Show notes at pharmacyjoe.com/episode106
IIn this episode I'll discuss how pharmacists can improve their working relationships with physicians.
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I’ve done a lot of listening, watching, and reflecting on interactions between physicians and non-physicians. It seems, whether consciously or unconsciously, physicians place non-physicians they interact with into one of two categories:
1. Those that help the physician take care of the patient.
2. Those that make it harder for the physician to take care of the patient.
Other physicians make it into the first category automatically. They are constantly helping each other take care of patients in the form of consults.
Nurses are the physician’s eyes and ears, and the patient’s guardian angels. Nurses automatically get placed into the first category.
A Pharmacist’s job is clearly to help take care of the patient, but it is easy for us to be misconstrued. We need to work hard to avoid being placed in the second category. Take for example the simple case of discussing a drug interaction with a physician:
One pharmacist may say “I’m calling you because the computer says there is a serious interaction between valproic acid and meropenem."
Another pharmacist may say “I’m concerned that the meropenem will decrease serum levels of valproic acid, increasing the chance the patient may have a breakthrough seizure. Based on your progress note it looks like you are covering pseudomonas pneumonia. I’d like to switch the meropenem to cefepime to avoid the interaction."
While how you phrase a recommendation is important, I have 4 additional tips that I use to improve my working relationships with physicians.