Want to know how Esprit is navigating the retail landscape? In this episode of the Rethink Retail Podcast, hosts Harshida Acharya and Ninaad Acharya from Fulfillment IQ sit down with Scott Lux, the Global EVP of E-Commerce Technology and Innovation at Esprit. Discover Esprit's ambitious plans for revitalizing its presence in the U.S. market and gain expert perspectives on defining brand identity in today's competitive landscape. Scott shares how Esprit is enhancing customer experience across digital, physical, and human touchpoints, and tackles the complexities of returns management and regional supply chains.

Key Insights:

- Building a Distinct Brand Identity: Uncover strategies for standing out and staying relevant in a competitive fashion market.

- The Logistics of Online Retail: Understand the financial and logistical aspects of e-commerce amidst a shifting economic landscape.

- Revolutionizing Loyalty & Tech: New approaches to loyalty programs and the emerging role of blockchain in retail.

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