Vertex Live Nationwide UPDATE

We previously recorded these countdown episodes before the last class graduated. That class suggested we do more classes with less of a time commitment. As a result, our VLN Fall 2022 session is 10 sessions 2 hours each vs 8 sessions 3 hours each. This pushes the start date to August 2

August 2–December 6

Sessions are Tuesday’s from 2 – 4 PM ET

August

2, 16, 30

September

13, 27

October

11, 25

November

8, 29

December

6

Register Here_ https://events.servistarconsulting.com/event/vertex-live-nationwide/ 

Vertex Live Nationwide is a 10-topic series that credit union leaders nationwide join in on to learn common traits of high-performing leaders.

• Key Attributes and Skills of Highly Effective Managers and Delegation (Tuesday, Sept. 13)

Register HERE

Another daily mini-series leading up to our most coveted Vertex Live Nationwide 

a special thanks to Carlynne Pouliot - Director of Branch Administration at HRCU who was a participant and is now sharing this Vertex training with the rest of her organization where they focus on offering their members, Better, Not Bigger Banking!

On this first of five mini-episodes we mentioned another guest of the podcast Lisa Chitty- to hear her podcast on hiring for attributes and skills- listen here.

https://servistarconsulting.podbean.com/e/season-3-ep-10-hiring-assessments-with-lisa-chitty/

Whether you are an individual manager looking to grow or you are an emerging manager looking to prepare for success, you'll find that Vertex Live Nationwide will set you up for success as a strong coach.

• Presented over an interactive studio-quality live stream from our studio (which means no travel is needed!)

Discounts are available when registering 5 or more employees (email [email protected] for more information).

• Key Attributes and Skills of Highly Effective Managers and Delegation (Tuesday, Sept. 13)

Stacey Ferris has a heart for the member, the community, and the mission at Community Choice Credit Union. As a training manager, she worked closely with ServiStar Consulting to develop a financial wellness training program that launched in May of 2022. This Credit Union Leadership podcast episode was recorded live onsite with Stacey in the room before the first pilot group arrived. Listen in to the creative ways in which Community Choice Credit Union is changing the game and leveling up their delivery with their new program - Choice Map.

From the local school system to Wisconsin as a member of CUNA mutual to several regions in Africa as an international CUDE leader, Brent Rempe has been molded to by nature think outside of the box. Brent Rempe worked regularly with ACCOSCA...the continental confederation of national associations, learning about what financials and credit union cooperatives were doing outside of the United States, and as the CLO at Allegiance Credit Union, Brent shares with us how he has used that knowledge to move the meter on outside of the box thinking in Oklahoma.

We learn about his new centralized lending model as well as his newfound success with this model. An advocate for CDFI, Brent is not satisfied with just one progressive step like centralized lending but has his eye on the future of helping communities in Oklahoma by being a CDFI organization. 

At the time this podcast aired, Ukraine was on day 62 of the Russian invoked war in Ukraine. In this episode, we spoke with Andre Vygnanski, Cheif Executive Officer at Ukrainian Selfreliance Michigan Federal Credit Union

Want to help Ukrainians? Join our credit union friends in supporting those immigrating to the US!

There is a big soccer tournament coming on Memorial weekend. Great Lakes Cup. 

Here are two resources and both Facebook pages are good resources.

https://www.usmfcu.org/event-calendar

https://www.uacrisisresponse.org/

Hey Mike, I don't agree with you.

Mike previews the topic we are covering in emerging leaders how does an emerging leader deal with the interpersonal conflict they likely didn't know they were signing up for?

Newly promoted managers often find themselves facing many challenges:

• How do they build trust?

Credit unions typically provide about two weeks of training to a new teller.  But how much training is provided to a new manager?  Isn't leading people more challenging than operating a teller window? Should new managers be forced to learn through experience only? Do you think that will have negative implications on employee engagement, production and member experience? 

ServiStar’s Emerging Leaders program will take new and emerging managers and turn them into confident, competent, high-performance leaders who will be able to develop their own personal leadership style, deploy core coaching skills and maximize employee engagement and performance. Through live training, homework assignments, networking with other new managers from across the credit union movement, and unlimited access to the ServiStar experts, your new and emerging managers will begin to thrive.

Leaders who are early in their management career (5 years or less) or employees who will soon be promoted to a leadership position.

• Seven 2-hour information-packed sessions.

Choose invoice if you are receiving a volume discount or if you opt to make monthly payments.

• May 12 - Common Pitfalls for Emerging Leaders (and How to Avoid Them)

The investment for this valuable program is just $999 (or spread-out payments over a year). Discounts are available for 5 or more participants! (Contact Whitney at [email protected])

Hey Mike, want to grab a beer after this podcast?

In this episode of the Emerging Leaders mini-series we ask Mike, what should emerging leaders know about behavior change that needs to take place once they are no longer a peer but a new manager?

Newly promoted managers often find themselves facing many challenges:

• How do they build trust?

Credit unions typically provide about two weeks of training to a new teller.  But how much training is provided to a new manager?  Isn't leading people more challenging than operating a teller window? Should new managers be forced to learn though experience only? Do you think that will have negative implications on employee engagement, production and member experience? 

ServiStar’s Emerging Leaders program will take new and emerging managers and turn them into confident, competent, high-performance leaders who will be able to develop their own personal leadership style, deploy core coaching skills and maximize employee engagement and performance. Through live training, homework assignments, networking with other new managers from across the credit union movement and unlimited access to the ServiStar experts, your new and emerging managers will begin to thrive.

Leaders who are early in their management career (5 years or less) or employees who will soon be promoted to a leadership position.

• Seven 2-hour information-packed sessions.

• May 12 - Common Pitfalls for Emerging Leaders (and How to Avoid Them)

The investment for this valuable program is just $999 (or spread-out payments over a year). Discounts are available for 5 or more participants! (Contact Whitney at [email protected])

“Joining a new company is akin to an organ transplant—and you’re the new organ. If you’re not thoughtful in adapting to the new situation, you could end up being attacked by the organizational immune system and rejected.”

In this episode, Mike shares how emerging leaders stay progressive with change yet do so in a way that doesn't get them immediately rejected?

I don't follow people I can't trust, I don't trust people I don't know.

Want to learn the skills emerging leaders need to have to earn the trust of their team? We have that for you in the Emerging Leaders Network. 

Newly promoted managers often find themselves facing many challenges:

• How do they build trust?

Credit unions typically provide about two weeks of training to a new teller.  But how much training is provided to a new manager?  Isn't leading people more challenging than operating a teller window? Should new managers be forced to learn though experience only? Do you think that will have negative implications on employee engagement, production and member experience? 

ServiStar’s Emerging Leaders program will take new and emerging managers and turn them into confident, competent, high-performance leaders who will be able to develop their own personal leadership style, deploy core coaching skills and maximize employee engagement and performance. Through live training, homework assignments, networking with other new managers from across the credit union movement and unlimited access to the ServiStar experts, your new and emerging managers will begin to thrive.

Leaders who are early in their management career (5 years or less) or employees who will soon be promoted to a leadership position.

• Seven 2-hour information-packed sessions.

Choose invoice if you are receiving a volume discount or if you opt to make monthly payments.

• May 12 - Common Pitfalls for Emerging Leaders (and How to Avoid Them)

The investment for this valuable program is just $999 (or spread-out payments over a year). Discounts are available for 5 or more participants! (Contact Whitney at [email protected])

Team success depends on the team’s ability to identify and focus on a clear and compelling performance challenge or common purpose. It can take many forms, but this challenge or purpose must be clear and compelling to all team members.

In this mini series episode, Mike shares with us one hack emerging leaders can use to lead with purpose?

Gallup’s research shows that just a 10% improvement in employees' connection with the mission or purpose of their organization leads to an 8.1% decrease in turnover and a 4.4% increase in profitability.

Newly promoted managers often find themselves facing many challenges:

• How do they build trust?

Credit unions typically provide about two weeks of training to a new teller.  But how much training is provided to a new manager?  Isn't leading people more challenging than operating a teller window? Should new managers be forced to learn through experience only? Do you think that will have negative implications on employee engagement, production and member experience? 

ServiStar’s Emerging Leaders program will take new and emerging managers and turn them into confident, competent, high-performance leaders who will be able to develop their own personal leadership style, deploy core coaching skills and maximize employee engagement and performance. Through live training, homework assignments, networking with other new managers from across the credit union movement, and unlimited access to the ServiStar experts, your new and emerging managers will begin to thrive.

Leaders who are early in their management career (5 years or less) or employees who will soon be promoted to a leadership position.

• Seven 2-hour information-packed sessions.

• May 12 - Common Pitfalls for Emerging Leaders (and How to Avoid Them)

The investment for this valuable program is just $999 (or spread-out payments over a year). Discounts are available for 5 or more participants! (Contact Whitney at [email protected])