On today's podcast episode, we discuss how much audiobooks can move the needle for Spotify, how engaging its app is versus Netflix and TikTok, and how much of its podcast success is tied to Joe Rogan. "In Other News," we talk about how badly AI can hurt your company's customer service and why Google has called for a ban on personalized ads for minors. Tune in to the discussion with our analyst Daniel Konstantinovic.

 

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For a transcript of this episode click here: 

https://www.insiderintelligence.com/content/podcast-daily-audiobooks-give-spotify-second-wind-ai-hinder-customer-service-banning-ads-minors

 

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