We welcome a guest today - Mark Davis, the Cultural Negotiator. He uses a "cultural intelligence framework" to suggest how one might approach difficult negotiations with customers and team members, in a way that is sensitive to their values and capabilities.

SHOW LINKS:

- Mark Davis: https://www.linkedin.com/in/theculturalnegotiator/ and https://culturalq.com

- Cultural intelligence: https://en.wikipedia.org/wiki/Cultural_intelligence and https://en.wikipedia.org/wiki/Intercultural_competence

- The OODA loop: https://en.wikipedia.org/wiki/OODA_loop

Episode transcript: https://www.conversationaltransformation.com/posts/cultural-negotiator/

***

Our new book, Agile Conversations, will be out in May 2020! See https://conversationaltransformation.com where you can pre-order and get a free video when you join our mailing list!

We'd love to hear any thoughts, ideas, or feedback you have about the show.

Email us at [email protected]