Struggling with customer communication chaos?  Here are 4 strategies.

What you'll get out of this construction podcast episode:

• How to lead your customers with systems.
• A thinking trap to avoid that is the root cause of a lot of communication chaos.
• Why you're not a call center.
• How to "batch communication."
• Using your project management software as a funnel instead of a filter.
• How to anchor your customers' expectations, and what you want to anchor them to up front.

Resources mentioned in this construction podcast episode:

Other videos and resources - https://buildermasterclass.com

Billd - They'll pay your supplier up front and give you 120 day terms.  Learn more at www.billd.com/CLE

CoConstruct Masterclass -Maximize Bottom Line Profitability - https://buildermasterclass.com/coconstruct

CoConstruct software - Schedule your projects, see all your financials, and eliminate chaos in your business.  My #1 recommendation for builders and remodelers - www.constructionleadingedge.com/coconstruct

Why you should have the "Always Be The Buyer" mindset, and how clarity is the gateway to confidence.

What you'll get out of this construction podcast episode:

• Why you should approach every transaction with a "buyer" mindset...even when you're the seller.
• Why you need to narrow down the clients you work with, and what to expect when you start doing it.
• How clarity in your numbers leads to confidence, and the interesting ripple effects that come along with that.
• Common bookkeeping mistakes you could be making.
• How Steve Kreitzberg operates as a "parallel entrepreneur."
• The chronic problem that caused Steve to start up Apparatus Contractor Services.
• One myth about Quickbooks that you may have heard.
• The interesting term Europeans use for what Americans call "revenue."

Resources mentioned in this construction podcast episode:

Apparatus Contractor Services - Bookkeeping, Payroll and Reporting for Contractors only - www.goapparatus.com

Billd - They'll pay your supplier up front and give you 120 day terms.  Learn more at www.billd.com/CLE

CoConstruct - Schedule your projects, see all your financials, and eliminate chaos in your business.  My #1 recommendation for builders and remodelers - www.constructionleadingedge.com/coconstruct

What Adam Rushing means, "Money isn't real," and how his time as building ships, servicing wind turbines and running a sawmill set up him to own a construction business.

What you'll get out of this construction podcast episode:

- What Adam means when he says, "money isn't real," and how that perspective helps him in business.

- Where all growth happens.

- Adam's favorite failure, and how he looks at failure (if he would even call it that.)

- How his background building ships, running a sawmill, and servicing wind turbines set him up for success as a construction business owner.

- His advice for you if you're planning to start a construction business.

Resources mentioned in this construction podcast episode:

Billd - They'll pay your supplier up front and give you 120 day terms.  Learn more at www.billd.com/CLE

32 Productivity Hacks - www.buildermasterclass.com

What is the most overlooked part of the sales process, and why is the 55+ market a "blue ocean" for builders?

This is an interview with Paul Hanson, President of Epcon Franchising, where he helps builders develop Epcon Communities’ luxury homes and communities that have proven very popular with 55+ homebuyers.

What you'll get out of this construction podcast episode:

- The most overlooked phase of the sales process. - How do you qualify leads into prospects? - Do emotions come into play in the sales process, and if so...how? - What's different about the 55+ demographic? - Keys to picking a site for land development? - What is the blue ocean opportunity for homebuilders? - The Epcon Franchising model, and where to get more information? - One little nugget is a service that will give you demographic information in an area, so you can analyze it for your business...or a new housing community.

Resources mentioned in this construction podcast episode:

Epcon Franchising - www.epconfranchising.com

Paul Hanson on LinkedIn - https://www.linkedin.com/in/pahanson/

CoConstruct: The best software for builders and remodelers - www.constructionleadingedge.com/coconstruct

32 Productivity Hacks - https://buildermasterclass.com

Optimize Your Overhead Guide - https://buildermasterclass.com

Who is the forgotten group that needs to be convinced skilled trades are a good career?  How do you find good people? David Broomhead created Tradehounds to help solve the skilled labor issue.

What you'll get from this construction podcast episode:

- The forgotten group of people that need to be included if we're going to get young people into the trades.

- What you can do to help solve our perception problem that's behind the skilled labor shortage.

- How is COVID going to affect the labor pool going forward. What's changed?

- What the "gig economy" and how it can help solve the labor gap.

- Tradehounds is the LinkedIn for construction workers.

- Two things you should publicize if you want to hire good people.

Resources mentioned in this construction podcast episode:

Tradehounds - www.tradehounds.com

Get Paid for Estimates [Free Training] - www.buildermasterclass.com

6 mindsets that are connected to profit bleeds, and how free estimates are costing you more than just your time.

What you'll get from this construction podcast episode:

• How the "as little and as late as possible" mindset is behind a surprising number of profit bleeds, and what you can do about it.
• "Your thoughts tend to clothe themselves in reality."
• Does the scarcity mindset lead to scarcity of money, or vice versa?
• How the poverty mindset can screw you over when you have a surplus of resources.
• "Are they resources or rewards?"
• What are some of "The Gaps" you need to solve to eliminate profit bleeds.
• Why giving away free estimates is killing your bottom line, even when you get the job.
• The paradox of the inner critic

Resources mentioned in this construction podcast episode:

The CoConstruct Masterclass on Bottom Line Profitability - https://buildermasterclass.com

The best software for builders and remodelers - www.constructionleadingedge.com/coconstruct

Right to Left Thinking - Episode 65 of my podcast

10 Things Worth $1,000 per Hour - Episode 139

8 Profit Bleeds That Cause Busy Contractors to Lose Money - Episode 156

We don't have a skilled labor shortage.  We have a productivity crisis.  Some of the root causes could surprise you.

What you'll get out of this construction podcast episode:

• Why productivity problems aren't really problems.
• How to uncover the root cause of any issue you're dealing with.
• Advice from Dr. Wu.
• What "mental malware" is, how how it could be affecting you.
• The surprising effect your mindset has on their productivity.

Resources mentioned in this construction podcast episode:

32 Productivity Hacks - [Free PDF Guide] https://buildermasterclass.com

Masterclass on Boosting Bottom Line Profits - https://buildermasterclass.com

CoConstruct Software for Builders & Remodelers - www.constructionleadingedge.com/coconstruct

Use this 3 pronged approach to reduce the profit bleeds, chaos and loss of will to live from the punchlist phase.

What you'll get from this construction podcast episode:

• How to set up your agreements so your punchlist process causes fewer profit bleeds.
• Systems you can put in place during construction to reduce rework, unsolicited charity, and opportunity cost.
• How to anchor your customers to the right expectations.
• A step by step process you can use for your punchlist phase that puts it all together.

Resources mentioned in this construction podcast episode:

Productivity Hacks & Optimize Your Overhead [Free PDF Guide] - www.buildermasterclass.com

CoConstruct Software for Builders and Remodelers - www.constructionleadingedge.com/coconstruct

Tsheets Time Tracking Software - www.constructionleadingedge.com/tsheets

CompanyCam Photo App for documenting your QC process and punchlist - www.companycam.com

Boost your sales by learning some insider secrets only bankers usually know about.

What you'll get from this construction podcast episode:

- Insider secret about financing that contractors need to know about.

- Two things lenders care about.  There are only two.

- Why Giri Addanki says "Zero percent interest cards are just kicking the can down the road."

- How can contractors use financing to increase sales...even commercial contractors?

- The three different financing models that are out there, and a relatively new model that's "bringing the marketplace to the kitchen table."

- Misconceptions about offering financing.

- How the flow of money works when you offer financing.

- Mistakes they make when getting set up with a lender?

- What are the biggest problems contractors can solve by offering financing?

Resources mentioned in this construction podcast episode:

Acorn Finance - www.acornfinance.com

CoConstruct Software: Run your entire business on it - www.constructionleadingedge.com/coconstruct

There's gold in the dysfunction at your jobsites.  Here are 9 proven hacks you can use to boost productivity at your jobsites.  

Here's what you're going to get out of this construction podcast epsisode:

- Nine proven hacks you can use to boost productivity on your jobsites.

- Why you should Stay Out of Stores. Period.

- What can you do about personal phone usage on the jobsite?

- Two questions to cover every morning in a 5 minute huddle.

- What does it mean to "batch communication?"

- What does a deep work session look like for you?

- How you can use "visual scopes of work" to reduce mistakes and rework.

- The phrase you probably use that needs to be deleted from your vocabulary.

- What is the handoff, and why should you focus on it to boost productivity?

Resources mentioned in this construction podcast episode:

Download the Productivity Hacks Guide with all 32 hacks - https://buildermasterclass.com/tips

CoConstruct Masterclass: Maximize Bottom Line Profits - https://buildermasterclass.com

CoConstruct Software for Running Your Entire Business - www.constructionleadingedge.com/coconstruct