Mission of Israel to the United Nations, as well as roles in U.S. policy and public affairs, Nathan brings a rare combination of strategic insight and global perspective. A UCLA graduate with degrees in History and Public Policy, he has built a reputation for turning complex ideas into powerful, results-driven campaigns. Website: https://miller-ink.com/ LinkedIn: https://www.linkedin.com/in/nathan-miller-6909628/ If you are an experienced CEO looking to grow your company, visit https://www.TheCEOProject.com You can also reach Jim by email: [email protected] LinkedIn: @theceoproject Instagram: @the_ceoproject Twitter/X: @the_CEO_Project Facebook: @IncCEOproject

How should climbers prepare financially for the significant costs of climbing Everest? Steven Pivnik, an ambitious mountaineer currently on an expedition with Alpenglow Expeditions, is striving to summit Mount Everest, aiming to join the elite "8000 meter club." Having conquered Kilimanjaro and faced the challenges of Denali, Pivnik brings a wealth of experience to his Everest endeavor, underscoring the importance of meticulous preparation and acclimatization, facilitated by tools like hypoxico tents. His perspective on the ascent highlights the dual priorities of safety and summit success, favoring the north side of Everest for its relative safety from avalanches and rockfall. With a focus on returning alive and reaching at least 8,000 meters, Pivnik's journey is a testament to the lessons learned from past expeditions, where physical readiness and the role of failure contribute to eventual success. Key Takeaways

• Proper acclimatization to high altitudes is crucial for climbers to prevent oxygen deprivation.
• Hypoxico tents are innovative tools that mimic high-altitude conditions to help climbers build red blood cells.
• The south route through Nepal to climb Mount Everest is risky due to obstacles like the Kumbu Icefall and Hillary Step.
• Monitoring pulse ox, fitness levels, and health indicators is crucial for safety and predicting summit success.
• Planning and timing the summit attempt on Everest involves starting the ascent in the dark to avoid bad weather.
• Physical preparation, including legwork, core strength, and endurance, is essential for climbing high mountains like Denali.

More from Steven Pivnik Steven Pivnik is a tenacious and dynamic entrepreneur, bestselling author, and in-demand keynote speaker whose journey from Eastern European immigrant to successful tech founder and endurance athlete has inspired countless others. As the former CEO and co-founder of Binary Tree, he scaled the IT company to over 200 employees across twelve countries, landing multimillion-dollar licensing deals with IBM and Microsoft before orchestrating a successful acquisition by Quest Software. Under his leadership, Binary Tree was named to the Inc. 500 and Inc. 5000 lists of fastest-growing companies for seven consecutive years—thanks in part to its thriving culture of low turnover and high client satisfaction. Away from the boardroom, Steven is equally relentless. He has competed in over a dozen full-distance IRONMAN® triathlons—including the prestigious World Championship in Kona—along with ultra-marathons and high-altitude mountaineering adventures, summiting peaks like Kilimanjaro and Aconcagua. His book Built to Finish weaves together lessons from endurance sports and entrepreneurship, revealing how grit, stamina, and vision fuel long-term success. Whether advising founders, motivating audiences, or tackling unfinished business on Denali, Steven brings an unmatched blend of energy, insight, and lived experience to every challenge he takes on. Website: https://stevenpivnik.com/book/ LinkedIn: https://www.linkedin.com/in/stevenpivnik/ If you are an experienced CEO looking to grow your company, visit https://www.TheCEOProject.com You can also reach Jim by email: [email protected] LinkedIn: @theceoproject Instagram: @the_ceoproject Twitter/X: @the_CEO_Project Facebook: @IncCEOproject

How can CEOs prevent political strife and foster a cohesive work environment? Cameron Herold, widely known as the CEO Whisperer, highlights the critical importance of the COO role through his establishment of the COO Alliance, a global network empowering second-in-commands across numerous countries. Drawing from his experience in scaling companies like 1-800-GOT-JUNK, Cameron articulates how COOs are pivotal in steering organizational growth and operational excellence. He advocates for the strategic insight and decision-making autonomy that COOs must possess, emphasizing the need for clear distinctions between C-level roles and other managerial positions to ensure fair compensation and effective leadership. As an author and speaker, Herold stresses the COOs' essential role in transforming visionary ideas into sustainable success, a perspective that underscores the value of strategic leadership in navigating the complexities of organizational growth. Key Takeaways

• The COO role requires strategic insight, P&L responsibility, and the ability to manage functional areas of the business.
• Distinguishing between the COO and other operational roles like VP of Operations is crucial to emphasize participation in the strategic process.
• Core values play a critical role in shaping organizational culture, and CEOs need to embody these values to create a cohesive work environment.
• Investing in leadership development and continuous training for managers is essential for sustainable growth of organizations.
• Addressing underperforming employees is crucial to maintaining a strong organizational culture and encouraging accountability among team members.
• CEOs need to be aware of natural transitions a company goes through to effectively scale up employees and maintain growth.

More from Cameron Herold Cameron Herold is a lifelong entrepreneur who was raised to think differently. Growing up in a small town in Northern Canada, Cameron struggled in traditional school due to severe ADD, but his father—an entrepreneur himself—recognized his potential and taught him to reject the idea of a job in favor of building businesses that create opportunity for others. By 18, Cameron had launched 14 small ventures, and by 20, he was running a house-painting franchise with a dozen employees. His twenties and early thirties were spent scaling companies and coaching more than 120 entrepreneurs, including Kimbal Musk, Elon Musk's brother. But his breakout role came when he joined 1-800-GOT-JUNK? as COO, where over six years, he helped grow the company from $2 million to $106 million in revenue, expanding it to four countries and 330 cities—all while cultivating a world-class culture. Today, Cameron is the founder of the COO Alliance, the first-ever peer network dedicated to second-in-command leaders. Inspired by his own experiences in the trenches of hypergrowth and his belief that every visionary CEO needs a powerful operational partner, Cameron created the Alliance to equip COOs with the tools, community, and mentorship they often lack. Known for his hands-on leadership, sharp operational mind, and deep passion for entrepreneurship, Cameron continues to help companies scale and thrive—just as his father once helped him do. Website: https://cameronherold.com/ LinkedIn: https://www.linkedin.com/in/cameronherold/ If you are an experienced CEO looking to grow your company, visit https://www.TheCEOProject.com You can also reach Jim by email: [email protected] LinkedIn: @theceoproject Instagram: @the_ceoproject Twitter/X: @the_CEO_Project Facebook: @IncCEOproject

Why is speed a crucial competitive advantage in business? Jay Baer, a seventh-generation entrepreneur, has carved out a niche as a leading figure in the tequila industry, becoming the second most popular tequila influencer and educator globally. With a wealth of experience consulting for over 700 brands like Nike and IBM, Baer leverages his marketing prowess and understanding of customer experience to shine a spotlight on the intricacies of the tequila market. He observes the dynamic landscape of the tequila industry characterized by intense competition among 2,000 brands, emphasizing the need for differentiation and effective marketing strategies in a market with only 500 true competitors. Baer highlights the unique production elements of tequila, such as its geographical limitations in Mexico and the critical role that factors like agave growth play in product quality, making it a fascinating realm for business innovation and strategic differentiation. Key Takeaways

• Speed is a significant competitive advantage in business and customer experience by allowing companies to deliver value more efficiently.
• Eliminating internal handoffs and processes that slow down operations can give a competitive edge.
• AI is impacting customer expectations, and businesses need to adapt to meet changing demands.
• Businesses need to focus on strategic growth and innovation to stay ahead of competitors and meet customer needs.
• Value-added time in business operations must be maximized by minimizing non-value-added activities for increased efficiency and profitability.
• Tequila industry faces challenges in marketing and differentiation due to the competitive nature of the market with numerous key players and brands.

More from Jay Baer Jay Baer is a business growth expert, bestselling author, and globally recognized keynote speaker with a career that spans politics, digital strategy, and brand advisory. He began as a direct mail specialist for a U.S. Senator, later serving as a government spokesperson and marketing professional before diving into the early days of the Internet—back when domain names were still free. Capitalizing on that digital frontier, Jay founded and sold multiple marketing and customer experience companies, including the acclaimed advisory firm Convince & Convert. His first book tour in the early 2000s launched a highly successful career as a speaker and event host, known for delivering deeply customized presentations packed with actionable insights. Clients and audiences value his practical frameworks and constantly evolving content designed to drive real business results. In addition to authoring several influential books, Jay founded the widely read Convince & Convert blog and co-created the award-winning Social Pros podcast, which he co-hosted for over 500 episodes. His latest venture, The Spirit Guides podcast, dives into the origin stories of the world's leading spirits influencers. A passionate tequila aficionado, Jay has turned his interest into a fast-growing education and review platform in the spirits world. He remains an active investor and advisor to dozens of small businesses while continuing to counsel major brands. Based in Bloomington, Indiana, Jay lives with his wife and travels worldwide to share his expertise from a launchpad in nearby Indianapolis. Website: https://www.jaybaer.com/ LinkedIn: https://www.linkedin.com/in/jaybaer/ If you are an experienced CEO looking to grow your company, visit https://www.TheCEOProject.com You can also reach Jim by email: [email protected] LinkedIn: @theceoproject Instagram: @the_ceoproject Twitter/X: @the_CEO_Project Facebook: @IncCEOproject

How do purposeful questions facilitate personal growth and transformation? Phil M. Jones is a renowned expert in effective communication, celebrated for his best-selling book "Exactly What to Say," which empowers individuals to select the perfect words for any situation, whether in business or personal contexts. With a focus on preparing for known conversational moments and using curiosity as a catalyst, Jones's work has become an essential guide for millions seeking to enhance their conversational skills. He emphasizes the importance of intentionality and anticipation in critical conversations, advocating for thoughtful questioning over "lazy questions" to foster growth and transformation. Through his extensive experience and insights, Jones continues to influence thousands worldwide, encouraging the creation of meaningful exchanges and safe spaces for exploration and diverse viewpoints. Key Takeaways

• Preparing for known moments and using curiosity as the fuel to great conversation is crucial for impactful interactions.
• Challenging oneself to refrain from giving advice in conversations can lead to more meaningful and insightful communication.
• Creating frames in conversations helps establish rules of engagement and encourages innovation and change.
• Asking purposeful questions and actively listening can foster relationships, facilitate growth, and drive transformation.
• Avoiding lazy questions and being intentional with inquiries can create a more effective and productive communication environment.
• Identifying critical conversational moments, like the first 15 seconds of returning home from a trip, is key to enhancing success in both personal and business interactions.

More from Phil M. Jones Phil M. Jones has dedicated his life to transforming the way people understand selling, decision-making, and influence. With a mission to help individuals unlock untapped potential, Phil empowers audiences by teaching the precise words and strategies that drive results while preserving integrity. His international best-seller, Exactly What to Say, has become a go-to guide for mastering persuasive communication, equipping people with the confidence and tools to make their conversations count. With over 2,500 presentations delivered across more than 800 industries in 59 countries, Phil brings unparalleled real-world experience and a reputation as a thought leader whose insights are sought by global brands and leaders alike. A born entrepreneur, Phil launched his first business at just 14, quickly scaling it into a thriving venture before leading high-performing sales teams and driving multimillion-dollar growth in industries from real estate to sports sponsorships. Since founding his consulting business in 2008, Phil has helped leaders across sectors—healthcare, finance, SaaS, and beyond—improve critical conversations and achieve lasting impact. Known for his no-nonsense, practical approach, Phil's passion is clear: helping great people get better and proving that with the right words, anyone can change their world. Website: https://philmjones.com/ LinkedIn: https://www.linkedin.com/in/philmjones/ If you are an experienced CEO looking to grow your company, visit https://www.TheCEOProject.com You can also reach Jim by email: [email protected] LinkedIn: @theceoproject Instagram: @the_ceoproject Twitter/X: @the_CEO_Project Facebook: @IncCEOproject