
Sign up to save your podcasts
Or


Most therapists don’t struggle because they don’t care. They struggle because they were never taught how to sell.
In this episode of The MFR Coach Podcast, I sit down with Steph Crowder to talk about why your silence is actually costing people the help they need. Steph shares how she went from struggling in a high-pressure sales role at Groupon to becoming a sales and strategy coach who helps service-based business owners create consistent clients. We break down why sales feels so inconsistent, what’s really happening during those feast or famine cycles, and how to build a simple, repeatable process that actually works.
We also talk about rejection, visibility, and why most “no’s” aren’t final. If you’ve been holding back from talking about your work or making offers, this conversation will help you see sales differently and understand how showing up consistently is part of helping more people.
Connect with Steph Crowder
**This podcast is not medical advice and is not a substitute for consultation with an appropriate medical professional. We make no representations as to any physical, emotional, or mental health benefits that may be derived from listening to our podcast. Likewise, we do not make any representations or guarantees as to any possible income, business growth, additional clients, or any other earnings or growth benefits that may be derived from our podcast. Any testimonials, examples, or other results presented are the experiences of one client. We do not represent or guarantee you will achieve the same or similar results. You understand and agree you are solely responsible for any decisions you make from the information provided.**
The MFR Coach’s Podcast includes affiliate links in its show notes. This means we may earn a commission if you click on or make purchases via the links in our show notes.
In this episode, I unpack a pattern that shows up across many therapy communities but rarely gets named directly.
Therapists who are highly trained and capable still find themselves holding back. They hesitate to speak, question their own experience, and worry about stepping outside of unspoken expectations.
I break down how invisible rules, status policing, and learned helplessness shape this dynamic, and why so many practitioners end up feeling like they’re not ready yet.
We also look at how money shaming and crab bucket mentality keep therapists from building confident, sustainable practices, and who benefits when that continues.
This episode challenges you to think critically about the environments you’re participating in and what changes when you stop waiting for permission and start trusting your skills.
**This podcast is not medical advice and is not a substitute for consultation with an appropriate medical professional. We make no representations as to any physical, emotional, or mental health benefits that may be derived from listening to our podcast. Likewise, we do not make any representations or guarantees as to any possible income, business growth, additional clients, or any other earnings or growth benefits that may be derived from our podcast. Any testimonials, examples, or other results presented are the experiences of one client. We do not represent or guarantee you will achieve the same or similar results. You understand and agree you are solely responsible for any decisions you make from the information provided.**
The MFR Coach’s Podcast includes affiliate links in its show notes. This means we may earn a commission if you click on or make purchases via the links in our show notes.
In this episode, I break down what actually gets an MFR therapist fully booked and why waiting is often the thing keeping your schedule from filling.
I share a moment from one of my clients who filled her final appointment slot with a single sentence, and how that result came from months of consistent action, not confidence. At the same time, I reflect on my own experience stepping into greater visibility and realizing how often I had been waiting for approval in my business.
We talk about how waiting shows up in MFR practices, especially in rebooking conversations and client interactions, and why it often feels responsible but leads to inaction. I explain what leadership looks like inside sessions and how clear communication makes it easier for clients to move forward.
This episode focuses on the shift from waiting to deciding, and how small, deliberate actions build a fully booked practice over time.
What you’ll learn:
**This podcast is not medical advice and is not a substitute for consultation with an appropriate medical professional. We make no representations as to any physical, emotional, or mental health benefits that may be derived from listening to our podcast. Likewise, we do not make any representations or guarantees as to any possible income, business growth, additional clients, or any other earnings or growth benefits that may be derived from our podcast. Any testimonials, examples, or other results presented are the experiences of one client. We do not represent or guarantee you will achieve the same or similar results. You understand and agree you are solely responsible for any decisions you make from the information provided.**
The MFR Coach’s Podcast includes affiliate links in its show notes. This means we may earn a commission if you click on or make purchases via the links in our show notes.
In this episode, I talk about why an inconsistent rebooking rate is rarely about the economy, your town, or your clients and almost always about the structure of your first visit. I explain how improvising each session keeps you reacting instead of leading, and why hoping a client “feels enough change” creates unpredictable outcomes. You’ll learn how following a simple four-phase system brings clarity to the visit and helps clients understand why ongoing care matters.
I’ll walk through the phases of setting the destination, touching what matters, connecting the dots, and making a clear recommendation. I share how each step anchors the session, deepens trust, and prevents vague conversations at the end of the visit. I also talk about how measuring your rebooking rate, evaluating yourself honestly, and refining your recommendation language help you replace guessing with intention.
If you’ve ever wondered why some clients rebook and others don’t, even when the session felt the same, this episode shows you exactly where the gaps happen and what to adjust this week.
What You’ll Learn:
Additional Topics:
If you’re ready to stop guessing and start using a first visit system that works, register for my upcoming free webinar, “The Real Reason Clients Don't Commit After the First Session," happening on March 18th at 3pm Central. Save your seat at www.themfrcoach.com/reason.
**This podcast is not medical advice and is not a substitute for consultation with an appropriate medical professional. We make no representations as to any physical, emotional, or mental health benefits that may be derived from listening to our podcast. Likewise, we do not make any representations or guarantees as to any possible income, business growth, additional clients, or any other earnings or growth benefits that may be derived from our podcast. Any testimonials, examples, or other results presented are the experiences of one client. We do not represent or guarantee you will achieve the same or similar results. You understand and agree you are solely responsible for any decisions you make from the information provided.**
The MFR Coach’s Podcast includes affiliate links in its show notes. This means we may earn a commission if you click on or make purchases via the links in our show notes.
In this episode of The MFR Coach Podcast, I talk about the subtle ways therapists make clients do the heavy lifting at the end of a first session and how this habit quietly lowers rebook rates. I explain why clients can’t decide their own treatment plan, why polite questions like “What do you think?” create hesitation, and how asking clients to choose their next step leads to uncertainty instead of commitment.
We explore how fear-based thoughts influence your recommendations, why softened language shifts responsibility back to the client, and how clean, grounded thinking helps you lead with clarity. I also share how your intake form becomes a practical tool for guidance and why self-evaluation after each session improves your ability to make clear, confident recommendations.
If you’ve ever had a client say “I’ll think about it” or leave without rebooking, this episode breaks down exactly why that happens and what you can start doing differently today.
If you’re ready to stop making your clients do the work of deciding what comes next, register for the next free webinar, "The Real Reason Clients Don't Commit After the First Session," happening on March 18th at 3pm Central. Save your seat at www.themfrcoach.com/reason.
**This podcast is not medical advice and is not a substitute for consultation with an appropriate medical professional. We make no representations as to any physical, emotional, or mental health benefits that may be derived from listening to our podcast. Likewise, we do not make any representations or guarantees as to any possible income, business growth, additional clients, or any other earnings or growth benefits that may be derived from our podcast. Any testimonials, examples, or other results presented are the experiences of one client. We do not represent or guarantee you will achieve the same or similar results. You understand and agree you are solely responsible for any decisions you make from the information provided.**
The MFR Coach’s Podcast includes affiliate links in its show notes. This means we may earn a commission if you click on or make purchases via the links in our show notes.
In this episode of The MFR Coach Podcast, I talk about why being highly trained in MFR does not guarantee a full schedule and how the moment after a first session shapes whether a client continues. I explain why skill alone doesn’t create commitment, why clients need clear direction more than detailed explanations, and how uncertainty, not location or money, is what leads them to walk away.
I’ll explore how guidance creates safety, why therapists often misread the problem, and what changes when you learn the communication skills that help clients understand their next step. I also share why seminars don’t cover these skills and why learning them is essential for a steady, fully booked practice.
What You’ll Learn:
Additional Topics:
If you’re ready to learn how to guide clients clearly and build the skills that support a fully booked MFR practice, register for Heather’s next free webinar, "The Real Reason Clients Don't Commit After the First Session," happening on March 18th at 3pm Central. Save your seat at www.themfrcoach.com/reason.
**This podcast is not medical advice and is not a substitute for consultation with an appropriate medical professional. We make no representations as to any physical, emotional, or mental health benefits that may be derived from listening to our podcast. Likewise, we do not make any representations or guarantees as to any possible income, business growth, additional clients, or any other earnings or growth benefits that may be derived from our podcast. Any testimonials, examples, or other results presented are the experiences of one client. We do not represent or guarantee you will achieve the same or similar results. You understand and agree you are solely responsible for any decisions you make from the information provided.**
The MFR Coach’s Podcast includes affiliate links in its show notes. This means we may earn a commission if you click on or make purchases via the links in our show notes.
In this episode of The MFR Coach Podcast, I explore why clients often feel real relief during their first session yet still hesitate to commit to additional care. I break down the difference between creating relief on the table and creating trust through leadership, and why authority, not pressure is the skill that moves clients from curiosity to commitment.
We look at how clients interpret your certainty (or uncertainty), why offering multiple options leads to confusion, and how clear evaluations and recommendations create the safety clients are seeking. I also share why structure matters more than confidence alone, and how learning to lead your sessions transforms your booking patterns and your client relationships.
If you’re ready to create clarity in your sessions, lead your clients with confidence, and build a fully booked MFR practice, register for my live training on March 18 at 3pm Central: The Real Reason MFR Clients Don’t Commit After the First Session. Sign up at https://themfrcoach.com/reason.
And if you want deeper support as you learn to lead, sell MFR with clarity, and grow a consistently booked practice, explore my 12-month Foundations Coaching Program at www.themfrcoach.com/foundation.
**This podcast is not medical advice and is not a substitute for consultation with an appropriate medical professional. We make no representations as to any physical, emotional, or mental health benefits that may be derived from listening to our podcast. Likewise, we do not make any representations or guarantees as to any possible income, business growth, additional clients, or any other earnings or growth benefits that may be derived from our podcast. Any testimonials, examples, or other results presented are the experiences of one client. We do not represent or guarantee you will achieve the same or similar results. You understand and agree you are solely responsible for any decisions you make from the information provided.**
The MFR Coach’s Podcast includes affiliate links in its show notes. This means we may earn a commission if you click on or make purchases via the links in our show notes.
In this episode of The MFR Coach Podcast, I talked with master certified life and leadership coach Caryn Gillen about what values based leadership looks like in practice and how grounding your decisions in your values creates more ease, more clarity, and more confidence in your business.
We explore why alignment is often disruptive in the best way, how calm becomes contagious inside client relationships, and why understanding your values is one of the fastest pathways to making decisions without urgency or external approval. We also talk about pricing, integrity, and what shifts when you stop waiting for permission and start leading from intention.
If you’re ready to apply values based leadership inside your MFR business and create a calm, confident, fully booked practice, explore Heather’s Foundations Coaching Program at www.themfrcoach.com/foundation. You can also grab a seat at the next free webinar at www.themfrcoach.com/webinar.
If you want a quiet, grounding space to step away and reconnect with yourself, you can book a stay at Heather’s beach house on the Oregon Coast at https://beachbungalow4.com/.
Connect with Caryn Gillen — Business Coach & Leadership Coach | Website
**This podcast is not medical advice and is not a substitute for consultation with an appropriate medical professional. We make no representations as to any physical, emotional, or mental health benefits that may be derived from listening to our podcast. Likewise, we do not make any representations or guarantees as to any possible income, business growth, additional clients, or any other earnings or growth benefits that may be derived from our podcast. Any testimonials, examples, or other results presented are the experiences of one client. We do not represent or guarantee you will achieve the same or similar results. You understand and agree you are solely responsible for any decisions you make from the information provided.**
The MFR Coach’s Podcast includes affiliate links in its show notes. This means we may earn a commission if you click on or make purchases via the links in our show notes.
If you are attending Cervical Thoracic in the Sedona area, or if you live nearby, I am hosting a free lunch and book signing and you are invited.
This is a casual, in person gathering for current students, past students, podcast listeners, and any Myofascial Release therapist who wants to connect in real conversation about business growth, client commitment, and building a fully booked practice.
No presentation.
Just lunch, connection, and meaningful conversation.
Event Details:
Saturday, February 21
I will have signed copies of my books available, and you are welcome to bring a friend.
Whether you are fully booked, just getting started, or somewhere in between, you are welcome at the table.
If you know another therapist who will be in the area, forward this episode to them and invite them to join us.
Learn more about working with Heather Hammell, The MFR Coach®:
Upcoming Webinar:
In this episode of The MFR Coach Podcast, I talked with MFR therapist and author Gabrielle Provost about myofascial release self treatment and how her new illustrated guide helps clients build empowered self care at home.
We explore how self treatment supported her recovery from years of chronic pain, why awareness is essential to this work, and how her new book helps readers build a clear, accessible home practice.
What You’ll Learn:
Additional Topics:
Purchase the Book at https://feelandheal.com/. Use code MFRCOACH20 for 20% savings.
Connect with Gabrielle Provost, owner of L’autre voie MFR in Montreal, Qc and Author | Website
**This podcast is not medical advice and is not a substitute for consultation with an appropriate medical professional. We make no representations as to any physical, emotional, or mental health benefits that may be derived from listening to our podcast. Likewise, we do not make any representations or guarantees as to any possible income, business growth, additional clients, or any other earnings or growth benefits that may be derived from our podcast. Any testimonials, examples, or other results presented are the experiences of one client. We do not represent or guarantee you will achieve the same or similar results. You understand and agree you are solely responsible for any decisions you make from the information provided.**
The MFR Coach’s Podcast includes affiliate links in its show notes. This means we may earn a commission if you click on or make purchases via the links in our show notes.
From the publisher's feed
Most business advice was not built for someone who works with their hands, sees clients one at a time, and carries the weight of other people's healing for a living. The Fully Booked Therapist with Heather Hammell is. Each week Heather teaches the real business skills that hands-on therapy training never covers, and brings in clinical leaders from across every modality alongside top earning practitioners who have built fully booked practices without overworking, without underselling, and without becoming someone different to do it. You already have the clinical skills. This show gives you everything else.
For massage therapists, physical therapists, occupational therapists, speech and language practitioners, myofascial release practitioners, and hands-on therapists who are ready to build on purpose and with purpose. Get fully booked. Get paid using real facts and data. Build a practice that funds a full life inside and outside the treatment room.
Real conversations. Real results. Your real life.
Find out more at https://www.heatherhammell.com.

18,912 Listeners

20 Listeners

5 Listeners