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The Forgotten Engagement Key
Despite the focus, energy and money spent on employee engagement, many companies have struggled to move the dial. The growth in hybrid and remote working has exacerbated the situation too. Though there are organisations out there bucking the trend. One such place is NAHL Group. Andy Goram chats to Marcus Lamont, Group People Officer, about how they have reversed this trend. Marcus reveals the not-so-secret sauce to their success is a focus on the often forgotten group in an organisation - the line managers. Marcus shares the deeply practical ways they have increased their engagement and productivity while repositioning the business and moving to a 70% hybrid and remote model.
----more----
Key Takeaways
- Unlock the key to reinvigorating your team's passion and commitment in a changing work environment.
How to build, grow and maintain an enabling, positive culture no matter where people are located.
----more----
Key Moments
The key moments in this episode are:
00:00:10 - Introduction to Sticky from the Inside
00:01:12 - Employee Engagement Challenges
00:03:50 - The Power of Team Managers
00:04:37 - Marcus Lamont's Background
00:07:19 - Transformation at NAHL Group
00:15:08 - Focusing on Team Leaders for Business Improvement
00:16:45 - Overlooked Group of Managers
00:21:27 - Challenges Faced by Team Managers
00:23:49 - The Pathway to Leadership Program
00:26:40 - Overcoming Resistance to Change
00:29:04 - The Power of Little Marginal Gains
00:31:08 - The Silver Bullet: Team Leaders
00:33:47 - Building Trust within the Organization
00:36:48 - Empowerment and Accountability
00:40:14 - Navigating Remote and Hybrid Work
00:43:19 - Importance of Maintaining Relationships
00:43:59 - Pitfalls of Remote and Hybrid Work
00:44:58 - Human Needs in the Workplace
00:45:26 - Three Pearls of Wisdom
00:47:20 - Conclusion and Farewell
----more----
Join The Conversation
Find Andy Goram on LinkedIn here
Listen to the Podcast on YouTube here
Follow the Podcast on Instagram here
Follow the Podcast on Twitter here
Follow the Podcast on Facebook here
Check out the Bizjuicer website here
Get a free consultation with Andy here
Check out the Bizjuicer blog here
Download the podcast here
----more----
Useful Links
Follow Marcus Lamont on LinkedIn here
Follow NAHL on LinkedIn here
Find The Trusted Executive book by John Blakey here
Find an overview of the 9 Habits of Trust here
----more----
Full Episode Transcript
Get the full transcript of the episode here
View all episodes
By Andy Goram
5
1010 ratings
Despite the focus, energy and money spent on employee engagement, many companies have struggled to move the dial. The growth in hybrid and remote working has exacerbated the situation too. Though there are organisations out there bucking the trend. One such place is NAHL Group. Andy Goram chats to Marcus Lamont, Group People Officer, about how they have reversed this trend. Marcus reveals the not-so-secret sauce to their success is a focus on the often forgotten group in an organisation - the line managers. Marcus shares the deeply practical ways they have increased their engagement and productivity while repositioning the business and moving to a 70% hybrid and remote model.
----more----
Key Takeaways
- Unlock the key to reinvigorating your team's passion and commitment in a changing work environment.
How to build, grow and maintain an enabling, positive culture no matter where people are located.
----more----
Key Moments
The key moments in this episode are:
00:00:10 - Introduction to Sticky from the Inside
00:01:12 - Employee Engagement Challenges
00:03:50 - The Power of Team Managers
00:04:37 - Marcus Lamont's Background
00:07:19 - Transformation at NAHL Group
00:15:08 - Focusing on Team Leaders for Business Improvement
00:16:45 - Overlooked Group of Managers
00:21:27 - Challenges Faced by Team Managers
00:23:49 - The Pathway to Leadership Program
00:26:40 - Overcoming Resistance to Change
00:29:04 - The Power of Little Marginal Gains
00:31:08 - The Silver Bullet: Team Leaders
00:33:47 - Building Trust within the Organization
00:36:48 - Empowerment and Accountability
00:40:14 - Navigating Remote and Hybrid Work
00:43:19 - Importance of Maintaining Relationships
00:43:59 - Pitfalls of Remote and Hybrid Work
00:44:58 - Human Needs in the Workplace
00:45:26 - Three Pearls of Wisdom
00:47:20 - Conclusion and Farewell
----more----
Join The Conversation
Find Andy Goram on LinkedIn here
Listen to the Podcast on YouTube here
Follow the Podcast on Instagram here
Follow the Podcast on Twitter here
Follow the Podcast on Facebook here
Check out the Bizjuicer website here
Get a free consultation with Andy here
Check out the Bizjuicer blog here
Download the podcast here
----more----
Useful Links
Follow Marcus Lamont on LinkedIn here
Follow NAHL on LinkedIn here
Find The Trusted Executive book by John Blakey here
Find an overview of the 9 Habits of Trust here
----more----
Full Episode Transcript
Get the full transcript of the episode here
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