This week we welcome Adam Godson to the podcast. An HR technology veteran, Adam spent more than eight years at Cielo Talent before assuming his current role as President & Chief Product Officer at Paradox, a conversational AI platform for talent.

Topics include: the growth of quick apply frameworks, the challenges of communicating an EVP in a quick apply context, how quick apply frameworks help and hinder recruiters, job seeker traffic and job board incentives, SMS and high volume recruiting, interview scheduling and the importance of speed-to-candidate, “human” touchpoints as an indicator of value, ChatGPT, how large language models will affect the future of recruiting

Adam Godson

President & Chief Product Officer, Paradox

LinkedIn

Twitter

This week we welcome Becky Chung to the podcast. Passionate about HR, organizational design, and workforce development, Becky honed her skills in a range of industries, including health care, financial services, and software, before assuming her current role as Vice President of Talent Development at Cielo Talent.

Topics include: skills-based recruiting, workforce development, the role of compensation in job hopping, how upskilling can support employee retention efforts, the impact of technology and innovation on the durability of skills, how the current talent shortage is shifting productivity and growth expectations, immigration policy and the labor market, the effect of remote work on organizational culture, work-life balance and employee productivity, control vs. trust in performance management, the importance of diversity of thought in building high-performing teams, how authenticity during the hiring process leads to better outcomes, and the ROI of employee upskilling investments.

Becky Chung

Vice President, Talent Development 

Cielo Talent

LinkedIn

Co-hosts Graham and Marty return for The Changing State of Talent Acquisition Season 3 debut. They share how the agency business has evolved in the past year and discuss key trends that will shape the talent acquisition landscape in 2023 and beyond.

Topics include:

 Skills-based hiring, how automation can improve the hiring process, approaches to measuring the ROI of an employer brand, how strong employer brands create efficiencies in recruiting, the rising importance of retention in a tight labor market, and how organizations are utilizing AI to make layoff decisions

 Articles Referenced

AI Is Starting To Pick Who Gets Laid Off
Aptitude Research: 2023 HR Technology Trends and Predictions

This week we welcome Chandan Golla to the podcast. Chandan is Co-Founder and Chief Product Officer for Included.ai, a DEI-first people analytics platform. Prior to co-founding Included.ai, Chandan spent more than 20 years delivering compelling experiences powered by data, having led product teams at eBay, OneTrust, and Integris Software.

Topics include: the “touchy feely” nature of DEI efforts historically, DEI as a catalyst for the HR data revolution, closing the gap between DEI awareness and small actions that improve outcomes, the backwards-looking nature of most dashboards, the value of “live” DEI data, the challenge of setting realistic DEI goals, corporate accountability and the public sharing of DEI metrics, the role of artificial intelligence and machine learning in supporting DEI initiatives, how AI uncovers hidden DEI insights, the use of segmentation to deliver tailored benefits and services to underrepresented sub-groups, and the connection between segmentation and intersectionality.

This week we welcome Adam Jackson to the podcast. Adam is a serial entrepreneur (Dr. On Demand, DriverSide.com, MarketSquare.com), startup advisor, and technology investor (Cambrian Asset Management). Adam’s most recent venture, Braintrust, is the first and largest decentralized talent network completely controlled by its users.

Topics include: the distinction between user-owned networks and corporate-owned networks, the concept of a “rake” as it relates to talent networks, why middlemen tend to extract an increasing amount of value over time, the case of DoorDash and stolen driver tips, how blockchain tokens help keep rakes low (or negative), the role of governments in regulating the gig economy, the historical purpose of corporations and the coming “unbundling” of labor, how elastic workforces benefit employers and workers alike, the likelihood of finding job security in the gig economy, the question of who “owns” a freelancer’s work history, and how the Braintrust token serves as both an incentive mechanism and a governance system for the Braintrust network.

This week we welcome Delfina Stabile and Xavi Martinez Salcedo to the podcast. Delfina began her career in Buenos Aires, where she worked as a Recruiting Analyst for Michael Page, before joining Uber—first out of Mexico City, and currently out of San Francisco, where she serves as Talent Attraction Manager. Prior to joining Uber, where he currently serves as Head of Global Strategic Initiatives, Talent Attraction, Xavi served as Program Manager, Executive Search and Talent Management for Philips and Manager of People Technology for TomTom.

Topics include: how the labor shortage is intensifying the war for tech talent, what matters to tech talent beyond salary, the importance of closing the feedback loop when conducting employee surveys, the tradeoffs associated with different organizational structures and the employer brand function, strategies for bridge building between employer branding and consumer branding teams, the importance of creating action plans prior to launching employee engagement surveys, how connecting an employer’s EVP to the company’s broader mission creates a stronger brand, how to measure ROI of employer brand initiatives, the value of discovering what doesn’t work, talent acquisition as a cost center vs. revenue creator, and how organizations are navigating the post-COVID return to office.

This week we welcome Amit Parmar to the podcast. With more than 16 years of experience in technology and human capital management, Amit spent time at IBM, Deloitte, and Unisys before founding Cliquify, an AI-powered content marketing platform that drives equity in recruitment.

Topics include: the fourth industrial revolution, how AI makes the current revolution more “sophisticated” than previous industrial revolutions, the plummeting cost of data analysis and processing, how automation stands to eliminate (and create) jobs, the likelihood of universal basic income becoming a reality in our lifetime, the concept of employees as “customers” of HR, time versus money as “currencies” in talent attraction, the question of where employer brand sits (and should sit) within an organization, how the labor shortage has elevated the stature of talent acquisition and employer brand, NPS as a measure of employee “stickiness”, how employee referral bonuses can cloud the meaning of NPS scores, and how employee referral programs can impede diversity and inclusion efforts.

Episode Description

This week we welcome Jeffrey Spector to the podcast. Jeffrey spent more than six years at The Bill & Melinda Gates Foundation, where he served as Chief of Staff to Melinda Gates, before co-founding Karat, a service that helps CTO’s and CHRO’s make technical interviewing a customer-centric experience. 

Topics include: the surging demand for software engineers, the parallels between training effective teachers and training effective interviewers, why interviewing can be a lonely craft, the notion of a professional interviewer, soft vs. hard skills often found in professional interviewers, the importance of offering “redo” interviews, the concept of a “false negative” as applied to candidate interviews, how candidate interviews can be leveraged post-hire, the meaning of the “access gap,” why many well-intentioned DE&I efforts are ineffective, how democratizing information about interview processes supports diversity efforts, and alternate education paths for technical roles.

This week we welcome Lindsay Witcher to the podcast. As a member of Randstad RiseSmart's global leadership team, Lindsay guides the development of solutions that empower talent leaders to successfully manage mobility within their organizations. We sat down to discuss her recent article, “DeBunking 4 Myths About Reskilling Your Workforce.”

Topics include: the connection between the current labor shortage and skills mismatches, how the pandemic has changed employee expectations, the shortening half-life of skills, the declining value of college degrees in the labor market, alternative approaches to post-secondary education, skills-based hiring and the limitations of current application tracking systems, the issue of newly upskilled workers leaving an organization for other opportunities, how to weigh the cost of a significant pay increase vs. replacing a lost employee, why entry-level employees are less likely to be offered upskilling opportunities, how company ‘eco-systems’ can lead to mutually beneficial talent pools, and the distinction between attrition and regrettable loss.

This week we welcome Ali Hackett to the podcast. After starting her career in the agency world, Ali spent more than 15 years as a talent acquisition and employer brand consultant before co-founding Meet & Engage, an award winning candidate experience technology. We sat down to discuss virtual hiring events in a post-pandemic recruiting landscape.

Topics include: how the pandemic has accelerated adoption of live virtual events, the challenge of standing out in a world characterized by “screen fatigue,” social mobility and the democratization of information, the use of talent personas to create personalized experiences, how positive candidate experiences lead to employer brand advocacy, key considerations when evaluating virtual event platforms, how to measure ROI of virtual event platform investments, the future of chatbots in recruiting, chatbot use cases and limitations, the importance of “humanizing” chatbot interactions, and how to create “social style” candidate experiences.