In this episode of The Committed Innovator, we talk with John McDonald, the founder and CEO of Mercer Street Hospitality, which owns Lure Fishbar in New York City and Chicago, among other restaurants and bars. McDonald spoke with McKinsey Senior Partner and innovation leader Erik Roth about maintaining success and equilibrium in the notoriously difficult hospitality industry.

Related insights:

What’s on the menu? Revenue growth techniques for restaurants

Cooking up extraordinary growth for restaurants during a downturn

Taking fear out of innovation

How to take the measure of innovation

Fielding high-performing innovation teams

Explore our collection of Committed Innovator episode transcripts on McKinsey.com: Strategic Growth & Innovation 

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McKinsey innovation leader Erik Roth speaks with Jelena Joffe Weil, the founder and worldwide leader of the Venture Innovation program at AWS, Amazon’s cloud computing arm, about how AWS works to close the gap between innovation and go to market for start-ups and large enterprises. The global hyperscaler is known for helping businesses grow and scale rapidly, but it also helps start-ups and established enterprises find each other to engage in open, or collaborative, innovation.

Related insights:

Driving innovation with generative AI

Taking fear out of innovation

How to take the measure of innovation

Fielding high-performing innovation teams

Explore our collection of Committed Innovator episode transcripts on McKinsey.com: https://www.mckinsey.com/capabilities/strategy-and-corporate-finance/our-insights/inside-the-strategy-room-podcast/strategic-growth-and-innovation

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In this episode of The Committed Innovator, McKinsey innovation leader Erik Roth speaks with the founder, president, and medical director of the Child Mind Institute in New York City, Dr. Harold Koplewicz. At a time of increasing concerns globally about child and adolescent mental health, the institute is working to use advanced imaging technologies and AI to help revolutionize diagnosis and treatment of psychiatric illness, and psychological and learning disorders. 

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Innovation in online gaming requires keeping up with a broad mix of changes, including digital advances, audience desires, and artistic trends. In this episode of The Committed Innovator podcast, McKinsey innovation expert Erik Roth talks with Mihir Vaidya, the chief strategy officer of Electronic Arts, about these unique aspects of innovating in the gaming industry.  

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Innovation in a not-for-profit context involves measuring success in terms of returns on mission, rather than returns to shareholders. In this episode of The Committed Innovator podcast, McKinsey innovation expert Erik Roth talks with Sajit Joseph, the chief innovation officer of the American Red Cross, about how the 142-year-old institution began and carries out its innovation journey.

Explore other episodes of The Committed Innovator: https://www.mckinsey.com/capabilities/strategy-and-corporate-finance/our-insights/inside-the-strategy-room-podcast/innovation

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In this episode of The Committed Innovator, Major League Baseball’s Chief Operating and Strategy Officer Chris Marinak speaks with McKinsey innovation leader Erik Roth about how the league is using fan feedback, experimentation, and data to change a game steeped in tradition and culture to reach the next generation of fans. This season, MLB implemented rules changes that fundamentally altered the pace and action of the game and continues to embrace innovation and technology to improve the game and the overall fan experience.

https://www.mckinsey.com/capabilities/strategy-and-corporate-finance/our-insights/inside-the-strategy-room-podcast/innovation

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The e-commerce platform’s president, Harley Finkelstein, talks about the changing online retailing landscape.

Even e-commerce platforms that help disrupt retail need to keep innovating. In this episode of The Committed Innovator podcast, McKinsey innovation expert Erik Roth talks with Shopify president Harley Finkelstein about how his company keeps the creativity flowing.

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PepsiCo design chief Mauro Porcini talks about the role of humanity and authenticity in driving innovation.

Innovation requires commitment. In this episode of The Committed Innovator podcast, McKinsey innovation expert Erik Roth talks with PepsiCo senior vice president and chief design officer Mauro Porcini about how design thinking can help create that commitment and free people to innovate. 

Mauro's recently published book, The Human Side of Innovation: The Power of People in Love with People describes the power of design to drive sustainable and inclusive growth by unleashing people’s natural innovative tendencies. 

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