The Contractor Grow Show

Welcome to another episode of the Contractor Growth Show! This week, host Mark sits down with Keith Webster of KMW Construction, a legendary builder in Aspen, Colorado, with nearly 50 years of experience. Keith shares his journey from Houston to Aspen, his philosophy on quality craftsmanship, and the unique approach that has made his business thrive among some of the world’s most discerning clients.

Whether you’re a contractor, business owner, or just fascinated by the world of high-end construction, Keith’s insights on client relationships, business growth, and balancing work with a rich array of hobbies will inspire you.

Episode Highlights:

- Keith’s 50-year journey in construction, from Houston to Aspen, and his reputation as a “golden nail contractor” focused on the highest quality standards.

- The story behind moving operations from Texas to Colorado, including the serendipitous arrival in Aspen and landing his first local project for the CEO of Gucci.

- Navigating the demands of Aspen’s elite clientele, including billionaires and NDA-protected clients, and the importance of maintaining open, transparent communication-even when direct client contact is limited.

- Keith’s unique approach to project management: open-book, time-and-materials contracts, and why he refuses to participate in competitive bidding.

- How KMW Construction has grown exclusively through referrals and word-of-mouth, with virtually no reliance on traditional marketing.

- The importance of turning down 20–30% of potential clients to maintain quality and avoid “problem projects” that can derail momentum.

- Keith’s diverse passions outside of construction: professional equestrian pursuits, competitive sporting clay shooting, fine art exhibitions in New York, and training as a chef at the Culinary Institute of America.

- Time management and the discipline required to excel both in business and in personal pursuits.

- Wisdom on building lasting client relationships, the value of community and goodwill, and why the right clients make all the difference for a sustainable, joyful business.

**Contact Keith Webster:**

- Phone: 970-618-3887

- Email: [email protected]

- Website: kmwconstruction.com

Check out Keith’s stunning portfolio and learn more about his story and team on the website!

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If you enjoyed this episode, don’t forget to like, subscribe, and leave a comment with your thoughts or questions for Keith. Stay tuned for more inspiring stories and actionable advice from leaders in the construction industry!

In this episode of The Contractor Grow Show, host Mark Lamberth sits down with Oxana Duhlicher of DOM Roofing and Restoration (Sugar Hill, GA) to uncover the secrets behind their explosive growth, stellar reputation, and award-winning service. Oxana shares the real story of how she and her husband Dmitri built a veteran-owned, family-run roofing powerhouse-now one of Atlanta’s top three roofing companies.

- The origin story of DOM Roofing and Restoration and their unique approach to customer service

- How Oksana and Dmitri grew from a two-person team to a stable, multi-crew operation

- Why DOM Roofing has over 600 five-star Google reviews-and how they truly earn each one

- The key role of ongoing education, public adjuster licensing, and hands-on insurance claim support

- How DOM Roofing’s investment in website design and SEO keeps them ahead of the competition

- The challenges and rewards of balancing family, business growth, and a commitment to integrity

- Why being available 24/7 and treating every customer like family is their not-so-secret weapon

- The importance of giving back-hear about their charitable work and local sponsorships

**If you’re a contractor, builder, or homeowner wanting to learn what it takes to stand out in a crowded market, this episode is a must-watch.**

**Connect with DOM Roofing:**

Website: domroofing.com

Email: [email protected]

Located at 454 Beaufort Highway, Sugar Hill, GA

Don’t forget to subscribe for more inspiring stories from top contractors and builders!

In this episode, host Mark sits down with Mike Pierce, owner of Hughes Kitchens & Bath in Canton, Ohio. Discover how this multi-generational, award-winning business has become a community favorite for kitchen and bathroom remodels since 1948. Mike shares the company’s rich history, his personal journey into the industry, and the unique customer-focused approach that sets Hughes Kitchens & Bath apart.

Episode Highlights:

- The origins of Hughes Kitchens & Bath, one of Ohio’s first countertop manufacturers dating back to 1948

- How the company evolved from countertop manufacturing to full kitchen and bath remodels, including the rise of cabinet refacing

- Mike’s personal journey from aspiring chef to business owner, and the pivotal moment that led him to take over the company

- The importance of loving your craft first and building a business around it

- Lessons learned from a three-year business buyout and hands-on mentorship

- Why knowing your numbers and tracking profit per day is crucial for long-term success

- The company’s niche: reinventing spaces within existing home foundations for creative, high-impact remodels

- Building a strong company culture and incentivizing staff to deliver exceptional customer service

- Innovative strategies for earning and responding to over 120 five-star Google reviews

- The family atmosphere at Hughes Kitchens & Bath, with multiple generations working together

- A sales process designed to make remodeling an enjoyable, memorable event for every client

- How community recognition, like the 2024 Community Choice Award, motivates the team

- The shift from traditional marketing to a business built on referrals and word-of-mouth

Thinking about a kitchen or bath remodel in the Canton area? Contact Hughes Kitchens & Bath at 330-455-5269 or visit hugheskitchens.com. Experience the difference of a company where craftsmanship and customer care come first!

In this episode of The Contractor Growth Show, host Mark sits down with Tommy Leigh, founder of Gemini Waterproofing and Restoration, to uncover the untold stories behind New York City’s iconic skyline. With over 36 years in business, Tommy shares how his team keeps the city’s facades safe, beautiful, and standing tall—one brick at a time. From the origins of Local Law 10 to the secrets of building a loyal crew, this conversation is packed with wisdom, heart, and a true love for the Big Apple.

- Discover how Gemini Waterproofing and Restoration began in 1989 and grew into a premier facade maintenance company working on New York’s most recognizable buildings.

- Learn about the impact of Local Law 10 (now Local Law 11) and why regular facade inspections are critical for city safety—and how Tommy’s team plays a vital role in keeping residents and pedestrians protected.

- Get a behind-the-scenes look at the technical challenges of working high above the streets, from scaffolding to repairing weathered masonry and structural steel.

- Hear how Gemini maintains a perfect safety record over decades, thanks to rigorous training, a disciplined team, and a “belt and suspenders” approach to every project.

- Find out Tommy’s people-first philosophy for recruiting, retaining, and caring for a team of 80+ skilled professionals—starting every day with a handshake and genuine connection.

- Listen to real stories from the field, including overcoming bureaucratic delays and delivering results that surprise even the toughest clients, like the MTA.

- Gain insights on building trust, developing long-term client relationships, and why sometimes the best deal is the one that puts people first—even if it means walking away from a quick sale.

- Be inspired by Tommy’s belief that success isn’t about secrets or shortcuts, but about caring deeply for your team, your clients, and your city

Tommy Leigh’s journey is proof that with integrity, heart, and a commitment to doing things the right way, you can build a legacy that stands as tall as the skyline you help protect. Tune in for a masterclass in leadership, craftsmanship, and the true meaning of making a difference—one building at a time.

Join us for an inspiring episode of The Contractor Growth Show as host Mark sits down with Troy Aylesworth, founder of Truss Design Build in West Seattle. Troy shares his remarkable journey from a corporate sales background to building a thriving, design-focused construction business.

Discover how he taught himself the trades, leveraged both hands-on experience and strategic marketing, and rebranded to target higher-end clients and projects. Whether you’re a contractor, entrepreneur, or simply love stories of grit and reinvention, this conversation is packed with practical insights and motivation.

- Hear how Troy transitioned from corporate sales and real estate investing into construction, learning the trades by remodeling bathrooms and kitchens himself.

- Learn about Troy’s early days generating leads through platforms like Craigslist, Home Depot, HomeAdvisor, and Thumbtack—and how he strategically moved upmarket to larger, more artistic projects.

- Discover the pivotal role of working with designers and architects, and why Troy chose to rebrand as Truss Design Build to signal a new phase of business growth.

- Get a behind-the-scenes look at marketing strategies, from yard signs and door cards to building direct relationships with architects and interior designers.

- Understand the challenges and rewards of scaling a construction business, including the shift from solo work to managing subcontractors and aiming for ambitious revenue goals.

- Find out how Troy maintains strong client relationships, turning customers into friends and building trust in every project.

- Hear candid discussion of real revenue milestones and what’s possible for solo operators working with subs in the construction industry.

- Be inspired by Troy’s self-taught approach—studying code books, learning from mentors, and embracing continuous improvement to master his craft.

**No matter your background, Troy’s story proves that with determination, resourcefulness, and a commitment to learning, you can reinvent yourself and build a business that’s both fulfilling and successful. Tune in for actionable advice and the motivation to take your next big step—wherever your journey begins.**

In this episode of the Contractor Growth Show, Alex Jamarillo, owner of Guaranteed Construction Group, shares his inspiring story of pivoting from the mortgage industry to building a thriving, multi-location contracting business. Discover how Alex and his partner Dan Odenthal grew from humble beginnings to operating in both Minnesota and Colorado-and their plans for expansion into Florida. If you’re an entrepreneur, contractor, or simply interested in business growth, this episode is packed with actionable insights and honest lessons from the field.

**Lessons Learned in the Podcast:**

- The power of adaptability: Transitioning from the mortgage industry to construction required a willingness to learn, adapt, and embrace new challenges.

- Importance of customer service: Alex emphasizes that exceptional customer service and building trust are central to repeat business and long-term success.

- Leveraging industry shifts: Moving into roofing after the 2008 financial crisis, Alex chose a sector less affected by economic downturns and more driven by natural events and insurance claims.

- Value of education: Self-education, certifications, and understanding insurance processes were crucial for standing out and effectively serving clients.

- Strategic growth: Opening a second branch in Minnesota allowed Alex to balance business ambitions with family priorities, using local contacts and community ties.

- Teamwork and partnership: Building a business with a partner enabled effective management across multiple locations and fostered resilience during tough times.

- Expansion mindset: Alex shares the importance of planning, networking, and market research when considering new locations, such as the upcoming Florida branch.

- Family and work-life balance: Personal decisions, such as prioritizing children’s stability and family needs, played a key role in business structuring and travel commitments.

- Community connections: Leveraging cultural ties and local relationships helped secure trusted labor and business opportunities, especially in new markets.

- Long-term vision: Alex’s approach focuses on sustainable growth, evaluating opportunities for stability and scalability rather than short-term gains.

Tune in for practical advice, candid stories, and a blueprint for building a resilient, customer-focused contracting business from the ground up!

Join us on The Contractor Growth Show as we sit down with Alex Lerner, founder of Milieu Landscape Design in Vancouver, BC. Alex shares his journey from landscape architect to successful business owner, offering valuable insights for contractors looking to grow their businesses.

Key takeaways from this episode:

• The unexpected boost in landscape design demand during the COVID-19 pandemic

• How to tailor your services to meet specific client needs and contexts

• The importance of understanding clients’ underlying problems rather than just their proposed solutions

• Effective strategies for growing a business through networking and cold calling

• Leveraging AI technology to make design services more affordable and efficient

• The value of building strong partnerships with contractors and industry professionals

Whether you’re a seasoned contractor or just starting out, Alex’s experience and advice offer practical tips for success in the competitive landscape design industry. Tune in to learn how to grow your construction business through personalized service, strategic partnerships, and innovative technology.

Join host Mark as he explores innovative ways for contractors to increase their bottom line with industry veteran Rick Thompson of Post Tensioning Solutions. With over 50 years of experience, Rick shares valuable insights on growing a successful construction business in today’s competitive market.

In this enlightening episode, you’ll discover:

• The science behind post-tensioning and how it can lead to more profitable projects

• Strategies for expanding into new markets and diversifying revenue streams

• The importance of embracing cutting-edge technologies to streamline operations

• Tips for effective project management and cost optimization

• How to leverage expertise to create new service offerings and consulting opportunities

Rick also touches on his personal philosophy of success, as outlined in his book “The Quantum Mindset in a Nutshell,” offering listeners inspiration for achieving their business goals.

Whether you’re a seasoned contractor looking to scale your operations or an aspiring entrepreneur in the construction industry, this episode provides actionable advice for growing your revenue and building a thriving business.

Join us for an inspiring episode of the Contractor Growth Show featuring Nathan Hagberg, owner of Secoma Fence in Tacoma, Washington. Nathan shares his remarkable journey from a construction laborer to the owner of a thriving 50-employee operation.

This episode is packed with valuable insights for contractors and entrepreneurs looking to grow their businesses in the construction industry.

Key takeaways from Nathan’s experience:

• Leverage industry associations to build credibility and create new opportunities

• Develop strong communication skills to excel in sales and customer relationships

• Consider strategic acquisitions to expand your service offerings and capabilities

• Focus on sustainable, manageable growth rather than rapid expansion

• Cultivate strong relationships with your banking partners to support business growth

• Utilize social media to showcase your projects and increase visibility

• Prioritize customer service for projects of all sizes to encourage word-of-mouth referrals

• Stay open to networking opportunities that can lead to business growth and acquisitions

Whether you’re a small residential contractor or aspiring to tackle large commercial projects, this episode offers practical advice and inspiration for growing your construction business. Discover how Nathan’s unique path and business philosophy have contributed to Secoma Fence’s success and longevity in the industry.

#ConstructionBusiness #BusinessGrowth #EntrepreneurshipTips #FencingIndustry #ContractorSuccess

Andrew Blate, co-owner of Beautiful Home Services, joined The Contractor Grow Show to discuss how his company became a leader in high-end kitchen and bathroom remodeling. Starting in 2006,

Andrew and his business partner Craig built their company on the foundation of honesty, quality craftsmanship, and specialization. After experimenting with various types of projects, they chose to focus on remodeling kitchens and bathrooms, allowing them to hone their skills and maintain a drama-free, highly profitable business model.

Andrew emphasized the importance of team retention and leadership, sharing how long-term employees contribute to the company’s success and culture.

By prioritizing relationships with clients and referral partners, Beautiful Home Services has developed a steady flow of business through word-of-mouth recommendations.

The company’s commitment to excellence is reflected in their numerous awards, such as "Best of the Best," and their community involvement, including fundraisers and charitable contributions. Andrew’s philosophy of caring for employees, clients, and the community drives the company’s values and growth.

With a focus on building trust, delivering exceptional results, and avoiding unnecessary stress, Beautiful Home Services continues to raise the bar in remodeling.