This episode doesn't feature a combat story. But the conversation with FDNY's Chief Joseph Pfeifer is strikingly similar to the story we've heard in past episodes about combat. Like those, it covers crisis decision-making and leadership under stress. On 9/11, Chief Pfeifer and his firefighters were just blocks away from the World Trade Center when the first plane hit. Listen to him talk through the emergency response and how FDNY leaders navigated an incredibly challenging day.